Proficient use of MS Office, including MS Word, MS Excel and MS PowerPoint
Jocelyn Vethernayagie Iyman
Final Year BCom Law Student
Summary
Ambitious final year student driven to provide exceptional administrative support. Wanting to gain experience in the legal felid whilst completing an LLB degree.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
2
2
Languages
Work History
Promoter (Part-time)
LESADEX Medical and Surgical Supplies
Durban
08.2022 - Current
- Learned about competitors' products and consumers' interests to answer questions and provide more complete information.
- Visited stores and community organizations to demonstrate products or services and answer questions from potential customers.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Identified potential marketing opportunities to increase brand awareness.
Virtual Administrative Assistant
OsteoVision
London
04.2021 - Current
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Completed business correspondence, transcription and data entry.
- Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
- Maintained supervisor's calendar and set up reminders for meetings and appointments.
- Set up virtual Zoom meetings, invited guests and disseminated agendas.
- Conferred with customers by telephone, chat or email to provide information.
- Answered and screened calls to provide information, schedule appointments and take detailed messages.
- Managed CRM input, exports and clean up.
- Analyzed and compiled data to prepare comprehensive reports for management.
- Researched topics and events to support supervisor's work agenda and projects.
- Uploaded files for team use on Google Suite and SharePoint.
- Kept extensive contact list updated with new contacts and changes to existing contacts.
- Wrote blogs for company website and posted updates to social media.
Restaurant Supervisor
Bean @ 21
Centurion
02.2017 - 11.2019
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Rapidly identified and diplomatically addressed customer complaints to achieve high levels of satisfaction and loyalty.
- Coordinated promotion of special menu items, motivating wait staff to increase sale of new specials and bundles.
- Organized implementation of new banners, displays and menus.
- Conducted daily stock takes, and updated inventory orders for suppliers.
Education
Bachelor of Commerce - Law
University of South Africa
Durban, South Africa 02.2021 - Current
Bachelor of Commerce - Law
Varsity College
Pretoria, South Africa 02.2017 - 11.2019
Higher Certificate In Business Practice Principles - Business Administration And Management
Varsity College
Pretoria, South Africa 02.2016 - 11.2016
National Senior Certificate -
Penryn College
Nelspruit, South Africa 01.2011 - 11.2015
Skills
Social media knowledge
Software
Social Media Skills
Revamped and managed the OsteoVision LinkedIn, Facebook and Instagram accounts. Managing these platforms has provided a solid understanding of the Meta Bossiness Suite Platform. Researched and wrote blogs for the company website regarding matters within the osteopathy practice.
Achievements/ Roles of Responsibilities/Cultural Activities
2011: Represented school at the Regional African Round Square Student Conference in Namibia.
2012: Represented school at the International Round Square Student Conference in RSA.
2013: Represented school at the International Round Square Student Conference in USA.
2014: Awarded second place at the Regional Model United Nations (debating).
Received Bronze Award for the 2014 annual De Beers English olympaid.
2015: Awarded full colours for cultural activities in drama
Received Bronze Award for the 2015 annual De Beers English olympaid.
2016 - 2017: Sectary for the Varsity College Student Body Liaison Committee.
References
Ms Rebecca Reddy, Director/Clinical Lead: OsteoVision. email: info@osteovision.life cell:+447956606844
Mr Keith Marimuthu, Managing Memeber: LESADEX Medical and Surgical Supplies. email: info@lesadex.co.za cell: +27319201068
Timeline
Promoter (Part-time)
LESADEX Medical and Surgical Supplies
08.2022 - Current
Virtual Administrative Assistant
OsteoVision
04.2021 - Current
Bachelor of Commerce - Law
University of South Africa
02.2021 - Current
Restaurant Supervisor
Bean @ 21
02.2017 - 11.2019
Bachelor of Commerce - Law
Varsity College
02.2017 - 11.2019
Higher Certificate In Business Practice Principles - Business Administration And Management
Varsity College
02.2016 - 11.2016
National Senior Certificate -
Penryn College
01.2011 - 11.2015
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