Jody De Jager

• Assist with the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with the manufacturing of a non-sterile medicine or scheduled substance according to a formula and standard operating procedures approved by the responsible pharmacist
• Assist with re-packaging of medicine
• Assist with the distribution and control of the stock of Schedule 1 to Schedule 5 medicines or scheduled substances
• Assist with the ordering of medicine and scheduled substances up to, and including, Schedule 6 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
• Assist with the reading and preparation of a prescription’ the selection, manipulation or compounding of the medicine; the labelling and supply of the medicine, in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
• Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the SAPC
• Capture script details accurately, and verify patients’ details on the system
• Ensure accurate picking /packing/labelling and checking of medication and be aware of common dosages as well as important drug interactions
• Give accurate instructions to patients regarding the correct use of medicine supplied
• Keep abreast of changes in medical aid procedures and requirements for claims and dispensing
• Ensure all medications are checked for accuracy by and signed by a pharmacist
• Advise and assist patients at the dispensary, self-medication and front-shop
• Follow up with patients regarding script tracking report as requested by the dispensary manager, and follow up on appointments
• Explain medical aid costs to patients
• Provide information to individuals in order to promote health
• Process all paperwork necessary for the accurate submission of claims to medical aids
• Correct errors on scripts rejected by medical aid
• Maintain customer profiles on the system
• Take note of any message on the customer profile, and take suitable action
• Report on low / out of stock levels, and stock errors to the dispensary manager
• Receive dispensary stock in accordance with Dis-Chem’s SOPs, and merchandise according to FEFO
• Facilitate bi-annual stock takes

Key Responsibilities

• Received and recorded prescriptions, ensuring accuracy and completeness before processing.
• Prepared medicines for dispensing under pharmacist supervision.
• Managed stock control and performed regular inventory checks to ensure optimal stock levels.
• Ordered, unpacked, and shelved pharmaceutical supplies following proper storage protocols.
• Maintained a clean and organized dispensary and front shop area.
• Assisted customers at the front counter with queries and directed them appropriately.
• Entered prescription data into pharmacy management systems (e.g., Unisolv, RxSolutions).
• Ensured compliance with pharmacy protocols and legal requirements.
• Supported the pharmacist in maintaining patient confidentiality and safety.

• The sale of Schedule 1 medicines or scheduled substances.
• Assist with the compounding, manipulation or preparation of a non-sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist.
• Assist with the unpacking and merchandising of stock and cleaning of dispensary and OTC shelves approved by the responsible pharmacist.
• Any other duties assigned to them by the Dispensary Manager.
• Learn to accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council.
• Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
• Ensure that all medications, are checked for accuracy by a pharmacist and signed by a pharmacist.
• Assist in the control of stock (manage cleanliness and packing organisation of shelves and medicine expiry dates) of Schedule 1 to Schedule 5 medicines or scheduled substances.
• Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
• Assist with call centre scripts and patient service telephone calls.
• Provide information to individuals in order to promote health.
• Assist with scheme authorization of chronic, HIV and AIDS and oncology medication.
• Report on low - / out of stock levels and stock errors to the dispensary manager.
• Receive dispensary stock in accordance with the SOP set out by the company.

• Generate new sales leads and acquire new customers to expand customer base.
• General administrative duties such as scheduling of new business appointments and customer database management.
• Selling of the full supply chain products.
• Establish customer needs and maintain customer relations.
• Preparation and presentation of proposals to management, prospective clients, and existing client base.
• Provide service to both existing and prospective clients.
• Maintain and develop customer information in the database.
• Achieve set individual monthly and annual targets.
• Professional development to ensure prescribed level of product knowledge and market competition.
• Compilation and submission of reports for senior management to review and assess product performance.

• Forge relationships with both existing and prospective clients.
• Generate and close self-sourced leads.
• Maintain and develop customer information in the database.
• Follow up on leads received internally.
• Achieve set individual monthly and annual targets.
• General administrative duties.
• Selling of the full supply chain products.
• Professional development to ensure prescribed level of product knowledge and market competition.
• Weekly and monthly reporting.

• Conduct demonstrations on products.
• General administrative duties.
• Ensure showroom is kept neat and tidy.
• To handle all showroom enquiries, telephonic enquiries, website enquiries, quotations, proposals, cash ups and invoicing.
• Receive and assist walk in customers.
• Assist/relief reception.
• Liaise with suppliers.

• Assist in customer service queries.
• Provide supervision with equipment deliveries.
• Product invoicing, quotations, and daily cash ups.
• Stock management.