MIC OFFICE
JO-RIKA HENDRIKSZ
ONLINE WORK
Tzaneen,Limpopo
Summary
Dynamic professional with a proven track record at LYDAI HOPKINS, adept in business administration and problem-solving abilities. Excelled in enhancing operational efficiency and customer satisfaction through effective calendar management and exceptional verbal communication. Achieved significant improvements in client service delivery by leveraging tech-savvy skills and a keen focus on performance improvement.
Overview
12
12
years of professional experience
1
1
Language
1
1
Certificate
Work History
Receptionist Assistant
LYDAI HOPKINS
01.2024 - 09.2025
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Managed multiple tasks and met time-sensitive deadlines.
- Resolved customer problems and complaints.
- Greeted numerous visitors, vendors and interview candidates.
- Answered central telephone system and directed calls accordingly.
Office Assistant
Pieter Brink
04.2024 - 10.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Chef Supervisor
Bosman Kruger
08.2022 - 03.2024
- Reviewed vendor contracts to negotiate better pricing on ingredients, lowering operational costs while maintaining quality standards.
- Participated in community outreach efforts such as cooking demonstrations or charity events to increase brand visibility and goodwill.
- Built relationships with local farmers markets to source fresh produce directly from growers at advantageous prices.
- Streamlined food preparation processes for faster service times and better quality control.
- Implemented cross-training programs for employees, increasing versatility within the team and allowing for smoother shift rotations.
- Enhanced kitchen efficiency by implementing effective inventory management systems and reducing food waste.
- Fostered a positive work environment, promoting teamwork among kitchen staff members for improved productivity.
- Oversaw catering events from planning to execution, ensuring client satisfaction and repeat business opportunities.
- Developed creative and innovative menu items, resulting in increased sales and positive customer feedback.
- Maintained a clean and sanitary kitchen environment, ensuring compliance with health codes and regulations.
- Ensured consistent presentation of dishes by establishing plating standards and providing training to kitchen staff members.
Stock Control Manager
SHARIQ
02.2019 - 09.2021
- Conducted staff training sessions on proper inventory handling procedures, resulting in improved accuracy and reduced errors.
- Created detailed reports on inventory metrics for senior management review, enabling informed decision-making regarding inventory strategy adjustments.
- Spearheaded efforts to reduce obsolete inventory through targeted sales promotions, product bundling, or donations, maximizing financial returns while minimizing waste.
- Managed relationships with suppliers, negotiating contracts for favorable pricing and delivery terms.
Kitchen Manager
Rayen Anderson
01.2017 - 02.2019
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
Unick Hair and Beauty Salon (own Business)
Charline De Bruin, Jo-rika Hendriksz
01.2014 - 11.2016
- Developed successful partnerships with local businesses to cross-promote services, increasing brand visibility in the community.
- Implemented inventory management systems to minimize product waste and optimize stock levels.
- Implemented comprehensive safety protocols in compliance with state regulations, ensuring a safe and healthy environment for both clients and staff.
- Facilitated ongoing staff training on new beauty techniques, ensuring a knowledgeable team capable of delivering top-notch services.
Education
High School Diploma -
HIGH SCHOOL POLOKEANE (PRIVATE)
Polokwane, South Africa 04.2001 -
Skills
Calendar Management
Mail Routing
Business Correspondence Writing
Appointment Scheduling
Filing System Management
Correspondence Writing
Typing Speed
Mail Management
Data Entry
Scheduling appointments
Data inputting
Verbal and written communication
Mail handling
Documentation And Reporting
Business Administration
Performance Improvement
Database Administration
Tech-Savvy
Problem-solving abilities
READING WRITING
I LOVE READING A GOOD BOOK.! I DON'T READ A BOOK UNLESS IT'S A TRUE STORY'
I LIKE WRITHING MY OWN STORYS.
WRITHING A STORY BOOK FOR MY SON AND READ IT TO HIM AND OTHER CHILDREN
IT MAKES ME HAPPY TO SEE THE SMILE ON CHILDREN'S FACES WHEN READING A BOOK THAT I WRITH
IT'S MY OWN PRIVATE HOBBY TO WRITH STORY'S TO CHILDREN
Work Preference
Work Type
Full TimeLocation Preference
RemoteImportant To Me
Work-life balanceWork from home optionQuote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Languages
English
Afrikaans
Beginner (A1)
Certification
DON'T HAVE ONE
Interests
READING
WRIGHT KIDS STORY'S
DANCING
Timeline
Office Assistant
Pieter Brink
04.2024 - 10.2024
Receptionist Assistant
LYDAI HOPKINS
01.2024 - 09.2025
Chef Supervisor
Bosman Kruger
08.2022 - 03.2024
Stock Control Manager
SHARIQ
02.2019 - 09.2021
Kitchen Manager
Rayen Anderson
01.2017 - 02.2019
Unick Hair and Beauty Salon (own Business)
Charline De Bruin, Jo-rika Hendriksz
01.2014 - 11.2016
High School Diploma -
HIGH SCHOOL POLOKEANE (PRIVATE)
04.2001 -