Hi, I’m
Jennie-Marie Fourie
Restaurant Manager / Assistant GM & Chef
Somerset West
Summary
Accomplished culinary professional with experience as a Qualified Chef and Senior FOH Manager. Expertise in front-of-house and kitchen management, with a strong grasp of daily operations in restaurant and coffee shop settings. Committed to entrepreneurial growth and business management, with plans to open a coffee shop. Thrives in fast-paced environments, consistently delivering outstanding service.
Overview
3
Languages
4
Certifications
12
years of professional experience
Work History
CHRIS FOURIE REGESTERED COUNCELOR July 2022 – December 2024 PR & ADMININISTRATIVE Duties
Administrative Assistant
07.2022 - 12.2024
Job overview
- Refined scheduling and calendar management for counseling sessions and administrative meetings.
- Created client documentation and reports to maintain consistency with organizational standards.
- Facilitated superior customer service through swift responses to client inquiries, resolving concerns efficiently and strengthening relationships.
- Implemented office organization strategies that enhanced workflow efficiency and improved task management.
- Improved filing systems to accelerate document retrieval processes and bolster data management efforts.
- Coordinated logistics for workshops and seminars, facilitating successful execution of events.
- Guaranteed reliable record-keeping by executing thorough data entry and effective database management for pivotal company information.
- Administered customer service through quick responses to client inquiries, effectively resolving concerns and strengthening relationships.
- Developed communication materials for internal and external stakeholders, maintaining brand consistency.
Valentino Aluguer Lda
Manager and catering Chef
02.2020 - 02.2022
Job overview
- Employed as Manager and catering Chef; supplying all bus and truck drivers with lunch boxes when they travel and when they arrived, purchased stock and outsourced for fresh ingredients, prepared lunch boxes with staff members, managing petty cash and daily admin duties.
- Led cross-functional teams to streamline operational workflows and enhance service delivery.
- Implemented training programs to increase staff efficiency and improve customer satisfaction metrics.
- Developed strategic plans for resource allocation, aligning operations with business objectives.
Sino Bell Plant Hire Lda
General office assistant
01.2019 - 01.2020
Job overview
- Employed as general office assistant. I was hired to manage all operators (25) (HR) and general office work that includes quotations, contracts, invoicing and collecting outstanding invoices.
- Managed office correspondence and communications to ensure efficient information flow.
- Coordinated scheduling and calendar management for team members, optimizing daily operations.
- Assisted in the preparation of reports and documentation, maintaining accuracy and organization.
AFRO-BOER
Senior Manager – general Manager
09.2018 - 06.2019
Job overview
- Managed daily store operations as senior manager, ensuring timely opening and closing at Afro-Boer. Performed cash-up procedures and executed day-to-day tasks efficiently. Led a team of 40 in delivering exceptional service and operational excellence. Oversaw kitchen pass and stock reception, upholding inventory accuracy. Enforced quality control protocols in food preparation to meet standards. Procured stock through daily orders to ensure uninterrupted kitchen supply. Facilitated guest reservations and group bookings to maximize customer engagement.
- Led cross-functional teams to enhance operational efficiency and drive strategic initiatives.
- Developed and implemented performance metrics to optimize productivity and resource allocation.
- Mentored junior managers, fostering professional growth and improving team collaboration.
- Led cross-functional teams to enhance operational efficiencies and streamline project execution.
- Developed strategic initiatives to align business objectives with market trends and customer needs.
- Mentored junior managers, fostering professional growth and improving team performance metrics.
- Implemented process improvements that reduced costs and enhanced service delivery across departments.
- Oversaw budget management, ensuring resource allocation aligned with organizational priorities and goals.
- Analyzed market data to inform decision-making for product development and marketing strategies.
- Established key performance indicators to track progress toward strategic objectives and operational targets.
- Facilitated change management initiatives, driving adoption of new technologies and methodologies within the organization.
- Provided strong leadership to enhance team productivity and morale.
Doppio Zero Hazeldean
Senior Front of House Manageress
08.2016 - 07.2018
Job overview
- Directed comprehensive store operations, overseeing opening, closing, and stock management activities. Led a 57-member team towards exceptional service delivery and operational performance. Implemented in-store marketing strategies as per head office guidance. Ensured inventory accuracy through thorough daily stock assessments. Planned and executed bespoke corporate events and client-specific functions efficiently. Provided culinary support during peak periods to guarantee smooth kitchen flow. Coached new hires in various roles to elevate overall team competency. Engaged in continuous training sessions to refine customer satisfaction approaches.
- Streamlined operational procedures to enhance efficiency and reduce wait times for customers.
- Mentored team members on best practices in food preparation and customer service standards.
- Implemented inventory management systems to optimize stock levels and minimize waste.
Simply Asia Thai Restaurant
Senior Manager
08.2015 - 05.2016
Job overview
- Managed comprehensive restaurant operations at Simply Asia Thai, focusing on efficiency improvements. Addressed ownership-related mismanagement issues to restore operational effectiveness. Recruited by Wakaberry for store management role due to established reputation for excellence. Supervised Southdown’s Wakaberry until its closure, attributed to excessive rent and limited foot traffic. Designed training initiatives that elevated team performance and customer experience. Optimized workflow processes leading to enhanced productivity metrics at both establishments. Evaluated financial performance regularly to drive informed decision-making. Ensured compliance with health regulations through rigorous standards enforcement.
- Led operational strategy to enhance customer service standards and ensure consistent dining experiences.
- Streamlined inventory management processes, reducing waste and improving supply chain efficiency.
- Developed staff training programs, promoting skill development and fostering a high-performance culture.
Block & Cellar
F.O.H manageress
07.2013 - 10.2014
Job overview
- Employed at a 4
- Star restaurant in Bloemfontein called Block & Cellar as a F.O.H manageress. Managed kitchen operations, assisted at the pass, and ensured client satisfaction. My main duties were Stock take, waiter and staff training, orders, receiving and booking out of stock, opening and closing of shop, organizing of functions and events, helping with new menu ideas and Chef's table. Coordinated catering and preparation for 5000 attendees at the annual Macufe Festival. The reason why I left is that we are closing down and moving to another area, and I didn’t find it a safe working environment, the owner was also not interested in running the business anymore, the business had closed down 6 months after I left. I was looking for a new challenge in a new city where I could grow and expand. Bloemfontein is a place where there are only so many opportunities.
- Streamlined inventory management processes to enhance operational efficiency.
- Led cross-functional teams to implement strategic initiatives, improving customer satisfaction.
- Developed training programs for staff, increasing team productivity and service quality.
Steyn-Meyer Attorneys
Administrative Assistant
01.2013 - 07.2013
Job overview
- Initiated role at Steyn-Meyer Attorneys in Bloemfontein, managed phone communications, prepared contracts and invoices, coordinated appointments, maintained office administration, and executed personal assistant duties to support legal operations.
- Coordinated office supply inventory management, ordered necessary items proactively to ensure uninterrupted workflow.
- Managed scheduling and calendar coordination for multiple clients, ensuring timely appointments and meetings.
- Assisted in document preparation and data entry, maintaining accuracy and organization of client records.
- Supported communication efforts by drafting correspondence and managing social media outreach initiatives.
Education
South African Chefs AcademyMozambique
Culinary Art Pastry And Hot Kitchen Certificate's from Culinary Arts
04.2001
University Overview
- City & Guilds International (IGCSE) COMPLETED
- Diploma in theory and practical in Culinary Arts (City & Guilds International)
- Diploma in theory and practical in Patisserie (City & Guilds International)
Maputo International SchoolMOZAMBIQ
Matric from IGCSE and GCSE O & A Levels
12-2004
University Overview
- City & Guilds A / O Levels
- Cambridge Examinations
- Study Abroad: - M.I.S Maputo International School, Mozambique
Skills
Office administration
Administrative support
Clerical support
Customer service
Client relations
Data entry
Microsoft Excel
Microsoft Word
Microsoft Outlook
Computer skills
Filing
Filing
Time management
Filing
Accomplishments
- My qualifications as A FOH manager includes the following accomplishments.
- I demonstrate on exceptional organization and leadership skills
- Coordinating and communicating relevant information between FOH & BOH staff
- Customer engagement and responding to their needs
- Problem solving and analysing
- Opening and closing procedures
- Day to day running of the business, cash ups and general upkeep of the restaurant
- Performed personnel actions providing a service which creates the platform whereby my team can excel and meet the underlying objectives within their department.
- Motivating the team training, hiring and firing off staff.
- Human resources, labour issues and general admin up keep.
- Weekly staff meetings, planning shift rosters throughout the restaurant.
- Monthly staff evaluation and Progress report
- Monthly Head office Meetings to report on growth and new marketing strategies
- Produced measures for improving work procedures and worker performance to increase service quality and enhance job safety.
- I produce excellent quality of food control, wastage and ensure service is kept to a standard when food is being served and customer satisfaction and to attending to their needs
- Food and beverage management
- Responsible for Stock Taking, Purchase of supplies and equipment needed to ensure quality and time delivery for service.
- Achieving company objectives in sales, service, quality
- BOH responsibility included running of the pass, food quality control, portioning standards and product checklists
- Controlling and coordinating culinary standards
- Monitoring compliance with Safety and hygiene regulations
- Functions and event planning (up to a 100 + GUESTS)
- Menu planning and jumping in when needed in the kitchen
Certification
Fire and Safety Certificate
Interests
Outdoor Activities, Cooking & experimenting with food, Sports, Photography
Disclaimer
Thank you for considering my application, and I look forward to hearing from you. Sincerely Jennie Fourie
PERSONAL INFORMATION
- SURNAME: Fourie
- FULL NAME: Jennie-Marie
- DATE OF BIRTH: 12 August 1987
- IDENTITY NUMBER: 87 08 12 014 8085
- CITIZENSHIP: South African
- GENDER: Female
- HEALTH: Good
- MARITAL STATUS: Single
- DRIVERS LICENCE: Code B
- HOME ADDRESS: 5 de beer Ave De velde Lifestyle Estate, Somerset West Cape Town
- CONTACT NUMBERS: 072 360 3477 South Africa, +258 82 874 6040 Mozambique
PHOTOGRAPHY ,SPORTS, OUTDOORS AND WRITING
I SEE MYSELF AS AN EXCEPTIONAL LEADER,
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Administrative Assistant
CHRIS FOURIE REGESTERED COUNCELOR July 2022 – December 2024 PR & ADMININISTRATIVE Duties
07.2022 - 12.2024
Manager and catering Chef
Valentino Aluguer Lda
02.2020 - 02.2022
General office assistant
Sino Bell Plant Hire Lda
01.2019 - 01.2020
Senior Manager – general Manager
AFRO-BOER
09.2018 - 06.2019
Senior Front of House Manageress
Doppio Zero Hazeldean
08.2016 - 07.2018
Senior Manager
Simply Asia Thai Restaurant
08.2015 - 05.2016
F.O.H manageress
Block & Cellar
07.2013 - 10.2014
Administrative Assistant
Steyn-Meyer Attorneys
01.2013 - 07.2013
South African Chefs Academy
Culinary Art Pastry And Hot Kitchen Certificate's from Culinary Arts
04.2001
Maputo International School
Matric from IGCSE and GCSE O & A Levels