Jean-Pierre Coetzee

Achievements:

• Eliminated persistent network problems experienced by the company for years shortly after joining.
• Developed scripts to minimize truck rolls through timely, automated checks.
• Implemented a script to expedite the installation process for remote Mikrotik units.
• Completed overhaul encompassed both internal and external network infrastructures.
• Revamped Datacentre network with a Spine-Leaf topology implementation.
• Established robust defences by utilizing VPNs, access control lists (ACLs), and firewall configurations.

Day-to-day:

• Enhance existing configurations of site and cloud routers.
• Collaborate with colleagues across various Layer-3 departments.
• Implement new sites, and roll out improvements to existing sites.
• Guide remote network installations for diverse clients.
• Simulate real-life networks to enhance existing environments.
• Ensure network speed, availability, and reliability by monitoring system performance.

Achievements:

• Managed initiatives to optimize inventory and procurement strategies.
• Managed production server assembly and overall hardware operations.
• Played a key role in transitioning to cloud computing through virtualization development.

Day-to-day:

• Assembled physical and virtual servers (VMs).
• Investigated emerging technologies to upgrade existing software.
• Investigations using Linux and PostgreSQL.
• Monitor the NOC, as well as bi-weekly standby (24/7).
• Update current documentation and create new documentation as necessary.
• Utilized Bash scripting to address identified process deficiencies.
• Directed and oversaw a team of four learners.
• Performed client-facing helpdesk duties to maintain SLA and OLA.
• Maintained optimal performance of VMs and physical servers.
• Completed tickets and tasks timely within SLA/OL.

Achievements:

• Implemented solutions autonomously reducing human error significantly.
• Mastered basic skills rapidly to integrate with the team.
• Operated help desk independently during second month while staff were occupied.

Day-to-day:

• Assembled physical and virtual servers (VMs).
• Identified innovative technologies to enhance existing software.
• Provided client-facing helpdesk support, ensuring adherence to SLA and OLA.
• Investigations using Linux and PostgreSQL.
• Monitor the NOC, as well as bi-weekly standby (24/7).
• Maintained comprehensive and up-to-date records.

• Assisting with plant maintenance