Jean-Pierre Nettmann

1 Administrator

customer service .

Receiving of stock and storing parcels .

Escalating any faults found in the branch.

Assisting with daily tasks (opening and closing).

2 Branch assistant

Assist with delivery driver parcel book-out procedure.

Office support,across various tasks.

3 Returns

Accurately capture and process all returns daily.

Streamline communication between branch and head office (sending Manifests to head office).

Escalate, return issues (lost parcel, damages)

Candice Haya

0796018670

1 Customer Service

Provide and maintain an efficient quality customer service.

Resolve customer queries.

Assist and advice customers.

Be alert and report suspicious behavior to management.

Assist in an effective manner insuring an out Standing service with in the health department.

2 Merchandising

keep merchandise displays.

Report all price discrepancies .

verify and correct shelf talkers.

`adhere to layouts and standard operating procedures

3 Sales & Targets

Achieve monthly targets , brand as received from management. Keep updated with new products lines and inform management thereof.

Maximise the relevant category turn over and profit with in health division

Achieve department , brand , product and vendor sales and profit targets .

Monthly promotions must be implemented effectively to maximise sales.

Consistently monitor sales vs targets and act accordingly

4 Stock Control

Report stock levels.

Report expired stock.

Manage stock damages.

Ensure stock rotation .

Responsible for health department designed storeroom.

Jc

0768950905

Sales

Advise customers on health benefits of products allocated to me to sell