Summary
Overview
Work History
Education
Skills
Interests
Timeline
References
Driving License - Category
Personal Information
Generic
Jeffrey Massingham

Jeffrey Massingham

Team Leader Specialist
Alberton

Summary

Highly adaptable and dedicated professional with a proven track record of excelling in diverse roles. Strong work ethic and commitment to excellence are evident through consistent task completion, whether independently or as part of a team. Punctuality and an exemplary attendance record reflect unwavering dedication to professional responsibilities and organizational goals. Prepared to leverage skills and experience to contribute effectively in a dynamic work environment.

Overview

13
13
years of professional experience
4
4
Languages

Work History

Team Leader Specialist

Alteram Salution
03.2023 - Current
  • Set performance expectations for the team of 15 agents, monitoring progress towards goals and providing constructive feedback as needed.
  • Helped meet changing demands by recommending improvements to business systems or procedure
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Pro Active Sales Consultant

STANDARD BANK
01.2021 - Current
  • Built productive client relationships leading to repeat and increased business in the region
  • Inbound business calls and set up appointments for presentations outlining bank services.
  • Creating ecosystem to generate growth and revenue.



Branch Financial Sales Consultant

STANDARD BANK
01.2019 - Current
  • Leveraged persuasive strategies to promote a range of bank products and services to both existing and prospective customers.
  • Conducted in-depth cost-benefit and needs analyses to tailor solutions that align with customer requirements.
  • Built and maintained robust business relationships to enhance customer loyalty and satisfaction.
  • Analyzed market potential and territory performance, meticulously tracking sales and progress reports.

Sales Consultant

STANDARD BANK
01.2013 - 07.2016
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Education

Higher Certificate NQF Level 6 - Finance

Cornerstone Performance Solution
Alberton
01.2024

Higher Certificate NQF Level 5 - Finance

Cornerstone
Alberton
01-2019

High School Diploma -

Kliptown High School
Johannesburg, South Africa
01-2019

Skills

Team supervision

Interests

Top Sales consultant in the region

Top performing team leader

Timeline

Team Leader Specialist

Alteram Salution
03.2023 - Current

Pro Active Sales Consultant

STANDARD BANK
01.2021 - Current

Branch Financial Sales Consultant

STANDARD BANK
01.2019 - Current

Sales Consultant

STANDARD BANK
01.2013 - 07.2016

Higher Certificate NQF Level 6 - Finance

Cornerstone Performance Solution

Higher Certificate NQF Level 5 - Finance

Cornerstone

High School Diploma -

Kliptown High School

References

  • Hastings Murahva, Standard Bank, 083 726 4381, hastings.murahva@standardbank.co.za
  • Zodwa Mohlabai, Standard Bank, 061 420 5615, zodwa.mohlabai@standardbank.co.za
  • Kunthi Munilalla, Standard Bank, +27 71 671 8154, kunthie.munilall@standardbank.co.za

Driving License - Category

Yes

Personal Information

  • Date of Birth: 30 Apr 1985
  • Nationality: South African
  • Driving License: Yes
  • Marital Status: Single
Jeffrey MassinghamTeam Leader Specialist