Jodelle Alicia Bora
Business Unit Lead
Gauteng
Summary
With 12 years of experience in Sales and Client Relations, a Diploma in Somatology – Health and Skincare, an ITEC International Diploma of Cosmetology, and a Degree in CIDESCO International Somatology, I succeeded in my role as Regional Sales for The Workspace and proceeding my career as Business Unit Lead at NuAngle Medical in 2024, building strong relationships and furthering my knowledge in sales analytics. Although I have been in my current role for a few years, my sales career began as a beautician. While in the beauty industry I had the opportunity to work abroad where I gained invaluable communication, interpersonal, listening, problem-solving, and customer relations skills which have proven indispensable in the corporate environment. Experiencing the beauty of travelling the world while enjoying what I do is my greatest professional accomplishment. As someone with a passion and zest for life, I enjoy self-development and am constantly searching for new and exciting avenues to pursue and grow. Teamwork is very important to me and the ultimate quality in delivery that comes from dedication and sincerity. I take personal responsibility in achieving objectives that I have set for myself. The experience gained over the years has set me aside as a fast learner who deals effectively with people. My independence, maturity, honesty, proactive nature, quality of work and professionalism are attributes that have motivated me to accomplish many goals in my personal life as well as in my working career. I am a fast learner and I deal effectively with people; work well with little or no supervision and I believe my strength lies in my patient abilities to understand and make decisions in a rational manner as well as building work relationships with team members and cross functional teams.
Overview
19
19
years of professional experience
2031
2031
years of post-secondary education
Work History
Business Unit Lead– Aesthetics Team
NuAngle Medical
03.2024 - Current
- Plan, direct and coordinate the operations of a business unit
- Develop strategies and plans to meet organizational goals
- Monitor performance of unit and staff
- Analyze and interpret data to inform decision making
- Develop budgets and financial plans
- Translating product strategy into detailed requirements and communicate with Marketing Team
- Scope and prioritize activities based on business and customer impact.
- Assist in the coordination of product launches.
- Administrate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed and pulled through.
- Approval of Artwork/or Design Updates.
- Manage, Facilitate, and communicate a strategy for short-dated stock holding.
- Manage the Product Complaints process within our Quality Management System.
- Prepare and monitor the marketing budget on a quarterly and annual basis.
- Track the marketing and training budget.
- Serve as a single point of contact for all Representative needs.
- Manage and facilitate all workshops/events.
- Assist the National Manager in all aspects of planning, leading, and organizing employee product learning programs and supporting collateral.
Regional Sales Support– The Workspace
The Work Space
03.2022 - 03.2024
- I was promoted to Regional Sales for the company group on the 01.03.2022.
- Received promotion for outstanding sales performance across all regions, surpassing the budgeted amount of 19 million by 17% during the 2021-2022 financial year as well as maintained 100% client retention for the Sandton Sunninghill offices.
- Presently leading sales initiatives and client retention efforts, exceeding the budget and target for my region by 10%.
- Provide support to individual branch managers; and teams
- Determine long- and short-term sales goals
- Mentor and assist Branch managers within our Management System
- Plan and execute training among staff members and management
- Oversee sales and special promotions
- Provide leadership on hiring, training and employee retention
- Resolve customer complaints and service issues
- Plans and reviews compensation strategies
- Recommends product lines by identifying new product opportunities or product, packaging, and service changes, surveying consumer needs and trends, and tracking competitors
- Identifying and acquiring new customers, as well as up-selling to existing customer bases across the region.
- Effectively managing and driving the sales cycle from prospection through to successful closure.
- Compile weekly Sales Budget & Target Report
- Building a sustainable and robust pipeline and ensuring accurate and rigorous forecasting and account planning.
- Developing & implementing sales strategies and plans to meet revenue goals.
- Prepare regular reports and conduct monthly meetings to review performance.
- Analysing market trends and competitors’ activities in the region.
Branch Manager
The Work Space – Sunninghill
01.2017 - 03.2022
- Ensure compliance with company and industry policies and procedures.
- Increase the overall productivity of the branch by implementing relevant employee training, budgeting effectively, eliminating inefficiencies and capturing growth opportunities.
- Maintain fruitful relationships with current customers and establish good relationships with new ones.
- Develop and oversee sales and marketing strategies. Marketing reports – weekly + monthly reports (marketing, client demographic information), client info reports sent on weekly basis etc.
- Manage daily operations, especially customer service and finance activities, and make improvements as needed.
- Adhering to high ethical and professional standards
- Evaluating employee performance and providing feedback to Management and coaching as needed
- Recognising employee achievements and encouraging excellence in the work environment
- Conducting meetings regularly with staff to ensure processes are being followed
- Always being to up to date with all current sales goals, promotions, and other relevant information
- Assessing market conditions and identifying opportunities
- Ensuring all branch is compliant with all health and safety regulations
- Responsible for accurate month end provisioning of expenses/schemes, periodic account closing and Monthly report by due date
- To support the reconciliation process of other control accounts in conjunction with finance team
- Responsible for follow-up and closure of outstanding issues in the reconciliations
- Monthly Billing
- Allocation of payments daily
- Monthly reports (TMS, printing and copier reports, usage of all services and facilities reports - other)
- Keeping systems updated and 100% correct
- Reason for leaving: Self-Growth
Business development Manager
FabOlistic Creations
11.2014 - 04.2017
- Submit weekly progress reports and ensure data is accurate.
- Forecast sales targets and ensure they are met by the team.
- Track and record activity on accounts and help to close deals to meet these targets.
- Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
- Ensure all team members represent the company in the best light.
- Present business development training and mentoring to business developers and other internal staff.
- Research and develop a thorough understanding of the company’s people and capabilities.
- Understand the company’s goal and purpose so that will continual to enhance the company’s performance
- Prospect for potential new clients and turn this into increased business.
- Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
- Meet potential clients by growing, maintaining, and leveraging your network.
- Identify potential clients, and the decision makers within the client organization.
- Research and build relationships with new clients.
- Set up meetings between client decision makers and company’s practice leaders/Principals.
- Plan approaches and pitches.
- Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
- Participate in pricing the solution/service.
- Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
- Reason for leaving: I received The Workspace opportunity, an offer I could not turn down, I had to move, although I really enjoyed working for the company.
Administrative Assistant
CNBC Africa
02.2013 - 10.2014
- Handling office tasks, such as filing, generating day to day reports, setting up for meetings, and reordering supplies.
- Providing real-time scheduling support by booking appointments and preventing conflicts.
- Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations.
- Screening phone calls and routing callers to the appropriate party.
- Reason for leaving: Management decided to cut back on staff due to financial issues, hence I was retrenched.
Head Lecturer
Jose house of beauty
01.2012 - 01.2013
- Lectured second year students on Somatology courses on offer ranging from level 1-2
- Obtained a good record of good lesson observation and aimed to achieved outstanding performance
- Attended relevant external events, conferences and workshops
- Completed registration documents and monitored attendance to be kept updated
- Reported on the progress on the individuals and groups and to forward these to the program manager on a monthly basis
- Engaged all learners in the planning and delivery of lessons, ensuring that differentiation techniques are employed in all lessons
- Ensured all relevant paperwork and audit files are recorded and maintained all times
- Reason for leaving: The opportunity at CNBC Africa was presented to me and I saw it as an opportunity to grow.
Senior beauty therapist and acting assistant Manager
Steiner Cruise Liners - Miami
01.2011 - 10.2011
- Specialised in facial electrolysis treatment to reduce anti-aging
- Managed and implemented promotion plans to build brand awareness
- Presented seminars to cruise liner guest around the product awareness to build clientele
- Ensured all relevant paperwork on stock rotation was maintained and communicated details to Miami headoffice
- Managed Spa employees to adhered to the ships regulations and processes
- Communicated all internal information via emails and newsletters to staff and clients
- Reason for leaving: Went on a 9 month contract and decided not to extend it due to Mom’s health issues back in SA.
Administrator, Receptionist and bookkeeper
Ninety North Guest house and Brandline
02.2008 - 01.2009
- Involved in working on Pastel accounting system to invoice and monitor stock rotation
- Communicated all information via emails and newsletters to clients
- Administered the general office duties ie answering the phone and liaising with clients
- Reason for leaving: These positions assisted in earning an income while on a gap year.
Promoter – part time during school holidays and weekends
The Creative council
01.2006 - 04.2007
- Instore promotions influencing the shoppers to taste and feel the product for FMCG clients influencing purchase behaviour
- Reason for leaving: Part time.
Education
Bachelor of Commerce - Business Management
Unisa
11.2026
National & International Diploma - Somatology
Madge Wallace
Parktown North 01.2009 - 01.2010
Matric -
Wendywood High
Woodwood 01.2003 - 01.2007
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Health and skincare
- Make-up artist
- Administration
- Lecturing and presentation
- Expense tracking
- Data confidentiality
- Sales management
- Staff training
- Office administration
- Office coordination
- Problem-solving abilities
- Excellent communication
- Data management
- Sales and Marketing
- Client liaison
- Space Manager
- PABX
- Ability to multitask
- Strong organizational skills
- Excellent customer service
- Creative problem-solving skills
- Sales planning
- SAGE
Motivation
After completing my Diploma, I went to work for Steiner Cruise liners. It was a growing experience and taught me a lot about myself as an individual. I came back with knowledge that will always enhance my personal abilities. Working on a ship has been a challenging experience that is unforgettable. After my journey, I became Head Lecturer and managed the lecturing and administration at Jose’s House of Beauty. I loved every minute of it, the thrill and excitement that comes from teaching, however I thought this was not a sustainable challenge to grow me further. I joined CNBC Africa and Forbes as an Administrator and met many professional clients. This has influenced my decision to broaden my horizons. The Workspace welcomed me to their team in April 2017, this has been an amazing journey for myself growth, experience and exposure. I began prospering as a Branch Manager ensuring I have always maintained high occupancy, revenue and securing current client retention. I was offered the position of Regional Sales for the group in March 2022, I have found what I love most and am eager to continue growing and learning in my field. I offer the expertise and loyalty that your organization requires. My positive attitude and excellent customer service skills have earned me recognition and support from executive leadership. With 12 years of experience in Sales and Client Relations, a Diploma in Somatology – Health and Skincare, an ITEC International Diploma of Cosmetology, and a Degree in CIDESCO International Somatology, I succeeded in my role as Regional Sales for The Workspace and proceeding my career as Business Unit Lead at NuAngle Medical in 2024, building strong relationships and furthering my knowledge in sales analytics. Although I have been in my current role for a few years, my sales career began as a beautician. While in the beauty industry I had the opportunity to work abroad where I gained invaluable communication, interpersonal, listening, problem-solving, and customer relations skills which have proven indispensable in the corporate environment. Experiencing the beauty of travelling the world while enjoying what I do is my greatest professional accomplishment. As someone with a passion and zest for life, I enjoy self-development and am constantly searching for new and exciting avenues to pursue and grow. Teamwork is very important to me and the ultimate quality in delivery that comes from dedication and sincerity. I take personal responsibility in achieving objectives that I have set for myself. The experience gained over the years has set me aside as a fast learner who deals effectively with people. My independence, maturity, honesty, proactive nature, quality of work and professionalism are attributes that have motivated me to accomplish many goals in my personal life as well as in my working career. I am a fast learner and I deal effectively with people; work well with little or no supervision and I believe my strength lies in my patient abilities to understand and make decisions in a rational manner as well as building work relationships with team members and cross functional teams.
Sa Id
9002220112087
Personal Information
- Ethnicity: Indian
- Citizenship: South African
- Gender: Female
- Driving License: Code 08
- Marital Status: Married
References
- NuAngle Medical
Christi-Jay Engelbrecht 0609893888
- The Workspace
Beyers Muller - CEO 0829051293
- FabOlistic Creations
Charmaine Moodley - CEO/Founder 0823302596
- CNBC Africa
Bronwyn Nielson - Production Director 0832966919
- Jose house of beauty
Jose - Owner 0828806245
- Steiner Cruise Liner
Rosanna Bryan - Main line Manager salon@hollandamerica.com
- Ninety Nine Guest house /Brandline
Linda 0825504614
Timeline
Business Unit Lead– Aesthetics Team
NuAngle Medical
03.2024 - Current
Regional Sales Support– The Workspace
The Work Space
03.2022 - 03.2024
Branch Manager
The Work Space – Sunninghill
01.2017 - 03.2022
Business development Manager
FabOlistic Creations
11.2014 - 04.2017
Administrative Assistant
CNBC Africa
02.2013 - 10.2014
Head Lecturer
Jose house of beauty
01.2012 - 01.2013
Senior beauty therapist and acting assistant Manager
Steiner Cruise Liners - Miami
01.2011 - 10.2011
National & International Diploma - Somatology
Madge Wallace
01.2009 - 01.2010
Administrator, Receptionist and bookkeeper
Ninety North Guest house and Brandline
02.2008 - 01.2009
Promoter – part time during school holidays and weekends
The Creative council
01.2006 - 04.2007
Matric -
Wendywood High
01.2003 - 01.2007
Bachelor of Commerce - Business Management
Unisa
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