Jefestine Frans
Administrator
Cape Town,Western Cape
Summary
Dedicated and enthusiastic professional eager to apply theoretical knowledge and skills in a real world setting. I recently completed my NQF 5 certification in business analysis support practice. I also completed four Udemy certifications in Human resources. I am passionate about creating a positive working environment and fostering employee growth. I am excited to learn from experienced professionals and contribute to a dynamic organization.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
Administrator
Direct Axis
Cape Town
11.2019 - Current
- Dealing with all Debt Review documents
- Liaising directly with Debt Counsellors offices
- Follow up on outstanding documents and payments
- Dealing with Court and Consent Order documents
- Adjusting financials on accounts
- Assisting with Debt Review related queries
- Resolve debtors queries within set timelines, to ensure turn around times are met
- Im
- Collating QA results
- Stand in 2IC when team leader has been on leave
Debt Negotiator
Direct Axis
04.2014 - 10.2019
- Calling clients to make payment arrangements on arrear accounts
- Ensuring that daily and monthly targets are met
- Stand in 2ic when team leader was on leave
- Doing team stats and updating score cards
Loan Specialist
Direct Axis
09.2016 - 12.2017
- Calling existing clients to offer finance
Education
Grade 12 - Matric
Steenberg High School
Cape Town, South Africa 04.2001 -
Business Analysis Support Practice NQF 5
Novia One Business School
Sandton, South Africa 04.2001 -
Skills
Languages
English, Afrikaans
Accomplishments
Imagine beyond mentorship program in Human Resources (August 2023 - February 2024)
Certification
Learn HR fundamentals for a career in Human resources
Timeline
Administrator
Direct Axis
11.2019 - Current
Loan Specialist
Direct Axis
09.2016 - 12.2017
Debt Negotiator
Direct Axis
04.2014 - 10.2019
Grade 12 - Matric
Steenberg High School
04.2001 -
Business Analysis Support Practice NQF 5
Novia One Business School
04.2001 -
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