Jennifer Heathcote

Devised effective scheduling strategies to boost profit margins.

Oversee adherence to precise schedules by drivers.

Register and licence all vehicles under their management.

Find ways to cut costs and maximise profits.

Develop strategies for greater fuel efficiency, and manage the Vehicle Tracking System's clerical and administrative functions.

Data capturing.

Utilising the Vehicle Tracking System in such a manner that all work is performed, and presented in an accurate and uniform manner.

Administrative functions in relation to cross-border documentation required.

Ad hoc tasks and projects.

Provide feedback to management regarding all operational matters and Account Executives.

Maintaining effective communication with all Operations staff in order to ensure that all are on the same page with regard to operational matters.

Effective communication and maintaining good working relationships with other departments in the company.

Efficient, effective, and clear communication with Account Executives, clearing agents, and drivers when required.

Cross-border planning, which includes planning, collection of relevant documentation, communication with clients and clearing agents, and following the process right through to completion of the delivery and documentation.

Planning, execution, and management of vehicle deliveries in line with operational principles and performance standards.

An eventual understanding of costings and the management thereof to maximise efficiencies and profitability, in line with performance expectations.

• Updated clients on transport time, order process and promptly reporting delays when required.
• Managed a team of drivers, motivating and leading them to achieve departmental targets and objectives.
• Coordinated transport schedules and routes, optimising for time and fuel efficiency across the fleet.
• Managed fleet operations, scheduling maintenance and repairs to minimise downtime and maintain efficiency.
• Negotiated contracts with suppliers to establish quality, cost and delivery requirements.
• Negotiated contracts with suppliers and service providers, securing cost-effective solutions for the transport department.
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• Customs clearance
• SAD500, customs worksheet verifying correct tariff headings
• Assist with all supporting documents
• Assisting with VHC's
• Allocating air waybills
• Import shipments to SARS for clearance
• Imports and Exports

• Dispatch Control
• Responsible for loading and off-loading of trucks
• Dispatching trucks to different countries (System worked with JDE)
• Directed dispatching, routing, and tracking of 200 fleet vehicles.

• Cycle-stock count
• Receiving and Replenishment of stock
• Update KPI's
• Ensure product safety, quality and integrity is not compromised
• Active participation in stock take planning, preparation and physical count
• Ensure damages are pulled out daily and verified
• Adhere to the units SHE rules and best practice
• Handled day-to-day shipping and receiving overseeing more than 20 packages per day.