Jennifer Bezuidenhout
Waterfall
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Volunteer
City Hill Church
Hillcrest
02.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisting in Teaching English at disadvantaged schools.
Customer Liaison
I Love My Coffee
Hillcrest
01.2023 - Current
- Duties included:
- Customer Liaison
- Selling of daily fresh food like sandwiches, wraps etc
- Sales
Receptionist Administrator
Fab' U Lash
Hillcrest
02.2022 - 08.2023
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Kept reception area clean and neat to give visitors positive first impression.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Assisted in the planning and execution of company events for improved employee morale and client relations.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Supported executive team with travel arrangements, optimizing schedules and logistics.
- Developed and maintained organized filing systems, reducing retrieval time for important documents.
- Maintained inventory of office supplies, preventing shortages and supporting daily operations.
- Conducted market research for administrative tools, leading to better resource allocation.
- Processed expense reports, ensuring timely reimbursement for employees.
PA/Receptionist
Brakpan Paint Depot
Brakpan
04.2010 - 02.2011
- Company Overview: Family Business
- Duties included:
- General Housekeeping
- Customer Liaison
- Admin
- Marketing
- Stock take
- Family Business
Education
High School Diploma -
Hoerskool Die Anker
Brakpan South Africa 01.2004 - 01.2008
Skills
Self motivation
Positive attitude
Computer skills
Time management
Community service
Organized and efficient
Data entry
Answering phones
Recordkeeping
Documentation and reporting
Social media management
Telephone etiquette
Professional appearance
Client relations strength
Filing and recordkeeping
Timeline
Volunteer
City Hill Church
02.2024 - Current
Customer Liaison
I Love My Coffee
01.2023 - Current
Receptionist Administrator
Fab' U Lash
02.2022 - 08.2023
PA/Receptionist
Brakpan Paint Depot
04.2010 - 02.2011
High School Diploma -
Hoerskool Die Anker
01.2004 - 01.2008
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