JEANETTE MANTOA SELEPE
Braamfischerville
Summary
I am a dedicated and hardworking individual with strong organizational skills and adaptability. Eager to leverage my ability to effectively prioritize tasks independently, I am enthusiastic about growing and contributing to the team. My commitment to learning and professional growth align perfectly with the dynamic nature of business.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
10
10
years of professional experience
4
4
Certifications
Work History
MERCHANDISER
Smollan (Lactalis field services)
Johannesburg
07.2023 - Current
- Planning and developing merchandising strategies
- Collaborating with other teams
- Develop sales plans
- Enhance promotions
- Forecasting sales and profits
- Manage inventory information
- Managing levels and distribution of stock
- Track and manage customers satisfaction
- Building customer relationships
- Ordering goods
- Setting up displays
MERCHANDISER (LEARNERSHIP)
Smollan and Associates
07.2022 - 07.2023
- Planning and developing merchandising strategies
- Collaborating with other teams
- Develop sales plans
- Enhance promotions
- Forecasting sales and profits
- Manage inventory information
- Managing levels and distribution of stock
- Track and manage customers satisfaction
- Building customer relationships
- Ordering goods
- Setting up displays
SALES PERSON
Cash crusaders
03.2020 - 01.2022
- Customer service
- Build relationships with existing customers
- Meeting or exceeding sales goals
- Achieve sales targets
MERCHANDISER
Smollan (Heineken)
04.2019 - 11.2019
- Ensures that the shelves of a retail store are stocked with products and displays them accordingly for customers.
- Making display stands in different bottle stores for promotions available.
INVOICE CLERK
PNA
11.2018 - 01.2019
- Back to school Vacancy
- Assist with data entry and reports
- Process invoices
- Maintain records
- Handle clients request
- Contact customer and Suppliers
SALES PERSON
Cash crusaders
10.2017 - 12.2017
- I was on contract.
- Build relationships with existing customers
- Meeting or exceeding sales goals
- Makes sales appointments with clients
- Achieve sales targets
CASHIER
Checkers
07.2016 - 09.2017
- Customer service
- Balancing cash registers
- Processing refunds
- Provide information to customers
- Handle customer complaints
Administrator
Ikhono Ma Afrika
12.2015 - 05.2016
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
Education
Higher National Certificate - Business Management
IQ Academy
08-2024
Grade 12 -
Kgatelopele Secondary School
11-2015
Skills
Good Communication
Time Management
Customer Service
Computer Literate
Strong Work Ethic
Attention to Detail
Problem Solving
Sales techniques
Certification
COMPUTER
References
- Winston Modikwane winston.modikwane@smollan.com
- Michael Ramela (Ikhono Ma Afrika) 0684626644
- Tshilidzi Ndou (Cash crusaders) 0820644543
Timeline
MERCHANDISER
Smollan (Lactalis field services)
07.2023 - Current
MERCHANDISER (LEARNERSHIP)
Smollan and Associates
07.2022 - 07.2023
SALES PERSON
Cash crusaders
03.2020 - 01.2022
MERCHANDISER
Smollan (Heineken)
04.2019 - 11.2019
INVOICE CLERK
PNA
11.2018 - 01.2019
SALES PERSON
Cash crusaders
10.2017 - 12.2017
CASHIER
Checkers
07.2016 - 09.2017
Administrator
Ikhono Ma Afrika
12.2015 - 05.2016
Higher National Certificate - Business Management
IQ Academy
Grade 12 -
Kgatelopele Secondary School