Overview
Work History
Education
Skills
Timeline
Generic
Jerminah Ngoepe

Jerminah Ngoepe

HR Assistance
Lephalale

Overview

2026
2026
years of professional experience
4
4
Languages

Work History

Receptionist Administrator

Fingerphukubje Attorneys
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Assisted in the planning and execution of company events for improved employee morale and client relations.
  • Supported executive team with travel arrangements, optimizing schedules and logistics.

Administrative Assistant

Kobus Greeff
08.2016 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

Diploma - Human Resources Management

Jeppe College of Commerce And Computer Studies
Johannesburg
2010

Skills

Paperwork processing

Timeline

Administrative Assistant

Kobus Greeff
08.2016 - Current

Diploma - Human Resources Management

Jeppe College of Commerce And Computer Studies

Receptionist Administrator

Fingerphukubje Attorneys

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