Jody Neo Ndlovu
Project Manager
Johannesburg
Summary
I have experience working as a Behavioral Economics Researcher. I previously worked as a COVID-19 Vaccine District Coordinator, Project Manager, HCT and QA Specialist, Programme Manager, Technical Assistant, Research Manager, Research Study (Clinical Trial) Co-ordinator, Clinical Nurse Practitioner, Research Nurse, Depot Manager, Junior Manager, Occupational Health Nurse, and Phlebotomist. In addition to my senior certificate, I also have a Ph.D. in Social Sciences, a Master’s Degree in Social Sciences (Research Psychology), an Honours Degree in Social Sciences (Psychology), and a Bachelor of Nursing Science. I have more than 10 years of experience in public health with 5 years of Management experience and, working knowledge in programme management. Have fair exposure to working with national, provincial, and district health structures. More than five years of experience working in a donor-funded organization and project-based environment. I am proactive and able to exercise discretion and independent decision-making, also able to prioritize my own workload and work towards deadlines. I possess a short course certificate in all Microsoft Office packages. Have report writing, as well as M&E Skills. I have training in Project management and working experience in Programme Management, with good donor reporting experience. Have a fair experience in operational & strategic management. I have more than five years of stakeholder engagement experience. I am able to function well under pressure and maintain effectiveness during changing conditions. Can also work flexible working hours including weekends as required Anticipating a positive response soon Ms. JN Ndlovu
Overview
25
25
years of professional experience
22
22
Certifications
1
1
Language
Work History
Behavioral Economics Researcher (NUDGE Associate)
Health Economics and Epidemiology Research Office (HE2RO)
02.2022 - 08.2025
- Providing support to implementing partners and other research organizations to co-create research study concepts, design behavioral insights projects, and identify methods to measure behavioral change with the Indlela team.
- Providing support to implementing partners and other research organizations to conduct behavioral insights test studies and related research.
- Developing protocols, study tools, and SOPs.
- Obtaining appropriate local IRB and relevant provincial and district permissions and approvals.
- Facilitating access to data collection.
- Monitoring progress of these studies and study timelines.
- Supporting data analysis.
- Ensuring that progress reports are submitted to the funder and IRB.
- Managing the day-to-day logistics and oversight of behavioral insight test studies and related stakeholder engagement and preparing feedback progress reports for the Indlela team and funders.
- Management and oversight of behavioral insights test projects, leading team calls and preparing meeting minutes.
- Participating in and assisting with facilitating behavioral economics training and skill-building workshops and other meetings in collaboration with Indlela facilitators to build capacity in South Africa.
- Supporting Indlela investigators and managers with stakeholder engagement and participating in related activities as required.
- Assisting with the presentation of scientific findings and the drafting of conference abstracts and peer-reviewed publications that can be shared with other stakeholders such as research networks, universities/academic institutions, government departments, funders, the community, and media.
- Providing support on the newsletter, website, and social media.
- Reason for leaving: Fixed-term contract
COVID-19 Vaccine District Coordinator (Project manager)
DG Murray Trust
08.2021 - 01.2022
- Championing the area-based planning approach at the district level and ensuring it is embedded into the district vaccination implementation plans.
- Facilitating the collaboration of state, private and civil society in planning for vaccination roll-out.
- Supporting the district in area-based planning & coordination.
- Working closely with all members of the team to ensure that vaccination sites are functioning optimally and at prescribed standards for quality of care.
- Working closely with the vaccination site managers to ensure that all vaccination sites are performing the targeted number of vaccinations per day based on what they are capacitated and resourced to do.
- Liaising with the core logistics team using data to identify service delivery gaps and pressure points within the district based on the respective phases.
- Supporting the districts in ensuring that the establishment of the vaccination sites is in line with the VDU.
- Capacitating vaccine site managers to conduct site readiness assessments.
- Ensuring that the establishment of the vaccination sites is in line with the vaccine delivery mechanisms and that site readiness assessments are done.
- Working closely with all members of the team to ensure that vaccination sites are functioning optimally and at prescribed standards for quality of care.
- Conducting scheduled support visits to sites within the district.
- Conducting unscheduled site visits to sites as and when issues arise that are or have the potential to compromise service delivery.
- Identifying deficiencies in the operation of vaccination sites, designing QI strategies, and supporting the vaccination site managers in implementing the QI activities.
- Putting in place contingency plans to manage the risk when less vaccine than expected is used at a vaccination site.
- Putting in place a contingency plan to manage extra vaccine stock at a vaccination site.
- Reason for leaving: Fixed-term contract
Project Manager
Right to care
03.2019 - 04.2021
- Participating in data collection for the Baseline Assessment with the investigator.
- Assisting with the in-house training of data clerks and linkage officers.
- Developing good working relationships with key study stakeholders in the district ad at study sites, including site investigators, sub-district TB coordinators, Hospital TB focal point nurses, clinic managers, and clinic TB focal point people and data clerks, and ward-based outreach teams.
- Preparing for and assisting in the start-up training workshop for study stakeholders.
- Conducting regular site visits and reviewing study data to monitor the activities of the study TB data clerks and the linkage to care officers and ensure that these comply with GCP and the study protocol.
- Providing supportive supervision and management of the study TB data clerks based at Chis Hani Baragwanath Academic Hospital and Edenvale Hospital and the linkage to care officers in the Region E clinics, JHB health district.
- Being in daily contact with study staff to troubleshoot as problems arise and facilitate good working relationships and communication with key stakeholders as necessary.
- Reporting problems and protocol deviations to the investigator promptly.
- Actively creating and maintaining good working relationships with all study stakeholders by means of email, telephonic, and meeting contacts.
- Planning and supervising all study logistics, including staff placement, travel, IT needs, venue booking, communication, etc.
- Compiling weekly verbal reports to the investigator on study progress.
- Compiling monthly written reports, according to a template, on study progress.
- Participation in the write-up and review of the final study report.
- Reason for leaving: Fixed-term contract
HCT and QA Specialist
Humana People to People SA (HPPSA)
10.2016 - 07.2017
- Fast-tracking implementation of the 90-90-90 strategy by using Quality Improvement (QI) methodologies and approaches.
- Providing ongoing capacitation and technical assistance to TCE Divisions through.
- Training & mentoring and QI mentoring at the TCE Divisions & facilities.
- Tracking QA level progress towards targets.
- Monitoring implementation of Quality Improvement Plan.
- Building relationships with provincial and local Department of Health (DOH), and Department of Social Development (DSD) partners.
- Supporting the implementation of strategies HTS & QA processes.
- Supporting the Training Team to monitor the implementation of training activities through the professional nurses in the Divisions.
- Being responsible for compiling periodic HTS & QA reports to USAID/PEPFAR and other HPPSA partners working closely with program staff and ensuring timeous reporting to the funding partners.
- Being responsible for compiling SRI presentations for meetings (period/ad hoc management meetings) for USAID/PEPFAR working closely with program staff and ensure timeous submission to the Program Coordinator or Director of Operations.
- Managing and Coordinating HTS & QA aspects with the TCE Divisions and NICD, DOH and other stakeholders.
- Training the TCE Field Officers and professional nurses on correctly performing.
- HIV counseling and rapid testing for OVCY’s, individuals and, couples, including internal quality control and HTS stock management.
- Identifying the gaps in service delivery and developing quality improvement plan with the TCE Divisions.
- Developing and presenting on progress and best practices at provincial and district HAST meetings.
- Drafting internal reports (Monthly, Quarterly, Semi-Annual and Annual).
- Liaising with various stakeholders e.g. SANC, Department of Health, Public and Private Sectors, industry, etc.
- Coordinating and Managing all HTS & QA processes with the professional nurses in the Provinces of KZN, Limpopo, Mpumalanga, Free State, North West, Gauteng & Eastern Cape.
- Project Planning & Management of all HTS & QA processes with the TCE Divisions in the Provinces.
- Participating in Quality Assurance (QA and QC) for HIV rapid tests with NICD.
- Reason for leaving: Retrenchment
Programme Manager
I Tech South Africa (NGO)
08.2013 - 10.2016
- Working with National, Provincial, and District staff in the implementation of the District Health System and Primary Health Care.
- Collating District Health Plans and providing reports for feedback.
- Collating District Health Expenditure data and preparing reports.
- Collating quarterly data and preparing a report with recommendations for feedback to District Managers. Act as a catalyst to deal with obstacles.
- Promoting integration of the health system-related aspects of health service delivery.
- Developing concept papers for discussion.
- Assisting in the institutionalization of quarterly reviews in all districts.
- Assisting with the implementation and functionality of ward-based outreach teams.
- Assisting with the implementation of the Leadership and Management partnership framework.
- Supporting the Cluster Manager and 2 Directors with specific matters related to the job profile from time to time.
- Reason for leaving: Contract ended
Research Manager
National Health Laboratory System (NHLS)
05.2012 - 04.2013
- Communicate effectively with National and International partners.
- Reviewing clinical Case Report Forms for consistency and accuracy.
- Assisting with managing and training surveillance officers.
- Assisting with research and surveillance work when surveillance officers are away.
- Assisting with site visits and surveillance audits.
- Following up surveillance cases telephonically.
- Assisting with organizing and running surveillance officers’ meetings and training.
- Compiling surveillance reports.
- Assisting with obtaining permission and ethics approval for surveillance and research work.
- Updating and developing SOPs.
- Presenting surveillance findings at national and international conferences and meetings.
- Reason for Leaving: Contract ended
Research Study Co-ordinator
Wits Health Consortium (NGO)
11.2009 - 04.2012
- Develop organizational aids and checklists to facilitate patient recruitment and enrolment as well as the collection of complete & accurate study data.
- Screening, enrolling and following study subjects, ensuring protocol compliance and close monitoring while subjects are on the study.
- Data and source documentation management and reporting of adverse experiences.
- Managing the participation of subjects in accordance with ethical, regulatory, and protocol-specific requirements.
- Organizational management, administration, and follow-up of CRFs and ADEs.
- Developing & managing enrolment/follow-up mechanisms.
- Monitoring visits, internal audits, sponsor audits, and FDA audits.
- Management of study close-out procedures.
- Preparing IRB submissions, EDA audits, CRF captured, and all administrative related duties.
- Quality management including drafting, updating, implementing, and management of site-specific QM plans.
- Reason for Leaving: Fixed-term contract
Clinical Nurse Practitioner
Department of Health; Limpopo Province, Mopani District
02.2009 - 10.2009
- Developing Health Awareness Plan according to the Health Awareness calendar.
- Identification of common ailments and disease outbreaks in the community.
- Screening and Managing Chronic Medical Conditions.
- Conducting inventory regularly; ordering of dispensary and proper management of Clinic Stock Cards.
- Providing Antenatal, Peri-natal, and Postnatal Care, and PMTCT.
- Providing services of Family Planning in totality.
- Collaborating with other members of the Health Care Team. Facilitating meetings and keeping records of minutes.
- Screening and management of minor ailments, VCT, STI screening, and management.
- Dispensing of Medication; Schedule 1 to 4 and controlling of Schedule 5 drugs.
- Managing the Duty Roster and managing shift delegation of duties. Compile monthly Statistics of the facility.
- Supervising sub-category nurses and General assistants; and providing in-service on an ongoing basis. Conduct skills audit on a regular basis.
- Quality management including drafting, updating, implementing, and management of site-specific QM plans.
- Reason for Leaving: Relocation
Research Study Co-ordinator
Wits Health Consortium (NGO)
03.2007 - 01.2009
- Developing organizational aids and checklists to facilitate patient recruitment and enrolment as well as the collection of complete & accurate study data.
- Screening, enrolling and following study subjects, ensuring protocol compliance and close monitoring while subjects are on the study.
- Data and source documentation management and reporting of adverse experiences.
- Managing the participation of subjects in accordance with ethical, regulatory, and protocol-specific requirements.
- Organizational management, administration, and follow-up of CRFs and ADEs.
- Developing & managing enrolment/follow-up mechanisms.
- Monitoring visits, internal audits, sponsor audits, and FDA audits.
- Management of study close-out procedures.
- Preparing IRB submissions, EDA audits, CRF captured, and all administrative related duties.
- Quality management including drafting, updating, implementing, and management of site-specific QM plans.
- Reason for Leaving: Fixed-term contract
Research Nurse
University of Witwatersrand
09.2005 - 02.2007
- Designing of clinical research tools (data collection instruments).
- Training and assigning research assistants on data collection.
- Capturing data of participants into the database.
- Statistical (quantitative) and qualitative research data analysis.
- Collating and interpreting research data.
- Conduct fundamental research with effective monitoring strategies to determine the impact.
- Managing the clinical cohort database.
- Integrate all research information into the research instrument.
- Write reports for the Programme Director.
- Reason for Leaving: Contract Expired
Phlebotomist
Ampath Laboratories
06.2003 - 08.2005
- Managing depot.
- Record keeping of confidential reports.
- Advanced Phlebotomy.
- Counselling emotional clients.
- Client liaison experience.
- Reporting to the Nursing Service Manager.
- Reason for Leaving: Relocation
Occupational Health Nurse
Kloof Occupational Health Centre, Johannesburg
11.2002 - 05.2003
- Screening for occupational fitness of potential employees.
- Maintaining occupational fitness of those already existing employees.
- Conduct health education.
- Client liaison experience.
- Reporting to the Medical Occupational Officer.
- Reason for leaving: Contract expired
Depot Charge Sister and Phlebotomist
Lancet Laboratories
06.2000 - 10.2002
- Managing depot.
- Record keeping of confidential reports.
- Advanced Phlebotomy.
- Counselling emotional clients.
- Client liaison experience.
- Reporting to the Nursing Service Manager.
- Reason for Leaving: Relocation
Phlebotomist
South African Blood Transfusion Services (SABTS), Mafikeng Clinic
03.2000 - 05.2000
- Data capturing.
- Record keeping of confidential reports.
- Counselling emotional clients.
- Interaction with clients.
- Reason for Leaving: Temporary
Education
Senior Certificate [Exemption] -
Mahwaha
01.1994
Master of Business Administration (MBA) - Business Management
Management College of Southern Africa (MANCOSA)
12-2026
PhD - Research Psychology
01.2020
M Soc Sc - Research Psychology
01.2014
B Soc Sc (HN) - Psychopathology, Psychometry, Abnormal Psychology, Research Psychology, Social Psychology
University of North-West
01.2000
BNSC - General nursing; Midwifery; Community nursing with school nursing; Psychiatric nursing including Mental Retardation; Primary health care; Research methodology
University of North-West
01.1999
Skills
Achieving results, Being accountable, Developing and applying professional expertise/business acumen, Thinking analytically and strategically, Working in teams/managing ourselves and our relationships, Communicating for impact
Certification
2022 Good Clinical Practice (GCP) - Academic Advance
References
- Nkhphitheni, Munyai, Deputy Director (Public Health), 082 761 5126, 078 110 4119, Gauteng Department of Health (CoJ)
- Norman, Baloyi, Mentor, 081 467 3476, 082 940 6499, Central University of Technology
- Susan, Akach, Provincial Manager, 076 775 3700, 072 374 5396, DG Murray Trust
- Lucy, Connell, Line Manager, 082 601 2944, Right to Care
Personal Information
- ID Number: 7610240289081
- Health Status: Excellent
- Criminal Record: None
- ID Number: 7610240289081
- Date of Birth: 24 October 1976
- Gender: Female
- Nationality: South African
- Driving License: Code C1, Own Transport
Accomplishments
Memberships: An additional member of Nursing Society, University of North West, 1997/8 Member of Health Awareness Committee, University of North West, 1998 Church Administrator from 2007 to 2018 Treasurer of the Science and Technology Council, University of North West, 1998/9 First Aid Attendant of the Graduation Ceremonies, University of North West, 1998/9 Deputy Chairperson of the Nursing Society, University of North West, 1998/9
In Service Training
- 2022, Good Clinical Practice (GCP), Wits University
- 2022, Behavioral Design for Health, Nyukela
- 2022, Introduction to Research Ethics, CDS
- 2022, COVID-19, CDS
- 2022, REDCap, CDS
- 2021, Public Services Pre-Entry Programme (SMS), ATS
- 2017, Human Resource Management, University of Washington
- 2017, Financial Management, University of Washington
- 2017, Monitoring and Evaluation, UNISA
- 2015, Assessors Course, Department of Health
- 2014, Leadership & Management in Health, Foundation for Professional Development (FPD)
- 2014, Certificate: Clinical Management of HIV, University Research Council (URC)
- 2009, Advanced Project Management, Wits Health Consortium
- 2009, Integrated Management of Childhood Illnesses, Competence in Project Management
- 2009, Management of Tuberculosis, University of Witwatersrand
- 2010, Routine Offer on HIV Counselling & Testing, Computer Literacy (Microsoft Word, Excel, Windows)
- 2006, GCP Training, Intuition college
- 2006, Academic Advance, Mabotwane Security Services
- 2005, Security Certificates (Grade C, D, E), DISA
- 2004, HIV Counselling
- 2001
Training Practicals
- Psychiatric Nursing, Bophelong Psychiatric Unit, Retlametswe Special School, TARA The H-Moross Centre, Witrand Hospital
- General Nursing and Midwifery, Mafikeng Provincial Hospital
- Community Nursing and Primary Health Care, Mafikeng Community Health Services (North West), Grace Mugodeni Health Centre (Limpopo)
Address
20 Ridgeway Gardens, Ext 5 Mondeor, John Masefield Road, Johannesburg, Gauteng, 20 Ridgeway Gardens, Ext 5 Mondeor, John Masefield Road, Johannesburg, Gauteng
Drivers License
C1, True
Timeline
Behavioral Economics Researcher (NUDGE Associate)
Health Economics and Epidemiology Research Office (HE2RO)
02.2022 - 08.2025
COVID-19 Vaccine District Coordinator (Project manager)
DG Murray Trust
08.2021 - 01.2022
Project Manager
Right to care
03.2019 - 04.2021
HCT and QA Specialist
Humana People to People SA (HPPSA)
10.2016 - 07.2017
Programme Manager
I Tech South Africa (NGO)
08.2013 - 10.2016
Research Manager
National Health Laboratory System (NHLS)
05.2012 - 04.2013
Research Study Co-ordinator
Wits Health Consortium (NGO)
11.2009 - 04.2012
Clinical Nurse Practitioner
Department of Health; Limpopo Province, Mopani District
02.2009 - 10.2009
Research Study Co-ordinator
Wits Health Consortium (NGO)
03.2007 - 01.2009
Research Nurse
University of Witwatersrand
09.2005 - 02.2007
Phlebotomist
Ampath Laboratories
06.2003 - 08.2005
Occupational Health Nurse
Kloof Occupational Health Centre, Johannesburg
11.2002 - 05.2003
Depot Charge Sister and Phlebotomist
Lancet Laboratories
06.2000 - 10.2002
Phlebotomist
South African Blood Transfusion Services (SABTS), Mafikeng Clinic
03.2000 - 05.2000
PhD - Research Psychology
M Soc Sc - Research Psychology
B Soc Sc (HN) - Psychopathology, Psychometry, Abnormal Psychology, Research Psychology, Social Psychology
University of North-West
BNSC - General nursing; Midwifery; Community nursing with school nursing; Psychiatric nursing including Mental Retardation; Primary health care; Research methodology
University of North-West
Senior Certificate [Exemption] -
Mahwaha
Master of Business Administration (MBA) - Business Management
Management College of Southern Africa (MANCOSA)