Joelene Israel
Sales Consultant & HR Admin Support
Durban
Summary
To leverage my performance driven expertise in HR administration to optimize HR operations, ensure compliance, and deliver efficient, high-quality, and seamless support to the HR team and employees at SBS. Committed to fostering a productive, organized, and employee-focused work environment that aligns with the company’s values and goals.
Results-driven professional with a strong background in sales, consistently meeting demanding targets while providing key administrative and HR support. Eager to bring a blend of administrative precision and goal-driven energy to the HR Admin team at SBS Tanks.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
NDCSA
01.2022 - Current
- Contacting of leads provided by marketing channels
- Conducting credit checks and assessing clients' credit reports
- Building and maintaining client relationships
- Achieving Targets
- Completing of other administrative and required tasks in the business.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
Personal Assistant
Africa Board Traders
01.2021 - 01.2022
- Phone calls and communication
- Planning and scheduling of diary
- Documentation and record keeping
- Drafting of emails and reports
- Managing all admin tasks
- Drafting of invoices
- Used discretion when handling confidential information.
- Improved document management, established systematic filing system that accelerated information retrieval.
Bed Sales - Business Partner
Boston Beds
Durban
01.2019 - 01.2022
- Marketing and sales of beds
- Managing social media
- Curation of advertisements
- Networking with clients and finalizing sales.
- Sales|Orders|Manufacturing|Despatching Processes
- Increased client satisfaction by streamlining business processes and implementing innovative solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
- Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
Education
Matric -
Queensburgh Girls High School
01.2015 - 01.2019
Bachelor of Commerce (BCom) - Business Administration And Management
UNISA
04.2025 - Current
Skills
Drivers License
Valid, Code 8
Timeline
Bachelor of Commerce (BCom) - Business Administration And Management
UNISA
04.2025 - Current
Sales Consultant
NDCSA
01.2022 - Current
Personal Assistant
Africa Board Traders
01.2021 - 01.2022
Bed Sales - Business Partner
Boston Beds
01.2019 - 01.2022
Matric -
Queensburgh Girls High School
01.2015 - 01.2019
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