Summary
Overview
Work History
Education
Skills
Languages
Software
Certification
References
Timeline
Generic
Jenelle Bethany Govindasamy

Jenelle Bethany Govindasamy

Durban

Summary

Highly motivated and detail-oriented professional with a strong background in healthcare administration, cybersecurity, warehouse operations Skilled in process optimization, team leadership, data analysis, customer service. Adept at handling multiple responsibilities efficiently while maintaining high standards of quality and accuracy. Known for excellent problem-solving abilities, strong communication skills, and the ability to adapt quickly to new challenges. Committed to driving efficiency, improving workflows, and contributing positively to organizational success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Inbound Sorter

Takealot
Glen Anil
03.2025 - Current

Summary: Efficient and detail-oriented Inbound Sorter with hands-on experience in receiving, sorting, and organizing incoming shipments in a warehouse setting. Skilled in maintaining accurate inventory records, ensuring timely processing of goods, and adhering to safety and quality standards to support warehouse operations.

Key Responsibilities:

  • Receiving and Sorting Shipments: Receive inbound shipments and verify contents against shipping documentation. Sort products according to predefined categories, such as size, type, or destination. Inspect goods for damage or discrepancies and report any issues to management.
  • Inventory Management: Ensure that products are properly labeled, coded, and tracked in the warehouse inventory system. Assist in placing products in the correct storage locations within the warehouse. Maintain accurate records of products received, sorted, and moved throughout the warehouse.
  • Organization and Stock Management: Organize and prioritize incoming shipments for efficient processing and storage. Ensure that products are stacked safely and are easy to access for future handling or distribution.
  • Quality Control and Safety: Perform basic quality control checks to ensure that goods meet quality standards. Follow all safety guidelines and protocols while handling merchandise, ensuring a safe working environment.
  • Collaboration and Communication: Work closely with warehouse staff and supervisors to ensure smooth workflow and address any issues. Communicate effectively with team members regarding the status of inbound shipments and sorting tasks.
  • Use of Warehouse Equipment: Operate warehouse equipment, such as forklifts, pallet jacks, or conveyors, to move and organize goods as needed. Ensure that equipment is used safely and maintained in good working condition.

Skills & Qualifications:

  • Strong attention to detail and ability to organize goods efficiently.
  • Familiarity with inventory management systems or warehouse software.
  • Ability to handle physical tasks, including lifting and sorting items.
  • Knowledge of warehouse safety protocols and quality control procedures.
  • Excellent communication skills to work effectively in a team environment.
  • Experience with operating warehouse equipment (e.g., forklifts, pallet jacks).
  • Ability to work in a fast-paced environment while maintaining accuracy and safety.

Private Home Tutor

Self-employed
Phoenix
01.2024 - Current

Summary: Dedicated and patient Private Tutor with experience providing one-on-one academic support to students of various ages and learning levels. Skilled in developing customized lesson plans, reinforcing subject concepts, and improving student performance through personalized teaching strategies.

Key Responsibilities:

  • Provide individualized tutoring sessions tailored to students' learning styles and academic needs.
  • Develop customized lesson plans to reinforce school curriculum and improve understanding.
  • Assist with homework, test preparation, and subject comprehension.
  • Track student progress and adapt teaching methods for continuous improvement.
  • Teach effective study techniques, time management, and problem-solving skills.
  • Maintain regular communication with parents/guardians regarding student progress.
  • Create a positive and encouraging learning environment to boost student confidence.

Skills & Qualifications:

  • Strong expertise in [subject areas, e.g., Mathematics, Science, English].
  • Excellent communication and interpersonal skills.
  • Ability to adapt teaching methods based on student needs.
  • Experience in tutoring or teaching (private or classroom-based).

Inventory Cycle Counter

Takealot
Glen Anil
02.2025 - 03.2025

Summary: Detail-oriented and methodical Inventory Cycle Counter with experience in performing regular stock counts and maintaining accurate inventory records. Skilled in identifying discrepancies, ensuring efficient stock rotation, and supporting inventory management systems. Proven ability to work effectively in fast-paced environments while maintaining accuracy and meeting deadlines.

Key Responsibilities:

  • Cycle Counting: Perform regular cycle counts of inventory items to ensure accuracy and consistency with system records. Verify stock levels, inspect goods, and report any discrepancies or issues to management. Conduct periodic audits and follow procedures to ensure proper inventory rotation.
  • Inventory Reconciliation: Compare physical inventory counts to system records and identify any variances. Investigate and resolve discrepancies, ensuring that stock levels are accurate and up to date. Assist in reconciling inventory discrepancies and maintaining accurate records.
  • Data Entry & Record Keeping: Accurately enter count results and inventory adjustments into inventory management software or spreadsheets. Maintain detailed records of inventory counts, adjustments, and audits for future reference.
  • Stock Organization & Management: Ensure inventory is properly organized, stored, and labeled according to company guidelines. Assist in managing the movement of goods to optimize space and improve stock accessibility.
  • Collaboration & Communication: Work closely with warehouse staff and managers to address inventory-related issues and maintain an efficient workflow. Communicate inventory updates, discrepancies, and trends to relevant departments, including purchasing and logistics.
  • Inventory Reporting: Generate and provide regular inventory reports to management, highlighting stock levels, discrepancies, and trends. Contribute to monthly, quarterly, and year-end inventory reports for management review.

Skills & Qualifications:

  • Strong attention to detail and accuracy in counting and recording inventory.
  • Familiarity with inventory management software (e.g., SAP, Oracle, or similar).
  • Ability to work efficiently and independently with minimal supervision.
  • Strong organizational skills and the ability to prioritize tasks.
  • Good communication and teamwork skills to collaborate with warehouse and management teams.
  • Experience with cycle counting and inventory reconciliation procedures.
  • Basic math skills and proficiency in using Microsoft Excel or similar tools for data entry.

Dental Assistant

Plaza Dental Studio
Phoenix
07.2024 - 10.2024

Summary: Skilled and compassionate Dental Assistant with hands-on experience in providing excellent patient care, supporting dental procedures, and managing office operations. Proficient in preparing patients for treatments, sterilizing equipment, maintaining accurate records, and assisting in a wide range of dental procedures. Demonstrates strong organizational, communication, and multitasking abilities in a fast-paced healthcare environment.

Key Responsibilities:

  • Patient Care: Greet patients and make them comfortable before, during, and after dental procedures. Prepare patients for examinations, take medical histories, and provide post-treatment instructions.
  • Assisting in Procedures: Assist the dentist during examinations and dental procedures, such as fillings, extractions, and cleanings. Handle dental instruments, materials, and equipment as directed by the dentist. Manage suction, retractors, and other tools to maintain a clear working area during procedures.
  • Radiography & Diagnostic Support: Take dental X-rays and ensure the images are clear and diagnostic-quality. Prepare and process dental X-rays and assist in diagnostic tasks as directed by the dentist.
  • Sterilization & Equipment Management: Sterilize and disinfect dental instruments and equipment according to health and safety protocols. Ensure dental equipment is in good working order, and arrange for repairs when necessary.
  • Administrative Tasks: Schedule patient appointments, confirm follow-ups, and maintain an organized patient record system. Manage patient billing, insurance claims, and treatment plan documentation.
  • Patient Education & Support: Educate patients on proper dental hygiene practices and post-treatment care. Provide emotional support and encouragement to patients, especially those anxious about procedures.

Skills & Qualifications:

  • Proficient in dental procedures, sterilization techniques, and dental equipment handling.
  • Experience with dental software and scheduling systems.
  • Strong communication and interpersonal skills to interact with patients and dental team members.
  • Knowledge of dental radiology and infection control procedures.
  • Ability to multitask and maintain a calm, professional demeanor in a fast-paced environment.
  • Basic knowledge of dental office management and insurance billing.

Dental Receptionist

Plaza Dental Studio
Phoenix
04.2024 - 07.2024

Summary: Highly organized and customer-focused Dental Receptionist with experience managing front desk operations in a dental office. Skilled in patient scheduling, insurance verification, and providing excellent customer service to ensure a smooth and welcoming environment for patients.

Key Responsibilities:

  • Greet patients warmly and assist with check-in and check-out procedures.
  • Schedule and confirm appointments, ensuring an efficient patient flow.
  • Handle phone calls, respond to inquiries, and provide accurate information about dental services.
  • Verify patient insurance coverage and process billing and payments.
  • Maintain and update patient records with accuracy and confidentiality.
  • Assist with administrative tasks such as filing, data entry, and office supply management.
  • Coordinate with dental staff to ensure smooth daily operations.
  • Address patient concerns and provide excellent customer service.

Skills & Qualifications:

  • Strong communication and interpersonal skills.
  • Proficiency in dental software (such as Dentrix, EagleSoft, or Open Denta , GoodX).
  • Knowledge of dental insurance and billing procedures.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Attention to detail and strong organizational skills.

Medical Administrator

Mediclinic Victoria Hospital
Tongaat
04.2023 - 11.2023

Summary: Highly organized and detail-oriented Hospital Medical Administrator with experience managing healthcare operations, coordinating medical staff, and ensuring compliance with hospital policies and regulations. Skilled in administrative leadership, patient record management, financial oversight, and process optimization to enhance hospital efficiency and patient care.

Key Responsibilities:

  • Oversee daily administrative operations of the hospital to ensure efficiency and quality patient care.
  • Manage patient records, ensuring accuracy, confidentiality, and compliance with healthcare regulations.
  • Coordinate with medical staff, nurses, and departments to streamline hospital workflows.
  • Supervise billing, insurance claims processing, and financial reporting.
  • Ensure compliance with healthcare laws, accreditation standards, and hospital policies.
  • Assist in staff recruitment, training, scheduling, and performance evaluations.
  • Liaise with government agencies, insurance providers, and stakeholders to optimize hospital services.
  • Implement process improvements to enhance hospital administration and patient satisfaction.

Skills & Qualifications:

  • Strong knowledge of hospital administration, healthcare policies, and medical regulations.
  • Excellent leadership, organizational, and problem-solving skills.
  • Proficiency in healthcare management software and electronic health records (EHR) systems.
  • Ability to coordinate multi-departmental functions and ensure operational efficiency.

Home School Instructor

Etutor
Ballito
01.2023 - 03.2023

Summary: Experienced and dedicated Tutoring Facilitator with expertise in organizing, overseeing, and supporting tutoring programs. Skilled in coordinating tutoring sessions, managing tutor and student relationships, and ensuring academic progress through personalized instructional support. Proven ability to track student performance, assess learning outcomes, and create a positive, productive learning environment.

Key Responsibilities:

  • Organize and coordinate tutoring sessions, ensuring proper scheduling and tutor-student matches based on subject expertise and needs.
  • Provide support and guidance to tutors to ensure high-quality tutoring services are provided to students.
  • Monitor student progress, track performance, and identify areas for improvement through assessments and feedback.
  • Communicate regularly with students and parents regarding academic progress and tutoring effectiveness.
  • Develop and distribute learning resources to support tutoring sessions and reinforce student learning.
  • Ensure that tutoring sessions are aligned with academic standards and educational goals.
  • Address any concerns or issues related to tutoring sessions, providing solutions to ensure smooth operations.
  • Maintain accurate records of tutoring activities, attendance, and progress reports.
  • Facilitate communication between tutors, students, and educational staff to enhance the tutoring experience.

Skills & Qualifications:

  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal skills.
  • Ability to assess student performance and adapt instructional strategies to meet diverse needs.
  • Familiarity with educational technologies and tutoring platforms.

Education

Bachelor - Cyber Security

IT Certification Academy
Durban North
05-2024

High School Diploma -

Seatides Combined School
Ballito
12-2022

Skills

  • Time management
  • Learning style adaptation
  • Progress tracking and reporting
  • Patient scheduling & appointment management
  • Dental software (eg, Dentrix, Eaglesoft,GoodX)
  • Insurance verification and billing
  • Front desk operations
  • Customer service
  • HIPAA compliance
  • Multi-line phone handling
  • Payment processing
  • Record keeping
  • Conflict resolution
  • Healthcare operations management
  • Patient records management (EHR systems)
  • Staff coordination and scheduling
  • Medical billing and insurance
  • Compliance and regulatory knowledge
  • Process improvement
  • Strong leadership and communication
  • Budgeting and financial reporting
  • Confidentiality & data protection
  • Interdepartmental collaboration
  • Chairside assistance
  • Infection control and sterilization
  • Patient care and comfort
  • Dental radiography (X-rays)
  • Instrument setup and preparation
  • Oral health education
  • Record keeping
  • Lab work and impressions
  • Team collaboration
  • Inventory control and reconciliation
  • Data entry and record accuracy
  • Cycle counting procedures
  • Use of inventory management systems (eg, SAP, Oracle)
  • Basic math skills
  • Attention to detail
  • Warehouse organization
  • Quality control
  • Problem-solving
  • Excel and spreadsheet management
  • Package sorting and labeling
  • Shipment verification
  • Manual handling and lifting
  • Time management
  • Use of scanners/barcode readers
  • Safety awareness
  • Physical stamina
  • Team collaboration
  • Inventory tracking
  • Forklift/pallet jack (if certified)
  • Network security
  • Penetration testing
  • Ethical hacking
  • Risk assessment
  • Security compliance (eg, HIPAA, PCI-DSS)
  • Cryptography and encryption
  • Incident response
  • Firewalls and IDS/IPS
  • Malware analysis
  • Cloud security
  • Cybersecurity tools (eg, Wireshark, Kali Linux, Nessus)
  • Security policy development
  • SQL
  • Database Administration etc
  • Programming ( Delphi , C,JavaScript )

Languages

English
First Language
Afrikaans
Upper Intermediate (B2)
B2

Software

  • Microsoft Office (Excel , Word , PowerPoint etc. )
  • Microsoft Azure
  • MediHelp
  • GoodX
  • Oracle
  • Oracle Putty
  • QuickBooks
  • Pastel
  • Sage

Certification

  • A+
  • N+
  • Security+
  • SC900
  • SC200
  • MS102

References

References available upon request.

Timeline

Inbound Sorter

Takealot
03.2025 - Current

Inventory Cycle Counter

Takealot
02.2025 - 03.2025

Dental Assistant

Plaza Dental Studio
07.2024 - 10.2024

Dental Receptionist

Plaza Dental Studio
04.2024 - 07.2024

Private Home Tutor

Self-employed
01.2024 - Current

Medical Administrator

Mediclinic Victoria Hospital
04.2023 - 11.2023

Home School Instructor

Etutor
01.2023 - 03.2023

Bachelor - Cyber Security

IT Certification Academy

High School Diploma -

Seatides Combined School
Jenelle Bethany Govindasamy