Summary
Overview
Work History
Education
Skills
Certification
COMPETENCIES:
References
Timeline
Generic

Jean-Pierre Scheffers

Public Administration Graduate
Paarl,

Summary

Organized and detail-oriented Public Administration graduate with hands-on experience supporting government operations through volunteer work. Strong administrative, problem-solving skills, proficient in microsoft office, report preparation, and data entry. Eager to contribute to efficient office operations and public service delivery, while continuing to grow professionally. Proven ability to quickly adapt and learn in fast-paced environments. Known for excellent communication, teamwork, and leadership. Seeking opportunities to utilise my experience and skills to drive organisational growth and contribute to the success of public-sector initiatives.

Overview

6
6
years of professional experience
5
5
Certifications
1
1
Language

Work History

Admissions/Medical Record Clerk (Volunteer)

Paarl Provincial Hospital
04.2024 - 06.2024


  • Ensured accuracy of records by diligently reviewing and updating documents based on new information or changes in client circumstances.
  • Proactively contributed to a positive work environment by offering support and assistance to colleagues when needed, fostering a strong sense of teamwork.
  • Developed essential skills in time management and prioritization, effectively balancing multiple tasks and responsibilities within the volunteer role.
  • Collaborated effectively with other volunteers to complete projects on time while maintaining high-quality standards.
  • Displayed adaptability in learning new software programs quickly to increase overall efficiency within the organization.
  • Supported the team''s productivity by assisting with meeting preparations and taking detailed minutes for future reference.
  • Contributed to the efficient functioning of the office by performing various clerical tasks, including data entry, photocopying, and faxing.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Created and maintained detailed records of all office activities.
  • Utilized office management software to record and track customer information.
  • Provided excellent customer service at the front desk, greeting visitors warmly and directing them to appropriate staff members or resources.
  • Managed sensitive information with discretion, maintaining confidentiality of client records and personal data.

Merchandiser

Paarl East Super Spar
03.2018 - 02.2019
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Developed and implemented seasonal merchandise plans, aligning inventory with consumer trends.
  • Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
  • Developed merchandising strategy to efficiently move overstock.

Education

Diploma - Public Administration

Cape Peninsula University of Technology
01-2024

N6 Certificate - Public Management

Boland College
01-2020

Grade 12 -

Klein Nederburg Secondary
01-2017

Skills

    Planning & Organising

    Administrative Support & Coordination

    Numerical Skills

    Good communication skills (verbal and written)

    Professional Correspondence & Filing

    MS Office (Word, Excel, Outlook,Power BI and PowerPoint)

    Meeting Scheduling & Minute Taking

    Time Management

    Report Writing & Documentation

    Confidentiality and Ethical Standards

    Do research and analyse documents

    Work independently as well as part of a team

    Ability to work under pressure and meet deadlines

Certification

Word 2016 - Features and Functionality

COMPETENCIES:

  • Understanding of government structures and administrative processes
  • Risk management
  • Understanding of public policy development and implementation
  • Performance Management
  • Knowledge of legal and regulatory frameworks in the public sector
  • Understanding of local, provincial and national government operations
  • Awareness of public service ethics, transparency, and accountability
  • Knowledge of procurement and budgeting in the public sector
  • Knowledge of Public Service Regulations
  • Service Delivery

References


Mrs M Vosloo

Human Resources Manager, Paarl East SuperSpar 

Contact number: 072 540 5188

Relationship: Former Manager


Mrs A Nel

Lecturer/ Program manager, Boland College

Contact number: 076 525 9686

Relationship: Former Lecturer


Mrs D Kannemeyer

Admissions & Medical Records Manager, Paarl Provincial Hospital

Email: Doneethe.Kannemeyer@westerncape.gov.za

Relationship: Former Supervisor

Timeline

Admissions/Medical Record Clerk (Volunteer)

Paarl Provincial Hospital
04.2024 - 06.2024

Merchandiser

Paarl East Super Spar
03.2018 - 02.2019

Diploma - Public Administration

Cape Peninsula University of Technology

N6 Certificate - Public Management

Boland College

Grade 12 -

Klein Nederburg Secondary

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