Jean-Pierre Marais
Professional Sales & Business Development Specialist
Benoni
Summary
Highly driven and results-oriented sales professional with a proven track record in lead generation, cold calling, and business development. Known for exceptional communication skills, resilience, and an unwavering commitment to achieving sales targets. Adept at building strong client relationships, handling objections with professionalism, and consistently exceeding expectations.
Overview
24
24
years of professional experience
2000
2000
years of post-secondary education
3
3
Certifications
Work History
Business Development Representative
Puulse Marketing
02.2024 - Current
- Conducted high-volume cold calls daily, generating qualified leads for the sales team
- Effectively engaged potential clients, identified needs, and facilitated seamless lead transfers
- Maintained detailed CRM records and optimized call scripts for improved conversion rates
- Achieved and exceeded daily and monthly sales targets consistently
- Delivered excellent customer service while handling objections professionally
- Trained and mentored junior sales representatives, fostering a supportive team environment and facilitating professional growth.
- Provided exceptional customer service, resulting in increased client satisfaction and repeat business.
Outbound Call Centre Agent
Democratic Alliance
01.2023 - 11.2023
- Made 250+ calls per day to verify voter information and assist with registrations
- Addressed concerns of irate supporters, escalating issues to ward councillors and ensuring prompt resolution
- Maintained accurate records of supporter interactions and updated the database accordingly
- Successfully handled difficult conversations while maintaining professionalism and voter confidence
- Expanded client base by consistently meeting daily targets for outbound calls made per shift.
Semi-Skilled Fitter & Maintenance
High Alloys - Actonville
01.2019 - 01.2021
- Maintained and repaired industrial machinery, furnaces, and high-pressure pipelines
- Ensured compliance with safety standards and seamless operation of production processes
- Managed material supply, optimizing production efficiency
Freelance Network Consultant & Installation Specialist
Independant Contracter
01.2011 - 01.2019
- Provided network consulting, troubleshooting, and installation services
- Assisted clients with system upgrades and security implementations
- Designed failover protocols to minimize downtime
- Provided configuration recommendations and assistance in customer deployment.
- Implemented backup systems to protect critical data from loss due to hardware failures or natural disasters.
- Consistently met project deadlines while maintaining high-quality work standards through effective time management techniques.
Network & IT Support Roles
Business Connexion (Comparex Africa)
01.2004 - 01.2011
- Held progressive roles from Call Centre Agent to 3rd Line Network Engineer
- Managed SLA agreements, network security, and troubleshooting for corporate clients
- Installed and maintained Cisco security infrastructure
Call Centre Agent
I-Fusion Holdings
01.2001 - 01.2004
- Managed inbound and outbound customer interactions, ensuring efficient issue resolution
- Maintained SLA monitoring and client reporting
Education
Matriculated -
Hoërskool Birchleigh
Kempton Park, South Africa01-2000
Skills
- Lead Generation
- Cold Calling
- Business Development
- Client Engagement
- CRM
- Sales Funnel Management
- Customer Retention
- Objection Handling
- Problem-Solving
- Adaptability
- Technical Support
- Network Support
- Windows XP
- Linux/Unix
- Cisco IOS
- Cisco Routers
- Cisco Switches
- Cisco Firewalls
- Network Security
- VPN Configuration
- Network Cabling
- Infrastructure Support
- Salesmanship
- Resilience
- Tenacity
- Target-Driven
- Loyalty
- Dedication
Salesforce
Sales strategy
Certification
Red Hat System Administration (RH-124), 2008
Timeline
Business Development Representative
Puulse Marketing
02.2024 - Current
Outbound Call Centre Agent
Democratic Alliance
01.2023 - 11.2023
Semi-Skilled Fitter & Maintenance
High Alloys - Actonville
01.2019 - 01.2021
Freelance Network Consultant & Installation Specialist
Independant Contracter
01.2011 - 01.2019
Network & IT Support Roles
Business Connexion (Comparex Africa)
01.2004 - 01.2011
Call Centre Agent
I-Fusion Holdings
01.2001 - 01.2004
Matriculated -
Hoërskool Birchleigh
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