Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOELANDA WILKEN

Museum Curator
Utrecht

Summary

I am a highly motivated person with a proven track record of boosting targets and sales. I always use my discretion and integrity in all my projects and I pay especially attention to detail. I am able to predict, evaluate and meet specific needs of clients, customers while maintaining an efficient work schedule. Awarded "Survivor of the Month" for reaching the most applications for a period of 30 days. I am known for preparing flawless presentations, assembling reports. I am looking to secure a position to enable me to use and develop my expertise and skills and to further my knowledge and studies with regards to the legal and teaching field. My career goals are to assume a role that enables me to provide accurate and useful advice and to make a difference in people's lives.

Museum professional with comprehensive background in historical artifact curation and exhibit development. Known for fostering team collaboration and driving successful exhibit outcomes. Adept in research and project management, ensuring adaptability to evolving museum needs.

Museum professional with deep understanding of art history, collection management, and exhibit curation. Strong ability to collaborate with teams and navigate changing priorities to ensure successful project completion. Adept at research, artifact preservation, and engaging public programs. Known for reliability, adaptability, and achieving impactful results.

Developed skills in museum environment, focusing on cultural preservation and public engagement. Skilled in creating educational programs and managing collections, with strong focus on detail and organization. Now looking to transition into new field, leveraging these transferable skills to contribute to dynamic team.

Energetic and creative individual with passion for art and history. Possesses deep understanding of art preservation and exhibit design, coupled with strong research and cataloging skills. Dedicated to curating impactful and educational exhibits that inspire and engage audiences.

Experienced with curating and managing museum exhibits, ensuring historical accuracy and visitor engagement. Utilizes research and design skills to create educational and captivating displays. Knowledge of artifact preservation and exhibit planning to enhance museum collections.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

25
25
years of professional experience
1998
1998
years of post-secondary education

Work History

Museum Curator

Old Parsonage Museum
Utrecht
05.2022 - Current
  • Oversaw volunteer program management, recruiting enthusiastic individuals who contributed to the overall success of the museum.
  • Developed educational materials and resources for a diverse audience, fostering an appreciation for art and culture.
  • Secured grant funding for special projects by crafting compelling proposals highlighting the significance of proposed initiatives.
  • Implemented innovative marketing strategies to increase visitation rates and public awareness of museum offerings.
  • Contributed expertise in art, history, or cultural studies through publications and presentations at industry conferences.
  • Conducted thorough research on collection items to enhance exhibit interpretation and contextual understanding for visitors.
  • Negotiated loans from other institutions, expanding exhibit variety and increasing visitor satisfaction.
  • Coordinated exhibition schedules to maximize available space while minimizing disruptions to ongoing programming activities.
  • Established partnerships with local organizations, strengthening community ties and promoting cultural exchange.
  • Evaluated potential acquisitions based on their historical importance, condition, provenance, and relevance to the museum''s mission.
  • Improved exhibit accessibility by incorporating multi-sensory elements that catered to diverse learning styles.
  • Increased public interest in the museum through dynamic outreach programs and collaborative events.
  • Spearheaded digital initiatives such as virtual tours or online collections databases to expand the museum''s reach beyond its physical walls.
  • Enhanced museum visitor experience by curating engaging and informative exhibits.
  • Provided insightful presentations about current exhibits both onsite at the museum or offsite during outreach programs.
  • Assisted in budget development by tracking expenditures related to exhibitions, staffing needs, maintenance costs, promotional efforts.
  • Managed acquisition and preservation of artifacts, ensuring proper documentation, storage, and display.
  • Procured talented individuals, performing artists, and musicians to entertain guests during special events.
  • Managed all paper and digital documentation related to accessions, loans, transfers, and other collections-related transactions.
  • Actively engaged with all stakeholders during events by tracking attendance, supervising volunteer staff and welcoming guests.
  • Networked at creative events to identify new talent and artistic works in local areas.
  • Promoted events and exhibits via social media, email and other communication methods, boosting museum attendance by 150%.
  • Assisted in planning, implementation and oversight of 4 restoration projects.

Personal Assistant

Cox & Partners Attorneys
04.2015 - 04.2022
  • Attending and drafting of spreadsheets of landowners, property descriptions and claimed properties in terms of a Restitution Claim/s;
  • Attending to the drafting of maps, aerial photography of claimed properties in terms of a Restitution Claim/s;
  • Attending to drafting of draft labour tenancy applications and following the necessary steps in participating in such applications;
  • Assisting in drafting and formulating the correct format of Pleadings in the Court of Appeal;
  • Attending to the formulation of bills/Invoice and correctness thereof;
  • Providing of legal advice to clients and co-workers;
  • Compiling of files, data files and relevant information of clients, the status of matters etc;
  • Arranging of traveling by way of road or air and the necessary arrangements for accommodation;
  • Working in relation with the CARA Regulations in Labour Tenancy matters;
  • Working in relation with the new SPLUMA Regulations of the Municipalities in KZN
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Maintained appropriate filing of personal and professional documentation.
  • Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Displayed absolute discretion at handling confidential information.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Accomplished project deadlines by assisting with task completion whenever required.
  • Used discretion when handling confidential information.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Provided research assistance on various projects, leading to informed decisions based on accurate information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Increased efficiency with organization of travel itineraries, ensuring seamless business trips.
  • Reinforced brand consistency, oversaw updates to company website and social media profiles.
  • Streamlined communication, acted as primary point of contact between executives and internal/external stakeholders.
  • Enhanced executives' public image, coordinated logistics for public speaking engagements and press interviews.
  • Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
  • Maintained confidentiality, handled sensitive information with discretion and integrity.
  • Improved stakeholder communication, crafted and distributed concise briefing materials for executive presentations.
  • Streamlined invoice processing to ensure timely payments, closely collaborated with finance department.
  • Improved document management, established systematic filing system that accelerated information retrieval.
  • Reduced missed opportunities, diligently monitored emails and responded to time-sensitive requests.
  • Reduced operational costs, negotiated with vendors to secure competitive rates for office supplies.
  • Optimized expense tracking to ensure budget compliance, regularly reviewed and reconciled financial statements.
  • Enhanced executive productivity by managing complex calendars and scheduling high-level meetings.
  • Streamlined office operations, implemented digital filing systems to reduce paper use and improve accessibility.
  • Improved organizational culture, initiated wellness program that promoted work-life balance.
  • Facilitated project completion, coordinated with cross-functional teams to meet deadlines.
  • Bolstered executive decision-making, conducted preliminary research on potential business ventures.
  • Enhanced client satisfaction, meticulously arranged client meetings and followed up on action items.
  • Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Participated in team meetings and staff training sessions.
  • Facilitated transportation to and from appointments.
  • Coordinated appointments with medical professionals.

Publicity Officer/Public Relations Officer

Utrecht Publicity Association
01.2000 - 01.2021
  • Advanced Computer skills in the managing of databases and running calculations in spreadsheets;
  • Designing of Invitations and booklets;
  • Arranging of historical and cultural events;
  • Administration of details and inventory of Mangosuthu Arts & Crafts Village;
  • Historical understanding and studies to enhance the customers experience by providing accurate information and background
  • Built strong relationships with key media contacts, resulting in increased opportunities for client exposure.
  • Advised clients on best practices in public relations, helping them navigate complex communications challenges effectively.

Publicity and Sales Manager

Old Parsonage Museum, Utrecht
Utrecht
01.2019 - 04.2020
  • Arranging of events and all logistical arrangements thereto;
  • Advertising of events and items;
  • Promoting of museum and its artefacts;
  • Attending of meetings and attending to the planning and all representations of proposed events to the Board of the Museum
  • (This was another occupation I attended to on the side and due to Covid 19, the museum suffered great financial loss and could not afford to keep me in the position)
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.

Stock Controller

Mascor/Volkswagen Vryheid
11.2014 - 04.2015
  • Providing accurate information of stock available and stock to be ordered;
  • Providing accurate information when Vehicle Dealerships require certain vehicles;
  • Booking of new vehicles delivered, keeping of records and inventory;
  • Attending the advertising and planning of new vehicles, products, sales and events;
  • Assisting with the drawing of contracts and general sales and seeing sales through
  • Enhanced inventory accuracy by conducting thorough stock audits and addressing discrepancies promptly.
  • Maintained detailed records of all stock movements, providing valuable data for decision-making purposes.
  • Coordinated with quality assurance team to ensure that incoming products met established quality standards, preventing potential stock issues related to defective items.

Collections Officer/Personal Assistant

Cox & Partners Attorneys
01.2010 - 01.2014
  • Performed general office duties such as answering telephones and handling routine correspondence;
  • Operated computer programmed software to record, store and analyse information;
  • Operated computers, copy machines to perform calculations and produce documents;
  • Formulated, prepared and issued bills/Invoices;
  • Drafting of Liquor Licences in all formats;
  • Attending to the collection of debt from debtors and keeping of records of payments received and not made;
  • Attending to enquiries and filing of documentation to the offices of the Master of the High Court throughout South Africa;
  • Attending to the drafting of legal documentation and contracts;
  • To ensure and maintain confidentiality of all communications and documentation;
  • Drafting of necessary paperwork with regards to Estates to be send to the Master of the High Court for registration of a new estate;
  • Attending to drafting of Notices in terms of the Extension of Security of Tenure Act ('ESTA'), Labour Tenancy and Restitution Claims;
  • Drafting of Representations in terms of Restitution Claims before referral to the Land Claims Court;
  • Vast knowledge of the Labour Tenancy Act, Extension of Security of Tenure Act, PIE and PAJA
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Used skip tracing and other techniques to locate debtors.
  • Trained new team members on scripts, company services, and collection strategies.

Teacher & Administrative Assistant

Utrecht High School
04.2009 - 12.2009
  • Attending to teach subjects as English and Life Skills to Grades 4 to 7;
  • Organized meetings and their logistical elements such as preparing the facility, organizing handouts and binders for attendees;
  • Perform a variety of accounting activities;
  • Coordinate communications, track and follow up on requests and identify those of importance which require immediate attention
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Personal/Executive Assistant

Nedbank Financial Planning (Nedbank Business Banking)
01.2008 - 12.2008
  • Attending to the drafting of contracts for clients;
  • Enhancing client experience by providing them in depth product knowledge;
  • Estate Planning and drafting of Testaments;
  • Develop and create unique ideas and displays that attract new clients to the available products;
  • Assisting with Revenue matters and providing accurate advice to clients;
  • Recruiting of new business and promoting of available products;
  • Running and scheduling of meetings, day to day planning and meeting of targets;
  • Managed calendar of appointments, filed reports and prepared confidential correspondence;
  • Answered and screened telephone calls in a courteous manner, while taking messages with a high degree of accuracy;
  • Organized meetings and their logistical elements;
  • Ensure and maintain confidentiality of all communications and documentation
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.

Personal/Executive Assistant

Utrecht Farmers Association
01.2005 - 01.2007
  • Managed calendar of appointments, filed reports and prepared confidential correspondence;
  • Organized meetings and their logistical elements such as preparing the facility, organizing handouts and binders for attendees;
  • Formulated, prepared and issued bills/Invoices;
  • Organising of livestock auctions and their logistical elements such as preparing the facility, keeping of records of entries, organising of sales of food and beverages;
  • Arranging of events including all logistical elements thereto as well as the financial planning thereto
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.

New Business Administrator & Validations Officer

The Motor Finance Cooperation (MFC)
01.2002 - 01.2004
  • Loading of Financial Applications at a certain time period and seeing applications through to the contract stages
  • Obtained the first 'Survivor of the Month' award in managing to assess to the highest level of applications in a period of 30 days;
  • Dealing and connecting with dealerships and dealership principals in obtaining the correct details attention to details and accuracy
  • Obtaining the correct details of applicants and prevention of fraud;
  • Providing of training to new recruits for opening positions
  • Managed the onboarding process for new clients, ensuring a smooth transition and maintaining strong relationships.
  • Evaluated the performance of administrative staff, offering constructive feedback to support professional development and improve overall productivity.

Education

Matric -

Port Natal High School

Travel & Tourism - undefined

Varsity College

B.Com Diploma - Industrial Psychology

Unisa

Online Teaching - undefined

TEFL Universal

Skills

  • Google Calendar

  • Google Docs

  • Google Drive

  • Google Forms

  • Gmail

  • Google Sheets

  • Invoicing

  • Outlook

  • iCloud

  • Microsoft Excel

  • Microsoft Word

  • Microsoft OneDrive

  • Microsoft Powerpoint

  • Chrome

  • Firefox

  • Safari

  • Duckduckgo

  • Google Analystico

  • HTML

  • Facebook

  • Instagram

  • Twitter

  • Linkedin

  • Dropbox

  • Skype

  • Zoom

  • Microsoft Teams

  • Google Hangouts

  • Google Translate

  • Printerest

  • YouTube

  • WeTransfer

  • Data Managements

  • BaseCamp

  • Adobe Creative Suite

  • Photoshop

  • Canva

  • E-Commerce Systems

  • HR Management Tools

  • Java

  • JavaScript

  • Lawpack

  • Legalsuite

  • XML

  • Swift

  • ITC

  • Lotus Notes

  • Deeds

  • Medpages

  • Attorney Boards

  • Sams (Department of Education program)

  • Norton

  • Avast

  • Hard Drives

  • Printers

  • Troubleshooting

  • Cloud Management

  • Organizational skills

  • Problem Solving

  • Team Leadership Skills

  • People Skills

  • Customer Service Skills

  • Verbal Communication

  • Management Skills

  • Project Management Skills

  • The Ability to Work Remotely

  • The Ability to Work Alone

  • The Ability to reach targets

  • Outstanding planning and creative thinking ability

  • Preparing of presentations and assembling reports

  • Organized and skilled at time management

Visitor engagement

Multilingual skills

Research

Volunteer coordination

Educational programming

Fundraising campaigns

Preservation techniques

Art history

Collaborative partnerships

Conservation principles

Membership development

Exhibit development

Digital curation

Collection management

Educational program development

Museum collections

Office management

Oral communication

Social media promotion

Creative direction

Budgeting and finance

Fundraising

Public engagement

Mixed media

Exhibit preparation

Public lecturing

Art exhibition displaying

Exhibition planning

Digital archiving

Teamwork and collaboration

Collection development

Problem-solving

Time management

Multitasking

Excellent communication

Decision-making

Self motivation

Time management abilities

Adaptability and flexibility

Critical thinking

Effective communication

Active listening

Attention to detail

Problem-solving aptitude

Public speaking

Adaptability

Relationship building

Inventory control

Public relations

Social media management

Project management

Risk management

Task prioritization

Professionalism

Reliability

Negotiation

Written communication

Continuous improvement

Detail-oriented

Cultural sensitivity

Vendor relations

Event planning

Resource management

Goal setting

Policy development

Community outreach

Budget administration

Historical research

Visitor services

Marketing and promotion

Timeline

Museum Curator

Old Parsonage Museum
05.2022 - Current

Publicity and Sales Manager

Old Parsonage Museum, Utrecht
01.2019 - 04.2020

Personal Assistant

Cox & Partners Attorneys
04.2015 - 04.2022

Stock Controller

Mascor/Volkswagen Vryheid
11.2014 - 04.2015

Collections Officer/Personal Assistant

Cox & Partners Attorneys
01.2010 - 01.2014

Teacher & Administrative Assistant

Utrecht High School
04.2009 - 12.2009

Personal/Executive Assistant

Nedbank Financial Planning (Nedbank Business Banking)
01.2008 - 12.2008

Personal/Executive Assistant

Utrecht Farmers Association
01.2005 - 01.2007

New Business Administrator & Validations Officer

The Motor Finance Cooperation (MFC)
01.2002 - 01.2004

Publicity Officer/Public Relations Officer

Utrecht Publicity Association
01.2000 - 01.2021

Travel & Tourism - undefined

Varsity College

B.Com Diploma - Industrial Psychology

Unisa

Online Teaching - undefined

TEFL Universal

Matric -

Port Natal High School

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JOELANDA WILKENMuseum Curator