Jodey Oslin Katherine Baxter
Consultant
Johannesburg,GP
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
2
2
Languages
Work History
BusinessOnline Consultant
StandardBank
10.2022 - Current
Resolve client queries within pre- defined productivity levels
Provides a consistent high level of support to clients to achieve the monthly SLA’s
Assisted clients with the following:
- Assisted clients in navigating complex industry challenges, offering expert guidance and strategic recommendations.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Assisted clients with activating their Business Online profile
- Guiding clients on how to create beneficiaries
- Audit reports that are offline
- Assisted clients with their enhanced Business Online profile
- Guiding client on how to create payments
- Assisted clients with knowing why a payment never went through successfully
Education
High School Diploma -
High School Vorentoe
Auckland Park, South Africa 04.2001 -
Skills
- Good communication skills
- Ability to achieve targets
- A great understanding of data
- Customer service
- Good listener and able to analyze and advise constructively
- Meeting deadline
- Ability to Multitask
- Ability to handle pressure
- Deadline with client, stakeholders and resolving problems which may arise
- Ensure efficient running of office area at all times
Timeline
BusinessOnline Consultant
StandardBank
10.2022 - Current
High School Diploma -
High School Vorentoe
04.2001 -
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