Jesseca Khanyisile Ndobe
Executive Assistant
Mbombela
Summary
Experienced sales and customer services professional and office administrative personnel skilled at building strong relationships with clients from diverse backgrounds. Known for a friendly and adaptable approach, able to easily cater to individual needs. Possesses a focused mindset and capable of handling a broad spectrum of financial requirements, from retirement planning to insurance decisions. Demonstrates a deep understanding of marketing and sales strategies that effectively contribute to business growth.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
Work History
Executive Assistant
Imas Financial Services
02.2018 - 10.2024
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Admin/Receptionist
Leaves Lodge and Spa
01.2015 - 02.2017
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues' needs or concerns
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Handled complaints and questions, and re-directed calls to other team members
- Monitored visitor access and maintained situational awareness to promote on-site security and safety.
Education
Interior Design Diploma - undefined
INTERIOR DESIGN INSTITUTE
01.2020 - 04.2022
BA of Environmental Management - Environmental Management
University of South Africa
Pretoria 01.2015 - 04.2017
Skills
Project Management
Customer Service
Networking
Technical
Problem Solving
Telephone etiquette
Design
Microsoft office
Social media Marketing
Sales
Communication
Contactprofile
0815452605, Jessicakndobe@gmail.com, Pretoria,Town, 2000
References
Joyce Maboe: 071 345 4528
Mashudu Mathabela: 063 184 8948
Certification
Digital marketing
Timeline
SHE Representative course
02-2025
Digital marketing
09-2024
Introduction to receptionist
07-2024
Office Administration Introduction
06-2024
Interior Design Diploma - undefined
INTERIOR DESIGN INSTITUTE
01.2020 - 04.2022
Executive Assistant
Imas Financial Services
02.2018 - 10.2024
Admin/Receptionist
Leaves Lodge and Spa
01.2015 - 02.2017
BA of Environmental Management - Environmental Management
University of South Africa
01.2015 - 04.2017