Jennifer Letsoalo
Alexandra Township
Summary
Excel in both team environment and alone, Ability to listen attentively, solve problems quickly and efficiently. Strong dedication to help customers resolve issue and cultivating a positive image of the company.
Overview
9
9
years of professional experience
Work History
Customer service consultant
Sirago underwriting managers
- 2023.09
- Gap cover queries, Administrator duties, Claims, customer service duties via Ticket(email), chats and telephone
Customer service consultant
Unity health
2021.03 - 2022.06
- Customer service duties (Health insurance)
Sales consultant
FNB
2019.10 - 2020.12
- Sales, credit card, loads card upgrades
Customer service and sales
Multichoice
2013.01 - 2019.06
- Customer Queries, Account registration and reconnection of account
Education
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Skills
Multi-channel communicationEmpathyWillingness To LearnProblem solvingCommunicationActive listeningPatience
References
- Sirago underwriting managers, Violet Motimele, 076 214 4590, Manager
- Unity health, Patience Taule, 062 876 1563, Team Leader
- FNB, Lethu Nala, 087 730 2046, HR Manager
- Multichoice, Precious Dlamini, 073 038 6492, Team Leader
Timeline
Customer service consultant
Unity health
2021.03 - 2022.06
Sales consultant
FNB
2019.10 - 2020.12
Customer service and sales
Multichoice
2013.01 - 2019.06
Customer service consultant
Sirago underwriting managers
- 2023.09