Jerome Pretorius
Retail Specialist
Cape Town
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
10
10
years of professional experience
Work History
Retail Sales Specialist
Peninsula Beverages
Cape Town, South Africa
04.2021 - Current
- Supported store marketing initiatives through participation in promotional events and merchandising activities.
- Educated customers on available financing options, assisting them in making informed purchasing decisions.
- Trained new staff members on company policies, procedures, and best practices for retail sales success.
- Maintained a well-organized and visually appealing store environment for optimal customer experience.
Floor Manager
Pick N Pay
Cape Town, South Africa
10.2017 - 03.2021
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Optimized territory management plans by analyzing data on customer demographics, preferences, and buying patterns.
- Facilitated cross-functional communication between sales, marketing, and product development teams to ensure cohesive efforts towards shared goals.
- Assisted customers in locating desired products quickly and provided knowledgeable advice on selections when needed.
Non Foods Manager
Shoprite Checkers
Cape Town, South Africa
07.2014 - 06.2017
- Implemented streamlined ordering processes to maintain optimal stock levels and minimize waste.
- Ensured compliance with company policies and procedures throughout the department''s daily operations.
- Optimized supply chain logistics by establishing efficient order processing systems within the department.
- Collaborated with other department managers to develop cross-merchandising initiatives, boosting overall store revenue.
Education
B. Administration - Business Administration
University of The Western Cape
Cape Town South Africa 04.2001 -
Skills
Loss Prevention
Negotiation and Persuasion
Customer loyalty cultivation
Problem-solving competence
Store maintenance understanding
Returns and Exchanges Handling
Team Collaboration Aptitude
Product Knowledge Expertise
Staff Oversight
Sales expertise
Marketing Strategies
Promotions and specials
Multitasking efficiency
Timeline
Retail Sales Specialist
Peninsula Beverages
04.2021 - Current
Floor Manager
Pick N Pay
10.2017 - 03.2021
Non Foods Manager
Shoprite Checkers
07.2014 - 06.2017
B. Administration - Business Administration
University of The Western Cape
04.2001 -