Dynamic and versatile professional with extensive experience in healthcare and government sectors, notably with the Ehlanzeni District Municipality. Excelled in roles requiring excellent communication and problem-solving skills, achieving significant improvements in community engagement and operational efficiency. Demonstrated leadership in mentoring staff and optimizing resources, enhancing both team productivity and service delivery.
Overview
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Work History
Nursing Assistant
Department of Health
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Enhanced patient care by effectively monitoring vital signs and accurately documenting medical information.
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
Contributed to effective communication between patients and healthcare providers by translating medical jargon into easily understandable language.
Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Council Secretariat
Ehlanzeni District Municipality
Oversaw public safety initiatives, working closely with law enforcement agencies to maintain a secure environment for all residents.
Organized town hall meetings to encourage open dialogue between residents and local government representatives.
Collaborated with other council members to develop strategic plans for community growth.
Improved community engagement by developing and implementing outreach programs.
Coordinated volunteer efforts during disaster relief situations, providing critical support to affected families and individuals.
Streamlined internal processes, increasing efficiency and reducing overall operational costs.
Implemented data-driven decision-making practices, utilizing research studies to inform policy direction.
Participated in budget planning sessions, ensuring responsible allocation of funds for key projects and programs.
Mentored junior staff members, fostering professional development opportunities within the council office.
Conducted comprehensive community surveys to gather feedback and better inform council decisions.
Led budget planning sessions, ensuring fiscal responsibility and prioritization of essential community services.
Facilitated partnerships with local businesses to promote economic development and job creation.
Streamlined council processes for efficiency, reducing paperwork and improving response times to public inquiries.
Increased public participation in council meetings with introduction of online streaming and interactive sessions.
Developed and strengthened political partnerships to further agendas.
Senior Manager: Office of the Executive Mayor
Ehlanzeni District Municipality
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Implemented and developed operational standards, policies and procedures.
Held monthly meetings to create business plans and workshops to drive successful business.
Provided strong leadership to enhance team productivity and morale.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Mentored junior staff members for skill development and career progression within the organization.
Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
Promoted a culture of continuous learning through regular workshops, seminars, and training sessions for staff.
Ordered new equipment and inventory and scheduled repairs for damaged equipment.
Sr. Specialist, Healthcare Facilities Capacity and Service Planning at Department of HealthSr. Specialist, Healthcare Facilities Capacity and Service Planning at Department of Health