Jessica Ramasodi
Sales Assistant
72 Oranje -hof Sisulu street ,Gauteng
Summary
Dynamic professional with a proven track record in B2B sales and strategic planning, honed at HomeGo Furnitures. Excelled in building customer relationships, enhancing sales through effective product promotion, and leveraging interpersonal communication skills for client satisfaction. Achieved significant sales growth by mastering product and service knowledge, demonstrating a results-driven approach with a focus on exceeding targets.
Overview
10
10
years of professional experience
Work History
Sales Consultant/Customer Service Support
HomeGo Furnitures
Bruma, Johannesburg
08.2023 - 09.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Educational Assistant
Mmamogaswa Primary School
Nokaneng, Mpumalanga
02.2023 - 07.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Maintained safety and security by overseeing students in recess environments.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Participated in professional development opportunities regularly, staying current on pedagogical trends and incorporating new strategies into teaching practices.
- Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Till Operator/ Cashier
Woolworths
Foursways, Johannesburg
08.2018 - 01.2021
- Assisted in training new till operators, sharing best practices and company policies to improve overall team performance.
- Provided exceptional customer service by addressing inquiries and resolving any issues promptly.
- Adhered strictly to company cash handling policies and procedures, minimizing discrepancies and maintaining accountability for till funds.
- Handled cash, credit, and debit transactions with precision, ensuring accurate drawer counts at the end of shifts.
- Collaborated with colleagues to maintain a clean and inviting store environment that enhanced the overall shopping experience for customers.
- Built rapport with regular customers through friendly interactions, fostering loyalty to the store brand.
- Contributed to increased sales by promoting store loyalty programs and special offers to customers during checkout.
- Increased operational efficiency by assisting with restocking shelves and maintaining product displays when not attending to customers at the till.
Salesperson
House and Home
Menlyn, Pretoria East
08.2014 - 06.2017
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Expanded customer base through targeted prospecting and networking efforts.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
Education
Television Presenting Certificate - Television Presenting
Media Concept
Auckland Park, Johannesburg 2008
Call Centre Certificate - Call Centre Agent
Cornerstone HR Institute
Randburg, Johannesburg 2007
Grade 12 Certificate - Matric
Thufane High School
Nokaneng, Mpumalanga 2006
Skills
B2B sales
Sales and marketing
Prospect qualification
Strategic planning
Product and service knowledge
Persuasive communication
Demonstrations
Time management
Till counting
Customer oversight
Interpersonal communication skills
Product promotions
Lead prospecting
Organization
Microsoft applications proficiency
Timeline
Sales Consultant/Customer Service Support
HomeGo Furnitures
08.2023 - 09.2024
Educational Assistant
Mmamogaswa Primary School
02.2023 - 07.2023
Till Operator/ Cashier
Woolworths
08.2018 - 01.2021
Salesperson
House and Home
08.2014 - 06.2017
Television Presenting Certificate - Television Presenting
Media Concept
Call Centre Certificate - Call Centre Agent
Cornerstone HR Institute
Grade 12 Certificate - Matric
Thufane High School