Jessica Adreu

Temporary Position

Reference- Examination Officer- Stuart Barnard- 066 222 1278

Compile, format, and print examination papers for college examination series, with adherence to assessment guidelines.

Download, organise and securely store past examination papers and related assessment materials on the college's central server for staff access.

Capture, verify, and record examination marks for all college exam series.

• Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
• Improved office efficiency by implementing streamlined administrative processes and procedures.
• Maintained accurate record-keeping systems to ensure easy access to critical information.
• Oversaw the ordering process for necessary supplies to maintain adequate stock levels within the cash office department at all times.
• Stock controll done at retail level
• Submission of all insurance claims, IOD claims.
• Processing of all HR documents for payroll.
• Invoicing and DATA Capturing on store system (Symphonix)
• Invoicing on PASTEL
• Responsible for balancing of main cash floats.
• TENDER EXPERIENCE
• Completing and compiling tender documents on company behalf
• Making sure they are 100% Tender Compliant
• Improved tender response rates by tailoring proposals to client needs and requirements.
• Managed a comprehensive database of past bids, improving accessibility to information for future submissions.
• Improved bid presentation and clarity with well-structured documents and visuals.

• Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Analyzed customer feedback and implemented strategies to improve customer experience.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.

• Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Performed cash handling activities and secured nightly bank deposits.
• Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
• Ensured compliance with health codes, safety regulations, and company policies through diligent oversight of daily operations.

• Created and developed lesson plans to meet students' needs.
• Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
• Recording and reporting on the development, progress, attainment and behaviour of students.
• Participated in after school activities such as weekend fun days and graduation.
• Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.

• Reduced employee turnover by fostering a positive work environment.
• Adhered to safe work practices, food safety regulations, and corporate guidelines.
• Ensured compliance with health codes, safety regulations, and company policies through diligent oversight of daily operations.
• Promoted upselling strategies among servers, leading to higher average check values per transaction.
• Managed inventory levels to ensure adequate stock availability while minimizing waste and spoilage costs.
• Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.