Summary
Overview
Work History
Education
Skills
Timeline
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Jené Winkelmann

Industrial Engineer

Summary

I am a friendly, people-oriented Industrial Engineer with a passion for working with both processes and people.

Overview

4
4
years of professional experience

Work History

Process Engineer

MIP Holdings
01.2021 - 04.2023
  • Mapped, streamlined, and automated business processes through MIP's digital stack module. The integration between the digital stack and other systems of MIP provided experience in Healthcare Risk and Funding, Lending, Group Life and Risk, Individual Life and Risk, Big Data, and Research and Innovation verticals.
  • Day-to-day responsibilities include gathering requirements, defining processes, mapping processes, automating and optimizing processes to increase efficiency and reduce manual intervention, validating data entered by users, implementing Service Level Agreements (SLAs), controlling security and access, cooperating with developers, critical thinking and problem- solving, communicating to clients and co-workers, extensive testing, user training, documenting process outcomes, and monitoring of existing processes.
  • From 2022 responsibilities increased to training new employees, mentoring new employees, demoing to new and existing clients, taking part in initial discussions, and planning new projects.

Senior Business Analyst

IPlan Global
05.2023 - Current
  • Successfully contributed to two Microsoft Dynamics 365 Finance and Operations implementation projects.
  • Specialized in the support phase of a project within the fresh produce industry in the United Kingdom.
  • Specialized in the cut-over, go live and support phases of a project within the fresh produce industry in the United States of America.
  • Ensured seamless alignment between people, systems, and business processes to optimize project outcomes.
  • Participated in change management initiatives, facilitating the smooth transition of employees to the newly implemented system.

Education

Matric Certificate -

Kalahari High School
Kuruman
04.2001 -

B.Eng - Industrial Engineering

North West University
Potchefstroom, South Africa
04.2001 -

Skills

Process optimization

Workflow analysis

Detail oriented

Time management

Timeline

Senior Business Analyst

IPlan Global
05.2023 - Current

Process Engineer

MIP Holdings
01.2021 - 04.2023

Matric Certificate -

Kalahari High School
04.2001 -

B.Eng - Industrial Engineering

North West University
04.2001 -

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Jené WinkelmannIndustrial Engineer