Margaret Silver Mabula
Vosloorus Boksburg
Summary
Strategic warehouse management leader with expertise in supervision and SHEQ representation. Specialises in reverse logistics and inventory management, driving cost savings and operational efficiencies. Background in customer service enhances client relations. Skilled in system administration, ensuring operational continuity and data integrity.
Overview
5
5
Languages
28
28
years of professional experience
Work History
Warehouse Supervisor/Administrator
Sytech Supplies
Johannesburg, South Africa
02.2024 - 11.2025
- Plan, organise, and supervise daily warehouse receipt, storage, and dispatch.
- Managed a team of warehouse operatives, overseeing daily tasks to boost efficiency and productivity.
- Run day-to-day branch administration and supervise staff across warehouse operations.
- Supervised loading and unloading of goods, ensuring compliance with safety standards to prevent accidents.
- Facilitated communication between warehouse and office staff to ensure smooth operations and timely dispatch of goods.
- Conducted regular stock audits, identifying discrepancies and taking corrective actions to maintain inventory integrity.
- Recorded daily stock movements in inventory management system. and reconcile records for accurate counts.
- Examined stock variances to determine root causes and discrepancies. daily to identify causes and fix issues.
- Implemented inventory control systems to reduce stock discrepancies and improve order accuracy.
- Liaised with suppliers and customers on distribution of outward goods.
- Keep housekeeping standards high and follow safety regulations and policies.
- Complete daily end-of-day walk-around inspections for compliance and risk checks.
- Performed daily inspection of warehouse grounds for security and safety.
- Loaded and unloaded truck deliveries using stock systems to process and arrange orders.
- Maintain strong relationships with key accounts and support warehouse team.
Warehouse Supervisor/Manager
Falcon Signage Supplies
07.2021 - 12.2023
- Plan, organise, supervise and participate in daily warehouse operations and Activities, including the safe and efficient receipt, documentation, storage and dispatch of warehoused goods within the agreed parameters and in a timely manner which meets the company SLA.
- Oversaw day-to-day operations and branch administration, including staff supervision, warehouse product management, and equipment oversight, ensuring smooth workflow.
- Managed all inventory in the warehouse, maintaining the stock management system accurately and promptly.
- Ensure daily cycle counts are conducted and discrepancies are resolved within the timeframe given.
- Conduct monthly Stock Take, scrutinise returns and adjust system according to differences investigated and confirmed/agreed upon.
- Coordinated daily branch deliveries, ensuring on-time execution and adherence to customer expectations.
- Planning driver’s delivery schedules for proper completion.
- Overseeing the time and attendance of all on-site employees.
- Monitored all pickers and stock controllers to ensure they fulfilled their duties.
- Management of overtime and outsourced labour.
- Maintained high standards of housekeeping and safety, adhering to regulations and procedures consistently.
- Coached staff in proper material handling processes to reduce dispatch times.
- Encouraged a culture of continuous improvement by motivating staff to suggest and implement efficiency initiatives.
- Planned and forecasted stock levels with key accounts and coordinated inter-branch stock movement.
- Complying with all stock ordering, stock transfer and stock adjustment policies.
- Loading and unloading, sorting, checking and moving items manually and using material handling equipment to allocated bins.
- Reporting of any misconduct, poor performance and/or known or suspected dishonest conduct of any member of staff.
- Reporting any behaviour against company Code of Conduct & Code of Ethics to HR.
- Assisted areas requiring attention, including reception, customer orders, deliveries, cash collections, debtors management, and banking.
- Perform day end walk-around inspection.
- Encouraged a culture of continuous improvement by motivating staff to suggest and implement efficiency initiatives.
Warehouse Acting Manager
Bidvest for a DHL & P&G Project
05.2018 - 05.2020
- Coordinated picking and supported customer orders from start to dispatch.
- Managed warehouse receiving and checked transferred and returned stock daily.
- Issued stock correctly and released finished goods for sale promptly.
- Verified pallet requirements and monitored pallet handling throughout warehouse operations.
- Captured all stock movements daily and reconciled balances timeously.
- Investigated stock variances each day and escalated issues for resolution.
- Maintained health and safety standards across warehouse floor activities.
- Trained new staff members to enhance productivity and uphold operational standards.
- Collaborated with DC manager and logistics manager to streamline daily warehouse operations.
- Monitored distribution schedules to keep deliveries on time for customers.
- Managed correct staffing levels, including outsourced resource requirements.
- Controlled wages and tracked floor costs against approved schedules.
- Managed discipline and performance for floor staff to meet targets.
- Oversaw budget to verify expenditures, assets and liabilities, maintaining low-costs with quality standards.
- Implemented policies and procedures to provide a roadmap for day-to-day operations and achieve organisational success and longevity.
- Reviewed reports, recommendations and requests from subordinate leadership.
- Cultivated a business culture centred on performance optimisation and goal attainment.
- Led by example, promoting a culture of excellence, teamwork, and continuous improvement within the workplace.
- Maintained a clean, professional working environment for safe daily operations.
Warehouse Supervisor
JD Group Supply Chain Services
03.2017 - 03.2018
- Plan, organise, supervise and participate in daily warehouse operations and activities, including the receipt, documentation, storage, safety and distribution of equipment and supplies and maintenance of inventory.
- Trained, supervised, and evaluated performance of warehouse employees, assigning workloads to optimise operations.
- Ensured compliance with occupational health and safety requirements to promote a safe working environment.
- Coached staff in proper material handling processes to reduce dispatch times.
- Conducted daily cycle counts to maintain accurate stock levels and minimise discrepancies.
- Planned loads for transportation based on subcontractor agreements according to subcontractor agreed service level agreements.
- Consistently deliver Customer service in accordance with our customer service standards.
Customer Liaison Agent, promoted to Inventory Supervisor than to System Administrator I
Unitrans
01.1998 - 07.2016
- System administrator I: Responsible for Inventory adjustments; ensure proper records are kept for auditing purposes, merging of bin locations, loading new principles on system, ensure stock on hand balances with system, delegate tasks to warehouse workers, responsible for yearly stock takes, daily cycle counts, investigating and solving discrepancies within the turnaround time, apply FIFO rule.
- Supervised staff within the department, fostering strong relationships with management and team members, reconciling stock, training new staff, overseeing stock picking and put-away using scanners, utilising manual delivery notes during power outages, preparing and submitting performance reports, and implementing policies and procedures for warehouse operations, including health and safety, housekeeping, and security.
- Monitored stock levels and conducted stock takes and daily cycle counts to sustain stock availability.
- Managed reverse logistics processes, ensuring timely and efficient handling of returns.
- Liaise with store staff, warehouse staff and drivers to ensure compliance to service level agreement.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Greet customers warmly and ascertain problem or reason for calling.
- Consult with customers to arrange delivery bookings.
- Customer care: Communicating with all Furniture City and Dial-a-Bed stores to complete the supply chain process.
- Reason for leaving: Retrenched
Education
High school - English, Afrikaans, Mathematics, Physical Science, Biology and Geography
Geluksdal Secondary School
Geluksdal01-1995
Wholesale and retail operation - Inventory stock control, cashier, invoicing, stock receipt, dispatching and receipting stock, batch and barcoding control, Personal Budgeting, Rational and Irrational Numbers and Number Systems, Work with a Range of Patterns and Functions to Solve Problems. Identify, Describe, Compare, Classify, and Explore Shape and Motion in 2- and 3- Dimensional Shapes in Different Context. Manage time and work processes within a business environment. Process Payment at a Point of Sales. Behave in a professional manner in a business environment. Define the core concepts of the wholesale and retail environment. Mark Merchandise and Maintain Displays. Interact with customers. Resolve Customer Queries/Complaints. Complete Basic Business Calculations. Manage Finances for a new Venture. Replenish Stock in a Retail Business.
SDC Skills development centre
Cresta, GP01-2017
Risk Management - SHEQ safety regulations in detail, work place Inspection, PPE Inspection, Ladder Usage and Inspection, Stacking and Storing of Products, Incident and Accident investigation.
In-house training (Unitrans)
Roodekop01-2014
National Employee Relations Training Programme - Demonstrate basic understanding of the primary labour legislation. Institute Disciplinary Action. Interpret and manage conflicts within the workplace.
In-house training (Unitrans)
Sandton - The Focus Room01-2013
Skills
- Stock control
- Inventory oversight
- Logistics coordination
- Supply chain
- Safety regulations
- Process improvement
- Training programs
- Team building and leadership
- Time management
- Problem solving strategies
- Packing operations
- Microsoft Office Suite
- QuickBooks accounting
- Syspro 6, 7, and 8
- Dovetail software
- CargoWise WMS
- SAP CRM
Custom
- Falcon Signage Supplies, Thomas Smith/Sharlet Bhoopal, Regional Sales Manager/Supply Chain Lead, 0112477500, 0764920238, 0843357686
- DHL Supply Chain Services, Mr John Khoza, DC Manager, 0823037260
- JD Supply Chain Services, Ms Khotso Kesieloe, Warehouse/Inbound Manager, 0844180431
- Unitrans, Nozipho Radebe, Warehouse Manager, 0739170273
- Sytech Supplies, Justin Robert, Branch Manager, 0104425360, 0828650952
Personal Information
Date of birth : 28 December 1977
Languages
Afrikaans
First Language
English
Upper Intermediate
B2
SIZULU
Upper Intermediate
B2
Xhosa
Elementary
A2
SISOTHO
Intermediate
B1
Timeline
Warehouse Supervisor/Administrator
Sytech Supplies
02.2024 - 11.2025
Warehouse Supervisor/Manager
Falcon Signage Supplies
07.2021 - 12.2023
Warehouse Acting Manager
Bidvest for a DHL & P&G Project
05.2018 - 05.2020
Warehouse Supervisor
JD Group Supply Chain Services
03.2017 - 03.2018
Customer Liaison Agent, promoted to Inventory Supervisor than to System Administrator I
Unitrans
01.1998 - 07.2016
High school - English, Afrikaans, Mathematics, Physical Science, Biology and Geography
Geluksdal Secondary School
Wholesale and retail operation - Inventory stock control, cashier, invoicing, stock receipt, dispatching and receipting stock, batch and barcoding control, Personal Budgeting, Rational and Irrational Numbers and Number Systems, Work with a Range of Patterns and Functions to Solve Problems. Identify, Describe, Compare, Classify, and Explore Shape and Motion in 2- and 3- Dimensional Shapes in Different Context. Manage time and work processes within a business environment. Process Payment at a Point of Sales. Behave in a professional manner in a business environment. Define the core concepts of the wholesale and retail environment. Mark Merchandise and Maintain Displays. Interact with customers. Resolve Customer Queries/Complaints. Complete Basic Business Calculations. Manage Finances for a new Venture. Replenish Stock in a Retail Business.
SDC Skills development centre
Risk Management - SHEQ safety regulations in detail, work place Inspection, PPE Inspection, Ladder Usage and Inspection, Stacking and Storing of Products, Incident and Accident investigation.
In-house training (Unitrans)
National Employee Relations Training Programme - Demonstrate basic understanding of the primary labour legislation. Institute Disciplinary Action. Interpret and manage conflicts within the workplace.
In-house training (Unitrans)