Jo-Anne Samuels
Senior Customs Entry Clerk
Cape Town
Summary
With a strong work ethic instilled by my single mother, I began my career at 16 while in high school. After working at a hairdressing salon and studying the craft until 21, I transitioned into a successful shipping career upon becoming a parent. With almost 23 years at Megafreight Services Pty Ltd., my loyalty, obedience, and dedication shine through in my commitment to delivering exceptional customer service. Known for my negotiation skills and resourcefulness, I always go above and beyond to ensure customer satisfaction. Driven by my passion for people and unwavering determination to excel in every task.
Overview
29
29
years of professional experience
Work History
Senior Entry Clerk
Megafreight Services Pty Ltd
Cape Town
09.2002 - Current
- My duties are identical to my previous role with the exception of operational duties.
Import Supervisor
Megafreight Services Pty Ltd
09.2016 - 03.2023
- My duties included:
- Supervising the Import Customs and Clearing departments
- Checking Customs declarations before submission to SARS
- Calculating duties and taxes
- Capturing SARS documents for payments
- Writing motivational letters to SARS for decreasing penalties or deposits
- Writing letters to SARS when we are not in agreement with their outcomes
- Liaising with clients and explaining to them about their options
- Applying for ITAC permits
- Making bookings with SARS for examinations
- Balancing Our Statement of Accounts with SARS
- Applying for Refunds with SARS on behalf of our clients
- Checking Export declarations before submissions
- Tariffing (Not one of my strong suites)
- Completing a bond register for bonded shipments
- Assisting the Controllers with difficult situations
- Speaking to the Shipping lines in order to assist with urgency
- Liaising with State Vet, Port Health and Plant Inspection
- Assisting juniors with their difficulties
- Client liaising
Customs Entry Clerk
Megafreight Services Pty Ltd
Cape Town
09.2011 - Current
- 2011 - 2016.: Imports Customs Clerk, Megafreight Services Pty Ltd.
- My duties included:
- Framing Import Customs declarations
- Booking Examinations with SARS
- Applying for Refunds
- Liquidation of Provisional Payments
- Tariffing (Not one of my strong suites, however have been becoming stronger)
- Writing motivational letters to SARS
- Liaising with Clients
- Keeping records of Refunds and Provisional payments
- Assisting where needed
Forwarding Controller
Megafreight Services Pty Ltd
10.2010 - 03.2011
- 2010 - 2011: Forwarding Controller Megafreight Services Pty Ltd, Durban
- My duties included:
- Booking shipments directly with Suppliers through our Agents at Port of load
- Liaising with our Agents
- Liaising with our Clients
- Controlling the shipments from the Supplier to destination
- Status reports
- Tracking shipments daily in case of any changes
- Arranging transport for the goods being imported
- Paying Shipping Lines and Co loaders for landing fees
- Checking if shipments requires Telex releases
Senior Controller
Megafreight Services Pty Ltd
09.2006 - 09.2010
- 2006 - 2010: Senior Controller Megafreight Services Pty Ltd, Cape Town
- My duties included:
- Liaising with our Clients
- Status reports
- Tracking shipments daily in case of any changes
- Arranging transport for the goods being imported
- Paying Shipping Lines and Co loaders for landing fees
- Checking if shipments requires Telex releases
- Arranging COD (Change of destinations)
- Capturing payments
- Registering shipments
- Submitting files to be framed by Customs Department
Junior Controller
Megafreight Services Pty Ltd
09.2004 - 07.2005
- 2004 - 2005: Junior Controller Megafreight Services Pty Ltd, Cape Town
- My duties included:
- Assisting the Senior Controller
- Capturing payments
- Tracking shipments
- Checking for telex releases
- Making bookings with the Depots for storage
- Registering shipments
- Submitting files to be framed by Customs Department
- Liaising with Clients
Invoicing Clerk
Megafreight Services Pty Ltd
09.2002 - 07.2004
- Sep 2002 - 2004: Invoicing Clerk Megafreight Services Pty Ltd, Cape Town
- My duties included:
- Capturing all payments made by the Imports and Forwarding departments
- Doing disbursement sheets in order to be checked before invoicing can be done
- Manually checking if all documents in file relate to the shipment being invoiced
- Manually calculating if all payments has been captured
- Keeping records of marine insurance
Hairdressing Apprentice
Salon Unique
09.1996 - 09.2001
- My duties included:
- Keeping the salon neat and tidy
- Chemical treatments
- Coloring & Highlights
- Washing and Massaging
- Styling
- Cutting
- Client liaison
Education
FIATA Higher Diploma , NQF Level 7 - Shipping
GMLS
Johannesburg 04.2001 -
FIATA Diploma NQF Level 6 - Shipping
GMLS
Johannesburg 04.2001 -
Incoterms 2020Rules - Shipping
School of Shipping
Cape Town 07.2023 - 07.2023
Customs - Shipping
GMLS
Johannesburg 05.2014 - 05.2014
Customs - Shipping
Skills Development Specialists CC
Cape Town 01.2012 - 03.2012
Customs -
Skills Development Specialists CC
Cape Town 08.2011 - 10.2011
Grade 12 - undefined
Alexander Sinton High School
01.1992 - 12.1998
Skills
- Client engagement
- Effective written communication
- Supportive team participant
- Team leadership
- Effective communication skills
- Dedication to organizational goals
- Transparent and truthful interactions
- Detail-oriented
References
Gavin, Abrahams, gavin@megafreight.co.za, 0741634204
Nicky Abrahamse, nicky@megafreight.co.za, 0837873813
Interests
Swimming, walking, conversation, animals, socialising and people in general
Timeline
Incoterms 2020Rules - Shipping
School of Shipping
07.2023 - 07.2023
Import Supervisor
Megafreight Services Pty Ltd
09.2016 - 03.2023
Customs - Shipping
GMLS
05.2014 - 05.2014
Customs - Shipping
Skills Development Specialists CC
01.2012 - 03.2012
Customs Entry Clerk
Megafreight Services Pty Ltd
09.2011 - Current
Customs -
Skills Development Specialists CC
08.2011 - 10.2011
Forwarding Controller
Megafreight Services Pty Ltd
10.2010 - 03.2011
Senior Controller
Megafreight Services Pty Ltd
09.2006 - 09.2010
Junior Controller
Megafreight Services Pty Ltd
09.2004 - 07.2005
Senior Entry Clerk
Megafreight Services Pty Ltd
09.2002 - Current
Invoicing Clerk
Megafreight Services Pty Ltd
09.2002 - 07.2004
FIATA Higher Diploma , NQF Level 7 - Shipping
GMLS
04.2001 -
FIATA Diploma NQF Level 6 - Shipping
GMLS
04.2001 -
Hairdressing Apprentice
Salon Unique
09.1996 - 09.2001
Grade 12 - undefined
Alexander Sinton High School
01.1992 - 12.1998
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