Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
21
21
years of professional experience
Work History
Accounts Manager/Buildsmart Administrator
China State Engineering (SANRAL)
03.2023 - Current
Develop and maintain strong relationships with clients, ensuring customer satisfaction.
Create and implement strategic account plans to drive business growth and meet revenue targets.
Prepare and present detailed financial reports to stakeholders, including budgets and performance metrics.
Collaborate with sales, marketing, and finance teams to align account strategies.
Negotiate contracts and agreements, ensuring profitability and adherence to company policies.
Address and resolve client issues promptly to ensure high service quality.
Conduct market research to identify trends and opportunities.
Monitor account performance against established KPIs, adjusting strategies as necessary.
Mentor junior staff to enhance skills and improve team performance.
Ensure compliance with legal and regulatory requirements.
Managed a diverse portfolio of accounts, demonstrating adaptability across various industries and client needs.
Implemented efficient billing procedures to reduce outstanding receivables and improve cash flow.
Negotiated favorable payment terms with suppliers, reducing costs and improving profit margins.
N4-N6 Financial Management - Financial Accounting, Entrepreneurship and Business Management, Management Communication, Cost and Management Accounting, Computerized Financial Systems
N4-N6 Financial Management - Financial Accounting, Entrepreneurship and Business Management, Management Communication, Cost and Management Accounting, Computerized Financial Systems