OUT DOORS
JOCELYN ARRIES
SECRETARY
Worcester,WC
Summary
Detail-oriented Legal Secretary with expertise in document management, case file organization, and efficient scheduling. Committed to maintaining confidentiality and ensuring compliance with regulations.
Overview
20
20
years of professional experience
Work History
Secretary
WORCESTER
04.2016 - Current
- Managed case files and legal documents with precision and attention to detail.
- Coordinated scheduling for attorneys, optimizing daily calendars for efficiency.
- Drafted legal correspondence and documents, ensuring compliance with regulations.
- Assisted in trial preparation by organizing exhibits and evidence materials.
- Trained new staff on office procedures and software applications effectively.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
- Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Organized files for court proceedings.
- Answered and directed calls using multi-line switchboard.
- Received and placed telephone calls to clients and prospective clients.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Screened telephone calls and forwarded to appropriate departments.
- Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
- Maintained accurate billing records, supporting financial tracking for cases.
- Bookkeeper posting and received trust payments
- Managed office communications and correspondence, ensuring timely responses and professional representation.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Filing Clerk
Worcester,
WORCESTER
09.2006 - 04.2015
- Organized and maintained filing systems for efficient document retrieval and management.
- Processed incoming documents, ensuring accurate categorization and timely distribution to relevant departments.
- Assisted in training new staff on filing procedures and best practices for document handling.
- Conducted regular audits of filing systems to ensure compliance with organizational standards and policies.
- Coordinated with other departments to streamline information sharing and reduce processing times.
- Mentored junior clerks, fostering skills in effective organization and meticulous attention to detail.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
- Optimized storage space utilization by regularly purging outdated files according to company guidelines and legal requirements.
- Located and retrieved requested documents in accordance with established policies.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Created and printed labels for well-organized filing.
- Processed payments, issued receipts and updates invoices to assist with financial recordkeeping.
Education
High School Diploma -
ESSELENPARK SECONDARY
WORCESTER 04.2001 -
Skills
Court filing
Document formatting
Efficient multi-tasker
Appointment setting
File organization
Document filing
Phone etiquette
Interests
Timeline
Secretary
WORCESTER
04.2016 - Current
Filing Clerk
Worcester,
09.2006 - 04.2015
High School Diploma -
ESSELENPARK SECONDARY
04.2001 -
SPORTS , OUTDOORS
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