Jeanette Nontsikelelo Molaodi
Klerksdorp
Summary
Proven customer service expert from PicknPay Clothing, adept in POS proficiency and exceptional verbal communication. Excelled in enhancing customer satisfaction and streamlining checkout processes, significantly contributing to team goals. Known for dependability and attention to detail, consistently exceeding productivity targets without compromising quality.
Overview
3
3
years of professional experience
Work History
Cashier And Sales/ Floor Assistant
PicknPay Clothing
08.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Answered questions about store policies and addressed customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
Floor Assistant
E-Fashions
03.2022 - 06.2022
- Promoted a safe work environment by adhering to company safety guidelines and reporting any hazards or incidents promptly.
- Played an active role in achieving store targets by engaging with customers and actively promoting current promotions or special offers.
- Developed strong relationships with repeat customers by remembering preferences and offering personalized recommendations when appropriate.
- Provided timely assistance to customers, addressing their inquiries and resolving any issues or concerns.
- Demonstrated strong multitasking skills while balancing tasks such as stocking shelves, assisting customers, and operating cash registers when necessary.
Education
Matric -
New Vision Secondary School
Klerksdorp 11.2019
Skills
- Customer service excellence
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Guest inquiries
- Attention to detail
- Visual merchandising
- Honest and dependable
- Point of sale proficiency
- Records maintenance
Timeline
Cashier And Sales/ Floor Assistant
PicknPay Clothing
08.2022 - Current
Floor Assistant
E-Fashions
03.2022 - 06.2022
Matric -
New Vision Secondary School
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