Summary
Overview
Work History
Education
Skills
Accomplishments
Quote
Additional Information
Software
Timeline
reading, audio books, travel, golf
Generic
Jess Mac

Jess Mac

Online Retail Management
Durban

Summary

Experienced Studio Manager with a strong track record in overseeing online visual production. Proficient in budget management, scheduling, and cross-functional team coordination. Demonstrates robust project management capabilities, consistently delivering projects on time and within budget constraints. Expertly manages large creative teams, coordinating the production of e-commerce imagery for up to 20,000 SKUs annually. Excels in art directing and providing on-set creative direction for over 50 marketing campaigns each year, both on location and in the studio.

Possesses analytical problem-solving skills and excels in team building, leadership, and motivation. Demonstrates excellent customer relations aptitude and the ability to cultivate relationships. Proficient in making independent decisions and exercising sound judgment to positively impact company success. Committed to applying training, monitoring, and morale-boosting techniques to enhance employee engagement and performance.

An innovative and goal-oriented professional dedicated to the fashion and retail industry. A dedicated team player skilled in mediation and conflict resolution. Drives company growth through effective communication and high-volume, high-speed production.

Overview

13
13
years of professional experience
5
5

Awards

1
1

International Award

50
50

Creative Marketing Campaigns a year

Work History

Studio Manager (Style Shoot Head of Department)

MR Price Group
Durban, Kwa-Zulu Natal
01.2022 - Current
  • Over 10 years industry experience
  • Achieved 80% improvement in production speed and productivity within 7 months.
  • Enhanced quality and standards by 70%.
  • Managed studio budgets exceeding 4 million South African Rand.
  • Delivered comprehensive reports on studio operations and direction.
  • Mentored and guided team members for successful task completion.
  • Conducted weekly team meetings to disseminate company updates.
  • Communicated annual plan Key Performance Indicators (KPIs) to set clear expectations and deliverables.
  • Modeled high standards to establish shared understanding of behavior and standards among team members.
  • Implemented streamlined processes and procedures.
  • Developed and updated tracking spreadsheets, including automated versions for process monitoring and reporting.
  • Spearheaded collaborative team projects.
  • Coordinated day-to-day studio activities, including quality control audits, creative brief management, and meeting production targets.
  • Managed and mentored diverse production team, including stylists, makeup artists, photographers, graphic designers, and administrators.
  • Researched creative and technological trends, implementing relevant strategies.
  • Collaborated with stakeholders from marketing, merchandising, IT, and industry clients.
  • Ensured open-door policy for employee input.
  • Recruited, trained, and developed high-performing, customer-focused team.
  • Collaborated on promotional materials development to market studio services.
  • Facilitated communication between clients, staff, and vendors for smooth project processes.
  • Supervised studio staff to ensure timely, accurate, and high-quality task completion.
  • Maintained studio equipment to limit schedule disruptions.
  • Negotiated vendor and supplier contracts for optimal rates.
  • Cultivated positive employee relationships to boost company morale and retention.
  • Planned, created, tested, and deployed system life cycle methodologies.
  • Resolved stakeholder concerns and promoted loyalty through expertise and exceptional customer service.
  • Evaluated employee performance and provided constructive feedback.
  • Set performance goals for employees and provided guidance on reaching milestones.
  • Maintained professionalism when addressing unhappy or angry stakeholders.
  • Recruited, interviewed, hired employees, and implemented mentoring program.
  • Trained personnel in equipment maintenance and key skill development.
  • Established team priorities, maintained schedules, and monitored performance.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Controlled department resources and assets to comply with industry standards and regulations.
  • Developed effective improvement plans aligned with goals and specifications.
  • Recruited, trained, and developed high-performing and customer-focused team from scratch
  • Created policies and procedures for company and delivered company-wide training to employees
  • Kept accurate budgets with all expenses tracked and accounted for
  • Coordinated daily studio operations, including scheduling, staff management and customer service
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Strengthened communication skills through regular interactions with others.

Studio Lead

MR Price Group
Durban, Kwa-Zulu Natal
06.2018 - 01.2022
  • Execute photography for e-commerce websites, including product catalogues, and on-model images according to brand guidelines
  • Supervised team consisting of 8 members, encompassing stylists, makeup artists, model bookers, model agency relationships, photographers, and administrators.
  • Managed team of
  • Set up sets with correct studio lighting, backdrops and props to showcase product
  • Work collaboratively with creative directors, stylists and models to ensure smooth delivery of images
  • Direct model posing, working with men, women, and children
  • Selected top images and managed workflow to re-touching teams
  • Efficiently administer post-production of images, ensuring quality and timely delivery
  • Junior Fashion E-Commerce Studio Photographer
  • Digitally edited photos to enhance appearance.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Photographed high-quality images for various print and digital projects.
  • Utilized natural and artificial lighting to capture desired images and maintain quality.
  • Offered image proofs to help clients choose best photos from shoot.
  • Leveraged camera gear and equipment to express creative vision.
  • Used image processing algorithms to reduce motion blur and enhance color, contrast and light range.
  • Managed team of photographers for special projects.
  • Collaborated with other photographers and videographers to capture special events.
  • Researched new camera equipment and accessories.
  • Generated cost-effective solutions for client's photography needs.
  • Scheduled studio appointments to shoot wide variety of subjects.
  • Managed and organized photo database using consistent naming conventions and key wording for search optimization.
  • Planned and prepared for on-location and studio shoots.
  • Assisted in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Promoted high standards through personal example to help each member understand expected behavior and standards.
  • Managed leave requests and absences and arranged covers to facilitate smooth flow of operations.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.

Lead Photographer

MR Price Group
Durban, Kwa-Zulu Natal
07.2017 - 01.2018
  • Execute photography for e-commerce websites, including product catalogues, and on-model images according to brand guidelines
  • Set up sets with correct studio lighting, backdrops and props to showcase product
  • Work collaboratively with creative director, stylists and models to ensure smooth delivery of images
  • Select best images and conduct re-touching
  • Clients worked with, Froggy Shoes and Apparel, and Eden Life Cosmetics.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
  • Used image processing algorithms to reduce motion blur and enhance color, contrast and light range.
  • Trained new photographers in use of camera equipment and editing software.
  • Managed team of photographers for special projects.
  • Collaborated with other photographers and videographers to capture special events.
  • Utilized various types of camera equipment to capture best possible shots.
  • Generated cost-effective solutions for client's photography needs.

Editorial Photographer

Freelance
Durban / Western Cape / Canada
01.2011 - 01.2017
  • Over 5 years industry training
  • Collaborate with creative team to conceptualize visual narratives and execute brand's vision
  • Scout and select suitable locations, and props to create engaging compositions
  • Work with range of professional photographic equipment
  • Delivering high-quality images on time and, editing according to client's specifications.
  • Photographed high-quality images for various print and digital projects.
  • Digitally edited photos to enhance appearance.
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
  • Planned and prepared for on-location and studio shoots.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Leveraged camera gear and equipment to express creative vision.
  • Scheduled studio appointments to shoot wide variety of subjects.
  • Assisted clients with creative ideas for photography needs

Education

Higher Certificate - Photography, Design, Marketing & Branding

Vega School
Durban, South Africa
01.2011 - 04.2012

High School Diploma -

(IEB). Thomas More College
Durban, South Africa
01.2006 - 12.2010

Skills

Adobe Suite: Photoshop, InDesign, and Lightroomundefined

Accomplishments

  • Achieved a turnaround of 19 000 Skus a year across kids, baby, mens junior and models and ladies junior and moderate by completing processing these items in our process with accuracy and efficiency.
  • Achieved a team morale and culture revamp through effective leadership strategies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets. Achieved automating an outdated data collection system by introducing a vlook-up process through excel to automatically search an image database for more accurate data.
  • Effectively led and managed a dynamic team of 20 staff members, each with unique personalities and requirements. I am particularly passionate about nurturing young creatives and inspiring them to reach their highest potential.
  • Apple Tree Group courses completed in 2017: Leading teams, Hard conversations, Leading self, Leading high-performing teams.
  • 2022 Navigated maintaining a high production turnaround while managing a studio construction build from start to finish.
  • 2022 Managed the launch of a new online baby product business from inception to implementation within a stringent 3-month timeframe for the MR Price Group, overseeing the management of 2,500 FMCG SKUs and successfully bringing them to market.
  • 2023: MRP Group Award: “Hustler Award” for advancing the studio through artificial intelligence. Awarded for leading the team and no task being to hard.
  • 2021: MRP Group Award: “Behind the Scenes Award.” Awarded for team work and always being the go to person for smooth operations.
  • 2020: MRP Group Marketing Award: “Super Star Award.” Awarded for team work and work excellence
  • 2011: Placed first in the international Photo Africa competition - Spanish Tarifa’s 4th Film Festival.
  • Exhibited in Spain and eight African countries.
  • 2011: Photograph awarded the cover and interview in Photo-Comment magazine.

Quote

“Leadership is not about being in charge. Leadership is about looking after those in our charge.”
Simon Sinek

Additional Information

As a passionate leader in the fashion industry, I've had the privilege of experiencing the dynamic evolution of retail e-commerce. Under top executive mentorship at Mr. Price Group Ltd., I've grown from the ground up, gaining hands-on expertise in studio management, photography, digital marketing, and more.

My journey is defined by an unwavering commitment to innovation and excellence, driving me to lead cross-functional teams and create an environment where creativity thrives. I stay at the forefront of industry trends, leveraging technology to navigate the ever-changing e-commerce landscape.

Embracing challenges and change, my dedication to growth and development fuels my journey as a fashion and e-commerce leader.

Software

Adobe Suite

Excel

Wrike

CaptureOne

Ai: Vue

Sony, Canon, Nikon, Godox

Timeline

Studio Manager (Style Shoot Head of Department)

MR Price Group
01.2022 - Current

Studio Lead

MR Price Group
06.2018 - 01.2022

Lead Photographer

MR Price Group
07.2017 - 01.2018

Higher Certificate - Photography, Design, Marketing & Branding

Vega School
01.2011 - 04.2012

Editorial Photographer

Freelance
01.2011 - 01.2017

High School Diploma -

(IEB). Thomas More College
01.2006 - 12.2010

reading, audio books, travel, golf

Beyond my professional pursuits, I cultivate a diverse range of interests that enrich my life and provide a well-rounded perspective:

  • Passionate Reader: I have a deep love for reading, particularly non-fiction, which fuels my curiosity and intellectual growth.
  • Podcast Enthusiast: Podcasts have become my constant companions during my travels, offering captivating stories and knowledge, often during my commute to work. My preferred genres include TED Talks and theological discussions, and I aspire to create my own podcast one day.
  • Digital Artist: I express my creativity through digital art, with a dream of writing and illustrating a children's book in the future.
  • Wanderlust Explorer: Travel is my source of adventure, exposing me to diverse cultures and cuisines, broadening my horizons, and enhancing my perspective.
  • Golf Enthusiast: The golf course provides both challenge and serenity, often enjoyed in the company of family, particularly my dad.
  • Friendship Nurturer: I treasure my close-knit community of friends, a diverse group ranging from engineers to creatives, with whom I share quality time and build lasting relationships on weekends.
  • Family-Centric: Above all, family is the cornerstone of my life, reminding me of the true essence of what matters most—cherished bonds with loved ones.

These interests keep me grounded, inspired, and continuously evolving as an individual.

Jess MacOnline Retail Management