Summary
Overview
Work History
Education
Skills
Timeline
Generic

JEANIFFER LEBOGANG MOREKU

Johannesburg

Summary

Experienced administrative professional dedicated to optimizing office processes and driving operational efficiency. Recognized for reliability and adaptability, fosters a collaborative environment that enables teams to achieve their goals. Strong ability to organize information, manage schedules, and provide precise and reliable administrative support. Skilled in streamlining tasks and ensuring smooth workflow. Knowledgeable personal assistant with a solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Excels in data entry and document management, ensuring accuracy and a seamless workflow.

Overview

11
11
years of professional experience

Work History

Customer Service and PO Clerk

Adcock Ingram
01.2021 - Current


  • Meet with suppliers to establish and maintain partnerships
  • Create Purchase order and make a purchase
  • Address material Defect and deficiencies with respective suppliers
  • Liaise with suppliers on foreseeable and unforeseen stock shortages
  • Follow up on orders to supplier if no response and delivery
  • Follow-up on Invoices payments finance department
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Improved response times to customer inquiries, implementing new filing system for quicker access to information.
  • Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
  • Handle incoming calls, emails, and other communications, directing them as appropriate.

Receiving Clerk

Adcock Ingram
02.2014 - 03.2015
  • Identify damaged and defective items through inspection
  • Direct merchandise to restocking, storage, and shipment locations based on the system orders
  • Kept suppliers organized and ready for any shopping or receiving need
  • Resolved shipment problems and contracted suppliers and the shipping personnel
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Maintained tidy, organized and safe work area to comply with cleanliness standards.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Moved shipment materials to and from designated areas using lift and hand trucks.

Reserve Logistics Clerk

Adcock Ingram
02.2014 - 03.2015
  • Minimize negative impact on business, proactively analyzing changing conditions and avoiding shortages
  • Reviewed Logistics performance with customers against targets, benchmarks, and service agreement
  • Minimized obsolescence with effective product management strategies
  • Supported customers by maintaining positive business relationships with key personnel and consistently meeting needs
  • Stepped up and managed logistics department tasks during supervisor absences.


Administration

• Organise and coordinate meetings, including preparing agendas, taking minutes, and ensuring follow-up on action items.

• Assist in the preparation of meeting materials and presentations.

• Plan and booking flights, accommodations, and transportation.

• Prepare travel expense reports and ensure timely reimbursement.

• Managing calendars, scheduling appointments, meetings, and travel arrangements.

Education

Advanced Certificate - Sourcing and Supply Chain Management

University of South Africa
02.2025

Diploma - Operations Management

University of Johannesburg
01.2010

Certificate - Enterprise resource planning

University of Johannesburg
01.2010

Skills

  • Time Management
  • Team Player
  • Negotiation
  • Planning
  • Customer Service
  • Interpersonal
  • Organizing
  • Communication
  • Problem solving
  • Telephone etiquette
  • Customer satisfaction
  • Filing systems
  • Calendar management
  • Spreadsheet development
  • Mail sorting
  • Schedule and calendar management
  • Travel arrangements
  • Verbal and writing communication
  • Creative thinking
  • Meeting planning

Timeline

Customer Service and PO Clerk

Adcock Ingram
01.2021 - Current

Receiving Clerk

Adcock Ingram
02.2014 - 03.2015

Reserve Logistics Clerk

Adcock Ingram
02.2014 - 03.2015

Diploma - Operations Management

University of Johannesburg

Certificate - Enterprise resource planning

University of Johannesburg

Advanced Certificate - Sourcing and Supply Chain Management

University of South Africa
JEANIFFER LEBOGANG MOREKU