Experienced Senior Field Support Engineer and IT Project Manager with a proven track record in technical support, IT asset management, and service delivery. Skilled in troubleshooting, system upgrades, and user onboarding/offboarding processes. Adept at optimizing IT operations and driving continuous service improvement.
Brings 15+ years of hands-on experience in systems administration, incident resolution, and performance management. Known for fostering collaborative environments, empowering users, and aligning technology with business goals.
Virtualization Technologies
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