Summary
Overview
Work History
Education
Timeline
Generic

Jessica Van Niekerk

Cashier, General Administrator
Ermelo

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Committed and hardworking as a cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest with solid background in any environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Hardworking employee enthusiastic about learning in any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Trustworthy and dedicated cashier with 4 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in cashier. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at cashier with dedication to efficiency and accuracy. Motivated cashier and stocker with 4 years of experience in various industries. Accomplished various tasks daily, including, stocking shelves with and collecting payments with cash registers. Cheerful when assisting customers and coworkers. High-energy offering over 4 years of experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in various areas and flexible with changing business needs. Reliable employee seeking cashier position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience
6
6
years of post-secondary education

Work History

Cashier

Hyper Meat And Chicken
Middelburg
10.2022 - 12.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Upsold additional products and services to customers, increasing revenue.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Caregiver

Old Age Home
Standerton
01.2021 - 11.2022
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.

Control Room Officer

APM Security
Standerton
01.2020 - 01.2021
  • Evaluated information and intelligence, made estimates of situations and formulated plans of action.
  • Gathered and assessed real-time data to draft reports with recommended improvements.
  • Assessed reliability of information through comparison with previously evaluated information.
  • Managed more than [Number] personnel and $[Amount] in weaponry.
  • Selected sites, directed construction of protected positions and established communication.
  • Developed, strengthened and maintained plans for various contingencies and emergency situations.
  • Kept communication equipment functional and ready for any need.
  • Assessed situations to prepare and deliver important reports and presentations.
  • Oversaw facility and system updates and enhancements to keep operations in line with current demands.
  • Worked with team members and other personnel to coordinate and deploy personnel and resources.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Applied effective time management techniques to meet tight deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Salesperson

Lewis Stores
Standerton
01.2014 - 12.2020
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Expanded brand and marketing strategies by planning strategic events.
  • Improved customer service and telecommunication skills to build lasting relationships.
  • Developed and grew leads through repeat business and customer referrals.
  • Networked within community to build and nurture successful relationships with new and long-term customers.
  • Located merchandise across various stores to address customer needs.
  • Worked to build relationships with customers and built potential for additional sales.
  • Logged reports, expenses, receipts, and sales in company database.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Provided product benefits and advantages and discussed pricing with interested parties.
  • Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
  • Worked with loss prevention in monitoring shopper behavior.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed and implemented marketing plans to increase brand awareness and drive sales.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Generated new leads through networking and attending industry events.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Utilized CRM software to manage customer accounts and track performance metrics.
  • Developed and implemented sales strategies to increase profits.

Education

High School Diploma -

High School General Hertzog
Witbank
01.1980 - 12.1985

Timeline

Cashier

Hyper Meat And Chicken
10.2022 - 12.2023

Caregiver

Old Age Home
01.2021 - 11.2022

Control Room Officer

APM Security
01.2020 - 01.2021

Salesperson

Lewis Stores
01.2014 - 12.2020

High School Diploma -

High School General Hertzog
01.1980 - 12.1985
Jessica Van NiekerkCashier, General Administrator