MS Office
Jody Osborne
Sales, Marketing
Cape Town
Summary
Collaborative Used Car Sales Manager with strong business acumen and 20 years of progressive and relevant sales management experience. Dedicated to consistently meeting vehicle sales quotas through expert management and leadership of sales team. Skillful in maintaining used car inventory, forecasting sales and motivating team to reach sales targets.
Overview
34
34
years of professional experience
2
2
years of post-secondary education
Work History
Self Employed Crypto-currency trader
Self Employed
- Current
- I trade crypto on various Peer-to-peer platforms, managing a base of clients worldwide
- This involves buying according to exchange and crypto rates, and selling to clients/agents.
Pre-Owned Sales Manager
Milnerton Nissan
11.2022 - 12.2023
- Risk Management - Stock management, safety and security
- Leadership skills
- Negotiation - Dealing with customer trade/buy-in vehicles
- Project management & Planning - ensuring that we have sufficient stock based on sales and market
- Sales Coaching & mentoring, Sales Team
- Financial Acumen - the stock needs to be sold and PBT for the department must be able to be met based on target.
- Problem Solving
- Customer Satisfaction Skills
- Marketing
Contractor
MZ Automotive
09.2021 - 10.2022
- Vehicles sales
- Reconditioning
Customer service Agent
Amazon
10.2020 - 08.2021
- Customer service
- Problem Solving
- Resolving Customer Issues on orders and returns, and Logistics.
- Won Stark Award - number of customers dealt with versus the resolutions, award given for top in the USA dealer team.
Selling Sales Manager
Bloomsbury Motors
06.2019 - 07.2020
- Manage sales and Marketing for the dealership
- Ensuring websites are current and correct, sales targets are met.
- Dealing with any customer concerns and aftersales.
Dealer Principal
Imperial Holdings
12.2010 - 02.2018
- Imperial HoldingsPosition Dealer Principal
- I ran a Multi Franchise Dealership which consists of three separate sites, covering five franchise brands, namely Renault, KIA, Daihatsu, TATA, Imperial Select pre-Owned, and a Workshop that covers the named brands.
- My main focus areas are as follows:
- Completing performance reviews with each department manager
- Planning long and short term goals
- Strategic planning
- Creating and maintaining good working relationships with Internal, external customers, Service Providers and Finance Houses
- Managing Expenses per Department
- Defusing and prompting customer complaints that Departmental Managers are unable to resolve
- Buildingand maintaining a positive sales culture within the Dealership
- Meeting with all Departments to ensure Efficiency and productivity
International Sales and Marketing Manager
STOPAK
08.2008 - 11.2009
- Duties:
- Manage international and National sales divisions across product groups
- Manage Priority Accounts
- Management of Shipping and Forecasting Dept.
- Management of Sales Admin department
- Management of Sales Technical Services
- Leadership/Mentorship
- Customer event coordination
- Planning of Holding stock (Raw Materials, and Finished Goods), and customer forecasting
- Performance management
- Budget/ Target Preparation
- Sales- Develop new Business markets
- Conflict resolution
- Performance Management
- EXCO Board
- International and Local Travel - Customer Visits
- Sales, Marketing & Pricing Strategies
Branch Manager
CSE Equipment Co.
02.2007 - 07.2008
- DUTIES
- Leadership/Mentorship
- Customer event coordination
- Staff Management-employment, Performance management
- Budget Preparation
- Sales- New and existing Business
- Parts Workshop Sales/Management thereof
- Stock Control,Administration, Debtors/Creditors
- Conflict resolutionBranch Manager for Cape Town and George CSE Equipment Co.CSE specialises in the import, sales and support of Construction/Earthmoving and specialised equipment
- I managed a staff of 43, which consists of Sales, Workshop, Admin, Spares, and Generalworkers.
- I am very hands on in my approach to work, but my strength is my sales focus and ability
- I increased turnover at CSE (budget 76 million) compared to previous yearly figures, by over ten million rand
- I attribute this to good leadership, coaching skills, and good marketing abilities.I am tremendously successful at building relationships with company clients and maintaining them.I have many KPA's, which cover all factors of the business, including management and preparation of budget, employment and leadership of staff, conflict resolution, and my main focus is on sales,dealing with all clients including Key account (Blue Chip) Clients
Area Sales Manager
Imperial Holdings t/a Imperial Fleet Services
02.2005 - 12.2007
- DUTIES
- Budget Preparation
- Staff Management-employment, Performance management
- Sales- New and existing Business
- Customer event coordination
- Upholding and preparing SLA'sI was promoted to run the Corporate Fleet Services Division, where I managed a sales and admin team looking after and acquiring corporate( blue Chip) fleet clients in the FML (Full maintenance leasing) industry, advising on different financial funding methods, via board presentations and direct selling
- This involved managing Budgets, New Business, employment, performance management,client functions and other various tasks.
Sales /Business Manager
Renault
01.2001 - 12.2004
- Manage Sales team ,Meeting Sales Targets,Ordering Stock,Liaising with Finance Houses (dealer Commissions), Dealing with Corporate clients (fleet)
- I started with Imperial as a Business Manager at Kia Cape Town, This involved managing the sales team in all aspects from stock to profitability, Liaising and dealing with Finance on behalf of the Finance Houses, for clients
- I was the top performing (based on profitability) Business Manager, within the Imperial Group Nationwide for 18 months consecutively
- After this I then went to Renault (another Division of Imperial) where I performed the same function for two dealerships
- I then took on the role of Sales Manager as well.
Business Manager
Daewoo Motors
09.1996 - 12.2000
- Manage Sales team, Liaising with Finance Houses(dealer Commissions), Selling Value Added Products to clients
- Maintaining dealership profitability.
- REASON FOR LEAVING : Daewoo went into Liquidation in 2000
Business Manager
Adelphi Ford SeaPoint
07.1995 - 08.1996
Field Technician
Nashua
02.1992 - 06.1995
- Repair and servicing of Copiers, printers, and other office equipment.
Avionics Technician
SA Air Force
10.1990 - 12.1992
Education
Degree BBA -
Southern Business School, Cape Town
04.2015 - 05.2017
HACCP Accreditation - undefined
Wareham & ASS, Cape Town
04.2009 - 05.2009
Project Management - undefined
X-Pert, Cape Town
04.2009 - undefined
N3 - undefined
Wingfield Technical College, Cape Town
01.1993 - undefined
Matric - undefined
Table View High School, Cape Town
01.1989 - undefined
Skills
Risk Management
Additional Information
I am a very Goal driven and enjoy a challenge in the workplace, I have always been successful throughout my career and strive to be the best in any given field. My strengths are that have a very even temperament, which keeps my stress levels at bay, making me approachable anytime. Sales has always been my focus and coupled with fantastic people skills both internal and external clients. This helps to maintain trust and builds a strong winning culture within any business. Strong leadership skills, Excellent organizational skills, the ability to understand profit and loss statements. I am Able to manage large teams and co-ordinate the smooth running of a business, and most importantly, provide excellent customer service. Weaknesses - I have been known to be impatient, and have very little time for non-performance.
Awards
- Aug 2013 Top Renault manager (AMH) National
- Aug 2014 Dealer Principal PBIT award (AMH) National
- Aug 2013 Dealer principal PBIT award (AMH)National
- Nov 2017Dealer Principal PBIT award (AMH)National
- 2000-2002 Top business manager of the year (AMH) National
- MFC Incentive Winner 2013/ 2014, and 2015
- 2016, 2017 Top supporting Branch on Bid4Cars, also most profitable. National
Software
Keyloop
CDK/Drive
SPL
Timeline
Pre-Owned Sales Manager
Milnerton Nissan
11.2022 - 12.2023
Contractor
MZ Automotive
09.2021 - 10.2022
Customer service Agent
Amazon
10.2020 - 08.2021
Selling Sales Manager
Bloomsbury Motors
06.2019 - 07.2020
Degree BBA -
Southern Business School, Cape Town
04.2015 - 05.2017
Dealer Principal
Imperial Holdings
12.2010 - 02.2018
HACCP Accreditation - undefined
Wareham & ASS, Cape Town
04.2009 - 05.2009
Project Management - undefined
X-Pert, Cape Town
04.2009 - undefined
International Sales and Marketing Manager
STOPAK
08.2008 - 11.2009
Branch Manager
CSE Equipment Co.
02.2007 - 07.2008
Area Sales Manager
Imperial Holdings t/a Imperial Fleet Services
02.2005 - 12.2007
Sales /Business Manager
Renault
01.2001 - 12.2004
Business Manager
Daewoo Motors
09.1996 - 12.2000
Business Manager
Adelphi Ford SeaPoint
07.1995 - 08.1996
N3 - undefined
Wingfield Technical College, Cape Town
01.1993 - undefined
Field Technician
Nashua
02.1992 - 06.1995
Avionics Technician
SA Air Force
10.1990 - 12.1992
Matric - undefined
Table View High School, Cape Town
01.1989 - undefined
Self Employed Crypto-currency trader
Self Employed
- Current
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