Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Timeline
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Jefestine Frans

Administrator
Cape Town,Western Cape

Summary

Dedicated and enthusiastic professional eager to apply theoretical knowledge and skills in a real world setting. I recently completed my NQF 5 certification in business analysis support practice. I also completed four Udemy certifications in Human resources. I am passionate about creating a positive working environment and fostering employee growth. I am excited to learn from experienced professionals and contribute to a dynamic organization.

Overview

10
10
years of professional experience
4
4
Certifications

Work History

Administrator

Direct Axis
Cape Town
11.2019 - Current
  • Dealing with all Debt Review documents
  • Liaising directly with Debt Counsellors offices
  • Follow up on outstanding documents and payments
  • Dealing with Court and Consent Order documents
  • Adjusting financials on accounts
  • Assisting with Debt Review related queries
  • Resolve debtors queries within set timelines, to ensure turn around times are met
  • Im
  • Collating QA results
  • Stand in 2IC when team leader has been on leave

Debt Negotiator

Direct Axis
04.2014 - 10.2019
  • Calling clients to make payment arrangements on arrear accounts
  • Ensuring that daily and monthly targets are met
  • Stand in 2ic when team leader was on leave
  • Doing team stats and updating score cards

Loan Specialist

Direct Axis
09.2016 - 12.2017
  • Calling existing clients to offer finance

Education

Grade 12 - Matric

Steenberg High School
Cape Town, South Africa
04.2001 -

Business Analysis Support Practice NQF 5

Novia One Business School
Sandton, South Africa
04.2001 -

Skills

Languages

English, Afrikaans

Accomplishments

Imagine beyond mentorship program in Human Resources (August 2023 - February 2024)

Certification

Learn HR fundamentals for a career in Human resources

Timeline

Administrator

Direct Axis
11.2019 - Current

Loan Specialist

Direct Axis
09.2016 - 12.2017

Debt Negotiator

Direct Axis
04.2014 - 10.2019

Grade 12 - Matric

Steenberg High School
04.2001 -

Business Analysis Support Practice NQF 5

Novia One Business School
04.2001 -
Jefestine FransAdministrator