Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

JEMAINE NAIDOO

Prestbury, Pietermaritzburg

Summary

“An accomplished, versatile and results-driven individual.” Objective Looking to secure a challenging and rewarding new role within the industry, where skills, knowledge and expertise gained throughout previous experience can be transferred across and utilised to best effect for the benefit of your organisation Key Competencies Excellent Interpersonal skills Good Communication skills Good planning and organising skills Adaptable Excellent Administration Skills Confident Dedicated Team player Results driven

Overview

11
11
years of professional experience

Work History

Assistant Manager

Grace Jewellers
06.2019 - Current
  • Manage other Stores
  • Manage and set Sale Targets
  • Oversee Staff
  • Manage Stock, purchases, sales & stocktake
  • Manage all administration duties
  • Salesperson
  • Respond to customer complaints and comments
  • Organising special promotions, displays and events

Assistant Manager

NWJ Fine Jewellery
10.2011 - 04.2019
  • Sales
  • Stocktake
  • Cashing up
  • Administration(Including Banking, Resolving Queries & Relieving)
  • Managing and motivating a team to increase sales and ensure efficiency
  • Managing stock levels and making key decisions about stock control
  • Analysing sales figures and forecasting future sales
  • Using information technology to record sales figures, for data analysis and forward planning
  • Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development
  • Ensuring standards for quality, customer service and health and safety are met
  • Responding to customer complaints and comments
  • Organising special promotions, displays and events
  • Updating colleagues on business performance, new initiatives and other pertinent issues
  • Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues
  • Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
  • A retail manager's role is to run a store successfully
  • Working on the shop floor, they are in constant contact with their customers and staff
  • Ensuring their staff give great customer service as well as dealing with the financial side of the store and people management

Education

Matric - undefined

Woodlands Secondary School

Skills

Subjects English, Afrikaans, Biologyundefined

Timeline

Assistant Manager

Grace Jewellers
06.2019 - Current

Assistant Manager

NWJ Fine Jewellery
10.2011 - 04.2019

Matric - undefined

Woodlands Secondary School
JEMAINE NAIDOO