Microsoft packages
Jill Ruiters
Admin/Reception
Cape Town,WC
Summary
I am looking for an exciting and dynamic role where I can utilize my skills and experience to drive tangible results. I am passionate about my work and eager to join an organization that fosters a culture of innovation, continuous learning, and personal growth. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
14
14
years of professional experience
2
2
Languages
Work History
Receptionist/Admin
Cedarvest
07.2024 - 12.2024
- Answering the telephone, taking messages and transferring calls.
- Receive and welcome guest and courier services.
- Making sure reception area is neat and tidy.
- Order and keep register of office supplies and stationery up to date.
- Order/shop kitchen supplies, coordinate with office cleaner.
- Order print cartridges when needed.
- Update cell phone cost sheet beginning of the each month.
- Complete and print long service award certificates as directed by HR, beginning of each month.
- Complete asset report 1st of each month for workshop and office.
- Assist HR with weekly casual wages.
- Update stock movement/stock count sheet on a daily basis's as being used and returned.
- Assist with each month end stock take and resolving variances found.
- Receive and dispatch stock.
- Check and complete job cards as received for quotes and invoices.
- Update invoicing and purchase order sheet.
- Assist HR and management with duties assigned.
- Making sure that the standby calendar is up to date and notify each Friday who is on standby for the weekend.
- Manage stock counts and release stock when requested.
- Liaise with supplies and clients.
- Generate quotes and send out quotes as requested on a daily.
Sales Representative
Sader Cellular (MTN)
10.2021 - 06.2023
- Monthly Stock take
- Sales
- Daily Stock take
- Assisting with account payments
- Customer Service
- Receiving inventory
- Assisting walk in customers
- Logging tickets or escalating for further assistance
- Assisting with upgrades and new applications assisting with account queries and high bills
- Invoices
- Credit notes and exchanges
- Assisting clients telephonically and In store
- Assist via email outlook
- Daily admin
- Daily banking on Rotation
Customer Advisor
Capita UK Contact Centre
07.2020 - 09.2021
- Assisting with water bill payments
- Assisting with high bill queries
- Logging tickets or escalating for engineers to go out and assess
- Escalating complaints for further assistance
- Assisting with water meter queries
- Updating client information for move in and move out
Customer Service Representative
MTN
11.2015 - 10.2018
- Monthly Stock take
- Sales
- Daily Stock take
- Assisting with account payments
- Customer Service
- Receiving inventory
- Assisting walk in customers
- Logging tickets or escalating for further assistance
- Assisting with upgrades and new applications assisting with account queries and high bill
- Invoices
- Credit notes and exchanges
- Assisting clients telephonically and in store
- Assist via email outlook
- Daily admin
- Daily banking on Rotation
Administration Clerk
DP Marias TB Hospital
08.2012 - 01.2013
- Handled incoming phone calls and answered questions from callers.
- Compiling folders and assisting between the wards
- Assisting with reception duties as well as making copies and faxing
- Working on clinicom and assisting with all admin duties
- Answered calls each day on multi-line telephone systems, supporting communication needs of staff members.
- Documented all paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
Customer Service Representative
CNA
08.2010 - 02.2012
- Monthly stock take
- Packer
- Customer Service
- Inventory
- Receiving
- Cashier POS
- Banking
Seasonal Receptionist Assistant
Amo Deus
01.2009 - 12.2009
- Generating invoices
- Ordering stationary and supplies
- Calling Clients
- Answering the phone
- Compiling folders
- Assisting with wage payouts
- Meet and greet clients on arrival
- Operating switch board
- Assisting with weekly wages.
Education
Business Management Certificate -
College Of Cape Town
01.2013 - 12.2013
High School Diploma - undefined
Portland High School
01.2006 - 12.2009
Skills
Data entry
Telephone skills
File management
Office management
Planning
Customer & Client Relations
Organization skills
Time management
Verbal and written communication
Office administration
Administrative support
Customer/Client relations
Greeting and seating clients
Mail handling
Typing speed
Correspondence distribution
Front desk operations
Phone etiquette
PC proficient
Office supply inventory control
Attention to detail
Software
Outlook
Timeline
Receptionist/Admin
Cedarvest
07.2024 - 12.2024
Sales Representative
Sader Cellular (MTN)
10.2021 - 06.2023
Customer Advisor
Capita UK Contact Centre
07.2020 - 09.2021
Customer Service Representative
MTN
11.2015 - 10.2018
Business Management Certificate -
College Of Cape Town
01.2013 - 12.2013
Administration Clerk
DP Marias TB Hospital
08.2012 - 01.2013
Customer Service Representative
CNA
08.2010 - 02.2012
Seasonal Receptionist Assistant
Amo Deus
01.2009 - 12.2009
High School Diploma - undefined
Portland High School
01.2006 - 12.2009