Summary
Overview
Work History
Education
Skills
Achievements - work related
Personal synopsis
Software
Timeline
Generic

Johannes Lodewyk Van Deventer

Sales Consultant
Pretoria

Summary

Reliable and upbeat Sales Consultant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Well versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

1
1
year of professional experience
9
9
years of post-secondary education
2
2
Languages

Work History

Sales Consultant

EUREKA
03.2023 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Contributed to positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Maximized customer retention by resolving issues quickly.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Lead Generator

Platinum Life
4 2022 - 03.2023
  • Cold calling on various potential clients, forwarding leads to Sales Team, achieving targets
  • Met or exceeded monthly sales goals by using dynamic interpersonal and tried and true persuasion skills.
  • Assisted in refining sales pitch based on feedback from prospects, resulting in more persuasive approach when reaching out to potential clients.
  • Utilized sales techniques to build customer interest and close sales.
  • Overcame objections using friendly, persuasive strategies.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Generated leads and established relationships with potential customers through outbound telephone calls.
  • Documented customer interactions and transactions, maintaining accurate records of all dealings.

Education

Bachelor of Commerce - Marketing Management

University of Pretoria
Pretoria, South Africa
01.2020 - 12.2022

No Degree - Business Communications - Short Course

PAMASA
01.2022 - 11.2022

High School Diploma -

Hoër Tegniese Skool Middelburg
Middelburg
01.2015 - 12.2019

Skills

Product and service knowledge

Time Management

Cold-calling

Multilingual capabilities

Sales consultation

Client Service

Teamwork and Collaboration

Honest and Dependable

Strong Communication and Interpersonal Skills

Demonstrations

Achievements - work related

  • Part of a team of 5 people that designed a brand-new marketing strategy for PlayGirl deodorant and lotion. This included understanding their target market's lifestyle and creating a social media marketing communication campaign as well as an experimental in-store sales promotion campaign relevant to the brand.
  • Part of a team of 6 people that created a customer-oriented sales strategy for Italtile. This included the development of an understanding of their desired design trend, analysis of competitors and customers, and using the research to develop an in-store and online sales strategy.
  • Part of a team of 6 people creating awareness in general for Eco-Vet. This included understanding the brand and their market, creating a radio talk show segment, and doing research about their position in the market, their target market, and their competitors to develop a marketing strategy that includes a digital marketing strategy, a shopper marketing strategy, as well as an educational element.

Personal synopsis

I am a  Marketing Management Graduate. I contributed to different subjects such as Business Management, Design thinking, and Business Innovation at the University of Pretoria, which developed my team working skills, written and verbal communication skills, as well as negotiation skills. I am a hard-working dedicated individual currently seeking any opportunities to contribute towards my studies and future career.

Software

Microsoft Word

Microsoft Excel

Microsoft Powerpoint

Canva

Timeline

Sales Consultant

EUREKA
03.2023 - Current

No Degree - Business Communications - Short Course

PAMASA
01.2022 - 11.2022

Bachelor of Commerce - Marketing Management

University of Pretoria
01.2020 - 12.2022

High School Diploma -

Hoër Tegniese Skool Middelburg
01.2015 - 12.2019

Lead Generator

Platinum Life
4 2022 - 03.2023
Johannes Lodewyk Van DeventerSales Consultant