Joe Muller
Cape Town,South Africa
Summary
I am a driven Project Manager with strong leadership and problem‑solving abilities. I have a solid track record of delivering complex projects on time and within budget. I enjoy stakeholder management, risk assessment, and resource planning to ensure smooth delivery and client satisfaction. Working with people from all backgrounds and building lasting relationships is one of the parts of the role I value most.
Overview
2
2
Languages
1
1
Certification
15
15
years of professional experience
Work History
Project Manager
Capita
11.2019 - Current
- Lead business transformation, operational improvement and change management initiatives.
- Develop and manage project, operational and transition plans aligned to business objectives.
- Manage budgets, forecasts, resources and delivery timelines across multiple workstreams.
- Coordinate cross-functional teams, suppliers and stakeholders to deliver complex programmes.
- Identify and mitigate risks, issues and dependencies to ensure successful outcomes.
- Produce governance reports, performance updates and executive-level reporting.
- Facilitate stakeholder workshops, meetings and governance forums to drive alignment.
- Support workplace, occupancy and business continuity planning during organisational change.
- Drive process improvements through operational reviews and continuous improvement initiatives.
- Ensure compliance with governance, quality and change management standards.
Technical Sales Representative
Xylem Water Solutions SA
Cape Town
04.2012 - 05.2018
- Managed key accounts across municipal, industrial and commercial sectors.
- Led turnkey solution delivery from customer consultation through to commissioning.
- Developed technical and commercial proposals to secure new business opportunities.
- Coordinated international procurement activities and project delivery schedules.
- Managed customer, supplier, contractor and stakeholder relationships throughout projects.
- Worked closely with workshop teams to oversee assembly, installation and commissioning activities.
- Monitored project progress, resources and milestones to ensure successful delivery.
- Analysed sales performance, market trends and pipeline activity to support forecasting.
- Provided technical guidance and application support to customers and distributors.
- Built strong customer relationships through service excellence and solution-based delivery.
Education
NQF 7 - Advanced Diploma in Facility Management - In Progress
Academy for Facility Management
01-2027
AGILE Project Management -
APMG International
01-2023
Prince2 Foundation Certificate -
PeopleCert
01-2022
Master of Business Administration
Cardiff Metropolitan University
01-2021
Higher National Diploma - IT
CCS College
Stellenbosch, WC01.2004
Skills
Operational & Strategic Planning
Project & Change Management
Stakeholder Engagement & Relationship Management
Business Transformation & Process Improvement
Risk & Governance Management
Facilities, Workplace & Resource Planning
Leadership & Cross-Functional Team Coordination
Languages
English
Afrikaans
Certification
- MBA
- Agile Practitioner Certified
- Prince 2 Foundations
- Microsoft Certified Solutions Developer
Personal Information
Nationality: South African
Hobbies and interests
- Trail Running
- Traveling and Exploring
- Hosting Friends and Home Cooking
- Live Music and Sport
References
- Laura Theunissen, Senior Project Manager, 083 446 6092
Timeline
Project Manager
Capita
11.2019 - Current
Technical Sales Representative
Xylem Water Solutions SA
04.2012 - 05.2018
NQF 7 - Advanced Diploma in Facility Management - In Progress
Academy for Facility Management
AGILE Project Management -
APMG International
Prince2 Foundation Certificate -
PeopleCert
Master of Business Administration
Cardiff Metropolitan University
Higher National Diploma - IT
CCS College