JHINNEL PILLAY
Programme Manager, Change Management Professional, Project Administration Specialist
Roodepoort
Summary
Dynamic Programme Manager and Change Management Professional with over 9 years of extensive experience in delivering impactful public sector programmes and organizational change initiatives.
Proven track record in leading national and provincial programmes, fostering stakeholder collaboration, and facilitating seamless change adoption while producing insightful executive-level reports that enhance decision-making processes.
Recognized for rapid progression from Data Capturer to Programme Manager, driven by strong leadership, operational excellence, and an unwavering commitment to programme delivery.
Expertise includes programme governance, Monitoring & Evaluation (M&E), project coordination, risk management, training facilitation, and stakeholder engagement within government and educational settings.
Overview
2
2
Languages
11
11
years of professional experience
Work History
Programme Manager
FUEL TRUST
06.2021 - Current
- Lead programme governance, implementation, monitoring, reporting, and stakeholder management activities supporting strategic public sector programmes and national development initiatives.
- Direct programme planning, implementation, governance, monitoring, and reporting activities.
- Managed stakeholder engagement across national, provincial, district, and partner structures to align objectives and enhance communication.
- Developed executive reports, dashboards, and performance reviews to support governance and inform strategic decision-making.
- Monitored programme performance, risks, issues, dependencies, and mitigation actions.
- Facilitated programme workshops, training interventions, and change management activities.
- Coordinated multidisciplinary teams to ensure successful delivery of programme objectives.
- Drove continuous improvement initiatives to strengthen operational efficiency and programme outcomes.
- Successfully led programme implementation and performance monitoring initiatives supporting government service delivery.
- Strengthened collaboration between national and provincial stakeholders, facilitating shared understanding and coordinated efforts on initiatives.
- Enhanced programme accountability through improved reporting processes and performance tracking.
- Supported informed decision-making through strategic dashboards and executive reporting.
Project Coordinator
FUEL TRUST
06.2020 - 06.2021
- Coordinated strategic client engagements and programme delivery activities to meet public sector initiative objectives.
- Facilitated stakeholder engagements and streamlined programme delivery activities to enhance collaboration.
- Managed client relationships and acted as liaison between clients and operational teams.
- Monitored project deliverables and enhanced programme reporting processes for improved transparency.
- Ensured effective communication and issue resolution across stakeholder groups.
- Supported the achievement of programme and client objectives.
Administrator & Change Management Facilitator
FUEL TRUST
04.2017 - 06.2020
- Supported organisational change programmes, stakeholder engagement initiatives, and capacity-building interventions, enhancing readiness across all nine provinces.
- Facilitated programme implementation and change management interventions nationally across all nine provinces of South Africa.
- Coordinated stakeholder engagements and programme implementation activities, fostering collaboration and alignment among key partners.
- Assisted with change communications and adoption activities.
- Supported organisational readiness and change implementation efforts.
- Supported Department of Basic Education and National School Nutrition Programme activities.
- Facilitated programme implementation and change management interventions nationwide, driving successful adaptation across all nine provinces.
Data Capturer & Office Administrator
FUEL TRUST
04.2016 - 04.2017
- Delivered administrative, reporting, and data management support, enhancing functionality of programme teams.
- Maintained programme records and data management systems.
- Produced operational reports and maintained accurate documentation.
- Coordinated meetings and scheduling activities, facilitating effective stakeholder engagement.
- Managed document control processes and office administration functions.
- Supported programme teams through accurate reporting and administrative support.
- Streamlined document management processes, contributing to enhanced administrative efficiency.
Education
Certificate - Coaching in Context
Year Beyond Institute
Johannesburg 04.2001 -
Bachelor of Arts (Humanities) - Psychology & Development Studies
University of Johannesburg
Johannesburg, South Africa01-2016
Skills
Coordinating program and project initiatives
Program development and execution
Resource Planning & Coordination
Organisational Change Management
Stakeholder collaboration
Monitoring & Evaluation (M&E)
Public Sector Programme Support
Experienced with Microsoft 365 applications
Learning Management Systems (LMS)
Digital Document Management Systems
Data Management & Reporting
Results-Oriented
Strong Communicator
Analytical & Detail-Oriented
Adaptable & Resilient
Accomplishments
- Progressed from Data Capturer to Programme Manager within Fuel Trust, demonstrating consistent performance and leadership capability.
- Supported strategic initiatives for the Department of Basic Education and National School Nutrition Programme.
- Facilitated programme implementation and change management activities across all nine provinces.
- Developed executive reporting frameworks, dashboards, and programme performance insights.
- Built and maintained strong relationships with national, provincial, district, and partner stakeholders.
Timeline
Programme Manager
FUEL TRUST
06.2021 - Current
Project Coordinator
FUEL TRUST
06.2020 - 06.2021
Administrator & Change Management Facilitator
FUEL TRUST
04.2017 - 06.2020
Data Capturer & Office Administrator
FUEL TRUST
04.2016 - 04.2017
Certificate - Coaching in Context
Year Beyond Institute
04.2001 -
Bachelor of Arts (Humanities) - Psychology & Development Studies
University of Johannesburg