Jerry Langa
Self Employed
Kempton Park
Summary
Adept at strategic planning and problem-solving, I significantly enhanced customer satisfaction and operational efficiency at Africa Windscreen Solutions Pty Ltd. My expertise in logistics management and ability to foster team productivity have consistently met financial targets, ensuring compliance and safety.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
14
14
years of professional experience
2
2
years of post-secondary education
Work History
Manager of Operations
Africa Windscreen Solutions Pty Ltd
Gauteng
02.2013 - 10.2016
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
- Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Developed training programs for new employees, ensuring high level of competence and quick adaptation to their roles.
- Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
- Managed vendor relationships to secure favorable terms and ensure consistent supply chain.
Mechanical Fitter
Joest Pty Ltd
Kempton Park
03.2005 - 09.2010
- Dismantled and reassembled delicate mechanisms.
- Safely operated machinery to avoid injuries and accidents and encouraged others to do same.
- Performed onsite maintenance and repair work.
- Reviewed finished equipment for accurate fit and assembly.
- Increased productivity with the timely replacement of worn parts and maintaining optimal machine conditions.
- Contributed to project completion by assembling, fitting, and aligning complex mechanical components accurately.
- Maintained a clean work environment by following established housekeeping procedures, reducing hazards and ensuring worker safety.
- Reduced downtime by diagnosing and troubleshooting mechanical issues efficiently.
- Displayed strong problem-solving skills by swiftly identifying and implementing solutions to address mechanical malfunctions or breakdowns.
- Upheld the highest standards of quality workmanship, consistently meeting or exceeding expectations for precision, accuracy, and attention to detail in all tasks performed.
- Documented all completed jobs meticulously in accordance with company policies to ensure accurate record-keeping for future reference or audits purposes.
- Demonstrated expertise using various hand tools, power tools, measuring devices, and precision instruments for accurate job execution.
- Coordinated with other engineering professionals to coordinate operation of mechanical systems.
- Operated variety of tools and equipment to complete mechanical repairs.
- Participated in ongoing professional development opportunities to stay current on industry trends, best practices, and emerging technologies within the field of mechanical fitting.
Operator
Swissport
Kempton Park
04.2003 - 02.2005
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Accurately documented all operational data, ensuring up-to-date records for review and analysis.
- Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
- Provided on-the-job training to newly hired workers and team members.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
- Worked outside in all weather conditions.
- Played key role in process optimization project, resulting in more efficient production line layout.
- Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
- Maintained organized work area by cleaning and removing hazards.
Education
High School Diploma -
Majuba TVT College
Newcastle, South Africa 01.2001 - 11.2002
Skills
Logistics management
Problem-solving
Customer service
Quality assurance
Decision-making
Time management
Analytical thinking
Inventory management
Strategic planning
Goal setting
Safety procedures
Documentation and reporting
Performance monitoring
Employee training
Conflict resolution
Business process optimization
Timeline
Manager of Operations
Africa Windscreen Solutions Pty Ltd
02.2013 - 10.2016
Mechanical Fitter
Joest Pty Ltd
03.2005 - 09.2010
Operator
Swissport
04.2003 - 02.2005
High School Diploma -
Majuba TVT College
01.2001 - 11.2002
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