Jean-Pierre Salzwedel
Part Sales
Ohrigstad,Limpopo
Summary
Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Spare Parts Manager experienced in leading and developing teams to meet company growth and profitability goals. Employs proficient use of MS Office to effectively present parts data and respond to inquiries to enhance service quality. Talented in quick and accurate diagnosis, disassembly, reassembly and fabrication of complex equipment and components. Offering superior comprehension of performance needs of New Holland, JCB and Landini machinery.
Overview
3
3
Languages
5
5
years of post-secondary education
10
10
years of professional experience
Work History
Parts Manager
Laeveld Trekkers Ohrigstad
Ohrigstad, South Africa
01.2014 - Current
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Submitted reports to senior management to aid in business decision-making and planning.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Increased sales by 20% in the first year.
Lifeguard
Leopard Creek
Malalane, South Africa
12.2013 - 12.2013
- Consulted with emergency personnel while securing scene.
- Monitored safety of all guests in and around swimming pool.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained rescue equipment in peak condition by conducting inspections and completing basic repairs.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Sales
Mjejane
Hectorspruit, South Africa
01.2011 - 11.2013
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Increased sales by 15% over 2 years by offering consultation on products and services and applying customer service and upselling techniques.
Education
High School Diploma -
Komatipoort Academic
Komatipoort 01.2009 - 12.2013
Skills
Purchasing
undefinedAdditional Information
Contact info Laeveld Trekkers Ohrigstad: 087 655 1425
Contact: Ruaan
Contact info Leopard Creek: 013 791 2000
Contact: Marie
Contact info: Mjejane: 083 687 6677
Contact: Frieda
Timeline
Parts Manager
Laeveld Trekkers Ohrigstad
01.2014 - Current
Lifeguard
Leopard Creek
12.2013 - 12.2013
Sales
Mjejane
01.2011 - 11.2013
High School Diploma -
Komatipoort Academic
01.2009 - 12.2013
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