JEANNINE ASENGO

• Assist in all day-to-day administrative tasks
• Met schedule using excellent planning and coordination skills
• Prepared timely and accurate financial reporting and analysis
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Accurately document customer interactions, issues, and resolutions in the company's CRM system, ensuring all records are up-to-date and properly maintained for future reference.

Handle inbound and outbound calls, providing exceptional customer service by addressing inquiries, resolving issues, and offering product or service information to customers in a professional and efficient manner.

Identify and troubleshoot customer concerns, working closely with other departments, if necessary, to resolve issues quickly and ensure customer satisfaction

- Process and record daily financial transactions, including accounts payable and receivable, using accounting software such as Payroll.

- Support the month-end and year-end closing processes by gathering and organizing relevant financial data.

- Maintain payroll records, including timesheets, attendance data, and employee compensation details, in compliance with company policies and legal requirements