Joelene Israel
Sales Consultant & HR Admin Support
Durban
Summary
To leverage my performance driven expertise in HR administration to optimize HR operations, ensure compliance, and deliver efficient, high-quality, and seamless support to the HR team and employees at SBS. Committed to fostering a productive, organized, and employee-focused work environment that aligns with the company’s values and goals.
Results-driven professional with a strong background in sales, consistently meeting demanding targets while providing key administrative and HR support. Eager to bring a blend of administrative precision and goal-driven energy to the HR Admin team at SBS Tanks.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Sales Consultant
NDCSA
01.2022 - Current
- Contacting of leads provided by marketing channels
- Conducting credit checks and assessing clients' credit reports
- Building and maintaining client relationships
- Achieving Targets
- Completing of other administrative and required tasks in the business.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
Personal Assistant
Africa Board Traders
01.2021 - 01.2022
- Phone calls and communication
- Planning and scheduling of diary
- Documentation and record keeping
- Drafting of emails and reports
- Managing all admin tasks
- Drafting of invoices
- Used discretion when handling confidential information.
- Improved document management, established systematic filing system that accelerated information retrieval.
Bed Sales - Business Partner
Boston Beds
Durban
01.2019 - 01.2022
- Marketing and sales of beds
- Managing social media
- Curation of advertisements
- Networking with clients and finalizing sales.
- Sales|Orders|Manufacturing|Despatching Processes
- Increased client satisfaction by streamlining business processes and implementing innovative solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Provided exceptional customer service to clients, addressing their needs promptly while maintaining a professional demeanor.
- Played a crucial role in company growth by identifying new market opportunities and developing comprehensive strategies.
Education
Matric -
Queensburgh Girls High School
01.2015 - 01.2019
Bachelor of Commerce (BCom) - Business Administration And Management
UNISA
04.2025 - Current
Skills
Attention to detail
Results Driven
Organization & Coordination
Customer relationship management
Multi-tasking
Time Management
Reliable
Loyal
Time management
Community networking
Customer liaison
Sales funnel management
Industry trends
Consultative sales
Cold calling
Online marketing
Lead generation
Leads prospecting
Relationship building
Client service
Complex Problem-solving
Customer needs assessment
Drivers License
Valid, Code 8
Timeline
Bachelor of Commerce (BCom) - Business Administration And Management
UNISA
04.2025 - Current
Sales Consultant
NDCSA
01.2022 - Current
Personal Assistant
Africa Board Traders
01.2021 - 01.2022
Bed Sales - Business Partner
Boston Beds
01.2019 - 01.2022
Matric -
Queensburgh Girls High School
01.2015 - 01.2019