Jessica Masemola
Soweto
Summary
I am a dynamic young professional with a degree in Social Work, specializing in mental health counseling with a particular focus on Cognitive Behavioral therapy and HIV Testing Services Counseling. My fervent passion for counseling is matched by a strong educational foundation and practical training. I am seeking to leverage my expertise into a fulfilling position within a prestigious organization. Skilled in creating and leading engaging activities for both young youth and adults conducted Field Work, Recruiting Participants and HTS Counselor. I excel at building meaningful relationships with community stakeholders to enhance participation. My proven track record highlights my ability to mentor individuals on their paths to personal and spiritual development, all underscored by my exceptional leadership abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mental Health Supervisor/Counselor
The Health Epidemiology Research Office
01.2021 - 07.2024
- Delivered holistic counseling services through both face to face and telehealth platform, catering to a wide-ranging client base
- Successfully recruited participants for therapeutic program
- Facilitated client comprehension by translating and transcribing essential documents for informed documents
- Led a team of counselors, fostering a commitment to excellence in service provision
- Developed tailored treatment plans targeting mental health and intimate partner violence, tailored to meet individual client goals
- Monitored client progress meticulously, fine-tuning therapeutic approaches to ensure the highest standard of care
- Prioritized through follow-up evaluations during 3-12 months to reinforce positive, long-term client outcome
- Conducted rigorous file audits to ensure accuracy and compliance with regulatory requirements in client records.
Volunteer Worker
The South African Redcross Society Soweto Branch
01.2019 - 01.2020
- Facilitated event setup for community gatherings, enhancing attendee experience
- Completed comprehensive training in volunteer roles, safety protocols, and organizational objectives
- Performed key administrative duties, contributing to efficient operations
- Supported the After-school Program, enriching educational opportunities for youth
- Assisted the home-base care project by fetching medications for patients and ensuring their space is neat and clean.
HTS Counselor
HIVSA
06.2019 - 09.2019
- Delivered comprehensive HIV Pre and Post Testing Services within outreach programs, ensuring seamless client linkage to appropriate healthcare providers.
HTS Counselor
Mo-Afrika Ihlokomele
06.2016 - 09.2017
- Delivered comprehensive HIV Pre and Post Testing Services within outreach programs, ensuring seamless client linkage to appropriate healthcare providers.
Lay Counselor
Department of health
12.2015 - 03.2016
- Delivered comprehensive HIV testing Services at the clinic-based in facilities
- Facilitated client-focused Adherence Counseling sessions
- Led engaging Health Talks to educate and inform patients.
Call Center Agent
Van De Venter/Mojapelo
06.2014 - 12.2014
- Inbound Debt-Collector
- Enhanced customer repayment plans
- Boosted inbound call efficiency.
Education
Bachelor of Arts: Social Work -
University of South Africa
04.2021
HIVSA
09.2016
Skills
- Relapse Prevention
- Client Advocacy
- Social Skills Training
- Quality Improvement
Certification
MDB08/171/01/2024, 47518, 1054276, 04/01/24, 03/31/25, MDB08/172/01/2024, 47519, 1054276, 04/01/24, 03/31/25, 4, 2, 04/12/24
Personal Information
- Date of Birth: 08/22/94
- Nationality: South African
References
- Ms. Sophie Pascoe, Principal Investigator, 0722861631, spascoe@heroza.org, The Health Epidemiology Research Office
- Mrs. Sithabile Mngati, Coordinator, 0781943425, smngati@heroza.org, The Health Epidemiology Research Office
- Ms. Sibongile Mtshali, Coordinator, 0604517815, Redcross Society (NGO)
- Mr. Kgomotso, Manager, 0833540624, HIVSA
Hobbies and Interests
- Volunteering
- Mental Health Awareness
Timeline
Mental Health Supervisor/Counselor
The Health Epidemiology Research Office
01.2021 - 07.2024
HTS Counselor
HIVSA
06.2019 - 09.2019
Volunteer Worker
The South African Redcross Society Soweto Branch
01.2019 - 01.2020
HTS Counselor
Mo-Afrika Ihlokomele
06.2016 - 09.2017
Lay Counselor
Department of health
12.2015 - 03.2016
Call Center Agent
Van De Venter/Mojapelo
06.2014 - 12.2014
Bachelor of Arts: Social Work -
University of South Africa
HIVSA
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