Summary
Overview
Work History
Education
Skills
Affiliations
SACNASP
Timeline
Generic
Joanne Karzis

Joanne Karzis

Dr, Professional Natural Scientists
Pretoria

Summary

Diligent Quality Manager with over ten years of experience making sure products and services meet internal and external standards. Skilled in market research, project management and statistical analysis. Organized and analytical with excellent written and verbal communication skills. Quality manager with 12 years of documented quality control success. Develops specific and measurable goals, improvements and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence. Dedicated Control technician with a 18-year track record of providing outstanding quality standards that are followed in the development, delivery and execution of products and services. Experience leading cross-functional teams of up to 6 members. Quality Management professional with successful career delivering efficiency and standardization, and maintaining all ISO and QS 9000 and Six Sigma Quality Systems. Drives smooth operation of production and manufacturing lines, coordinate efforts of employees and facilitate communication between management and production departments. Apply creativity in improving manufacturing process to achieve higher productivity and quality of finished goods. Experience in reviewing and interpreting regulatory and programmatic guidance, implementation of corporate compliance, risk management and corrective action programs. Quality control professional experienced in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement. Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation and documentation. Thorough Quality Assurance Manager creates successful quality assurance strategies and processes. Accomplished at identifying deficiencies and initiating solutions to problems. Experienced performing both process and outbound inspections. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Control technician and research associate with over 18 years of experience in dairy science, animal science, microbiology, ruminant and antimicrobial resistance. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic Quality manager and research associate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of dairy science, microbiology, antibiotic resistance, animal science, veterinary science, ruminants and training in quality management systems and accreditation. Motivated to learn, grow and excel in pharmaceutical, scientific, biological, animal science, research and development and dairy industry.

Overview

25
25
years of professional experience
31
31
years of post-secondary education

Work History

Quality Manager

University of Pretoria
Pretoria
01.2016 - Current
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
  • Developed and deployed production control plans and created work instructions and procedures.
  • Devised specifications for processes.
  • Improved quality processes for increased efficiency and effectiveness.
  • Orchestrated and led team in executing gauge repeatability and reproducibility studies cataloging all major somatic cell counting and antibiotic susceptibility testing devices on floor.
  • Managed and archived quality documentation and participated in internal and external quality audits.
  • Calibrated instruments and scales in production area and quality lab.
  • Evaluated quality problems and performed assessments to identify and resolve issues.
  • Increased customer satisfaction through adherence to quality standards and customer requirements.
  • Mentored and encouraged employees to strive for excellence while fostering professional growth.
  • Provided observations, took measurements and performed tests at various stages according to quality control plan.
  • Wrote and implemented new rework procedures to standardize processes and streamline workflow.
  • Equipped and organized facility to comply with company strategy for online and offline quality controls.
  • Collaborated with contract representatives and oversaw quality control implementations and reporting.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.

Research Associate

University of Pretoria
Pretoria
07.2010 - Current
  • Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
  • Collaborated with leadership team to identify relevant questions and determine best methods of collection.
  • Streamlined research processes to meet tight deadlines for multiple projects.
  • Distilled large amounts of information and produced reports, spreadsheets and documents outlining key details.
  • Completed exhaustive research into antimicrobial resistance, microbiology, phylogenetics, dairy science, animal science and udder health using databases, physical records and digital resources.
  • Supported design and implementation of survey instruments such as telephone questionnaires to obtain study information.
  • Developed macros, special formulas and other actions to produce reliable and consistent statistical reviews.
  • Produced actionable information that improved udder health management and antimicrobial resistance management and identification of novel strain of bacterial.
  • Conducted antimicrobial resistance surveillance and microbiological trends in udder health analyses on regular bais.
  • Helped team meet regulatory requirements by coordinating documentation and filings.
  • Set up equipment, organized inventory and maintained facilities.
  • Evaluated potential subject participants to assess suitability for planned studies.
  • Sorted data into well-organized formats and transformed into figures.
  • Requested or acquired equipment or supplies necessary for projects.
  • Wrote research papers, reports and summaries regarding antimicrobial resistance, antibiotic residues, microbiology, phylogenetics, biofilms, ruminants, udder health, animal science and dairy science.
  • Performed research into study topics to increase knowledge and to provide valuable contributions.
  • Identified sources of funding to prepare research proposals and submit funding applications.
  • Determined areas of research to increase knowledge in particular field.
  • Interpreted data analysis results to draw inferences and conclusions.
  • Generated data models and performed analysis to produce reports outlining results.
  • Gathered and organized information for research purposes.
  • Analyzed and interpreted patterns and trends.
  • Maintained and protected electronic databases.

Standards Writer

South African Bureau of Standards
Pretoria
06.2008 - 06.2010
  • Led projects and analyzed data to identify opportunities for improvement.
  • Worked with government departments, industry and academics to understand needs and provide excellent service.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information and provided solutions to problems.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Developed team communications and information for meetings.
  • Resolved problems, improved operations and provided exceptional service.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Wrote national standards and contributed to policies and regulatory guidelines through participation in expert technical committees nationally and internationally.
  • Contributed to international standards (ISO), through participation in technical expert ISO committees internationally, Geneva, Switzerland.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Worked with customers to understand needs and provide excellent service.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.


Controls Technician

University of Pretoria
Pretoria
03.2003 - 05.2008
  • Skilled in troubleshooting control system malfunctions and creating plans for repair.
  • Maintained accurate spreadsheets and records of system operations.
  • Tested and calibrated pipettes, digital thermometers, data loggers, master thermometer, balance, water baths and cooling devices following use of diagnostic tools.
  • Developed and implemented programs for preventive maintenance in control devices and somatic cell counting systems equipment through validation.
  • Created and updated clientele list with billing information, site location and invoice status.
  • Wrote protocols, qualification documents, test plans and test reports for quality assurance purposes.
  • Initiated project management knowledge study and subsequently standardized project management practices.
  • Evaluated project scope to estimate costs and set timelines for project delivery.
  • Implemented and approved design control procedures for electrical development in accordance with regulatory guidelines.
  • Coordinated with vendors to identify and procure appropriate equipment necessary for project completion.
  • Improved methods for measurement, documentation and work flow management.
  • Conducted projects and performance presentations to clients and company executives.
  • Verified site locations followed safety policies and minimized risk of worker injury.
  • Completed critical repairs and maintenance of electrical systems and program software.
  • Installed and adjusted electronic locks, camera systems and card readers for reliable protection of sensitive information.
  • Coordinated with multiple staff departments to negotiate and facilitate assigned commitments.
  • Demonstrated boundless knowledge of digital control concepts not limited to quality management and antimicrobial resistance guidelines.
  • Monitored installation and operations to consistently meet rigorous customer requirements.

Education

Ph.D. - Veterinary Science, Antimicrobial Resistance

University of Pretoria
Pretoria, South Africa
02.2016 - 04.2020

Master of Science - Veterinary Science

University of Pretoria
Pretoria, South Africa
01.2003 - 04.2005

Bachelor of Science - Biological And Physical Sciences

Rand Afrikaans University
Johannesburg, South Africa
01.1999 - 04.2022

Bachelors, Honors Degree in Zoology - Zoology

Rand Afrikaans University
Johannesburg, South Africa
01.2002 - 04.2003

Skills

    Operational improvements

undefined

Affiliations

American Dairy Science association.



SACNASP

South African Council for Natural Scientific professions (SACNASP):

Registered Professional natural scientist since 2017.


Timeline

Ph.D. - Veterinary Science, Antimicrobial Resistance

University of Pretoria
02.2016 - 04.2020

Quality Manager

University of Pretoria
01.2016 - Current

Research Associate

University of Pretoria
07.2010 - Current

Standards Writer

South African Bureau of Standards
06.2008 - 06.2010

Controls Technician

University of Pretoria
03.2003 - 05.2008

Master of Science - Veterinary Science

University of Pretoria
01.2003 - 04.2005

Bachelors, Honors Degree in Zoology - Zoology

Rand Afrikaans University
01.2002 - 04.2003

Bachelor of Science - Biological And Physical Sciences

Rand Afrikaans University
01.1999 - 04.2022
Joanne KarzisDr, Professional Natural Scientists