Jean Changuion
Pretoria
Summary
Hardworking and results-driven professional with over 6 years of experience in the logistics and supply chain sector. Skilled in team leadership, task delegation, performance monitoring, and fostering a positive, compliant work environment. Experienced in global supply chain coordination, logistics optimisation, procurement, and supplier management. Completed a Bachelor of Commerce in International Supply Chain Management (2024) through the Graduate School of Marketing Management, specialising in Transport & Logistics and Procurement. Also studied a Bachelor of Education in Senior Phase Teaching (2019–2020) with specialisations in History, Mathematics, Science, and Language—enhancing communication and critical thinking skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Telematics Supervisor
Hello Group
02.2025 - Current
- Supervised the implementation and operation of telematics systems for real-time tracking, monitoring, and management of a fleet of motorcycles.
- Ensured optimal vehicle performance by managing maintenance schedules, inspections, and servicing to minimize downtime and extend asset lifespan.
- Monitored driver behavior and vehicle usage through telematics data to improve safety, reduce operational risks, and enhance compliance with company policies.
- Analyzed telematics data to optimize route planning, fuel efficiency, and asset utilization for cost-effective fleet operations.
- Developed strategies to recover stolen motorcycles using GPS tracking systems, reducing theft-related losses.
- Maintained detailed records of vehicle performance, maintenance history, and telematics reports for operational transparency and regulatory compliance.
- Provided training to internal teams and customers on telematics systems and best practices for fleet management.
- Acted as the primary point of contact for resolving customer inquiries related to vehicle tracking, leasing terms, and system functionality.
- Coordinated with cross-functional teams to integrate telematics data into broader business operations, enhancing decision-making processes.
- Partnered with external vendors for hardware procurement, system upgrades, and maintenance services to ensure seamless telematics operations.
Control Room Operator
Q4 Fuel
06.2023 - 01.2025
- Logged incidents and events accurately on in-house software program, Whatsapp and documents
- Calmly responded to issues as they arose on the road for the trucks and multiple depot sites (4), escalating incidents where necessary
- Implemented operational procedures and protocols
- Updated logistics team, controllers and security officers via the Whatsapp communication system
- Communicated all incidents to colleagues, keyholders and security response partners to keep all parties aware of perpetrators
- Controlled and prioritised incidents to keep key personnel fully informed and accomplish de-escalation of incidents
- Operated and monitored all surveillance security systems and cameras within control centre to prevent security issues
- Monitored screens and reported blind spots within facility to provide coverage for areas
- Behaved professionally and courteously whilst carrying out duties to highest standards
- Garnered understanding of human behaviour by monitoring and surveilling suspect individuals, logging and reporting incidents
- Monitored access and egress to and from service yards and management office to prevent hostile situations
- Reported incidents to superiors and contacted police and emergency response teams for situations requiring more support
- Provided timely feedback to management teams on service delivery, implementing solutions and corrective action to enhance service
- Liaised closely with statutory authorities and security supervisors in dealing with incidents and provision of information
- Presented detailed reports of all facility activity to clients per contractual agreements
Logistics manager/ shift manager
Package It
08.2022 - 03.2023
- Loading trucks with customer orders for delivery
- Managing warehouse staff of 65+ (drivers, co-drivers, pickers and packers)
- Sorting orders on the most effective route to ensure timely delivery
- Ensuring that the fleet is always sufficient for the coming routes by either hiring trucks or arranging for a truck to be fixed/be fixed by one of our mechanics
- Constantly communicating with customers/reps so they know when they can expect their order to be delivered as well as tracking of trucks on C Track
- General all-round work when needed
- Constant evaluation of logistical processes to better the supply chain
- Monitoring of drivers as well as training to ensure that all drivers are fit to drive as well as ensuring that correct procedures are followed and that they display the correct customer etiquette
- Training warehouse staff to ensure they work as efficiently with as few mistakes as possible
- When mistakes do happen such as loading the wrong item for a customer or it not being loaded to make a plan, whether to use one of the free-standing trucks to send it to the customer or to courier the item
- Maintenance of vehicles to my fullest knowledge as well as ensuring that the trucks go for their services and ensuring that the license disks stay up to date as well as fines
- Internally there would be a discussion surrounding the fine where all factors are considered to see who is at fault for that party to be liable
- Meetings with the directors to hear about problems/complaints they are getting
Logistics manager
CSSi South Africa
11.2021 - 08.2022
- Working as a logistics and inventory manager
- Picking and packaging of orders that need to be shipped domestically and internationally
- Creating the waybills for these orders as well
- Managing and organising the whole inventory where stock is continuously validated to ensure that no stock is missing
- Communicating with overseas suppliers and a third party to ensure that shipments are collected and shipped into the country, this includes USA, Serbia and Hong Kong
- Doing the costing of stock that is acquired from overseas suppliers
- Managing drivers and creating route sheets for deliveries, this also includes arranging for collections at local suppliers
- In constant communication with different shipping companies in order to get competitive quotes
- Sourcing quotes for marketing purposes
- Communicating with clients
- Ensured alignment by reconciling shipment data between multiple systems
- Refined and improved product transport and storage processes
- Recommended optimal transport modes, routes or frequency to reduce delivery times
- Assisted with continuous improvement initiatives by identifying inefficiencies and cost optimisation opportunities
- Confirmed carrier compliance with company policies and procedures for product transit or delivery
- Contributed to creation and implementation of best practice logistics policies to improve operational performance
- Delivered solutions to logistics problems while maintaining high levels of service within budgetary requirements
- Recorded purchases and supply movements to maintain accurate records
- Despatched transport personnel and vehicles to fulfill resupply requirements
- Coordinated forwarding transportation with external contractors
Warehouse Admin/ junior warehouse manager
RFP Distributors
11.2020 - 11.2021
- Worked as a warehouse administrative, help with receiving, stocktaking, picking and checking of stock that customers have ordered
- Also did filing, Bidtrack and time and attendance
- Handyman work where needed and looking on the CCTV cameras to track loss of stock as well as creating a fuel consumption efficiency sheet
- Dispatched and assessed product quality, achieving outstanding customer satisfaction
- Inspired and motivated warehouse teams in operational improvement, increasing team efficiency
- Resolved employee conflicts in most efficient manner while following company protocols
- Managed day-to-day shipping and receiving, typically overseeing more than 1000 packages in a 24-hour period
Education
NQF Level 7 - International Supply Chain Management
Graduate School of Marketing Management (IMM)
2024
Bachelor of Education - Senior Phase/ FET Teaching
University of Pretoria (TUKS)
Pretoria, South Africa01-2020
NSC - Grade 12
Afrikaans Hoër Seunskool
Pretoria2018
Skills
- Risk Assessment
- Inventory management
- Warehouse administration
- Stocktaking
- Natural environment teaching
- Picking
- Checking of stock
- Filing
- Bidtrack
- Time and attendance
- Handyman work
- Teaching coping mechanisms
- CCTV monitoring
- Fuel consumption efficiency
- Logistics management
- Order picking
- Order packaging
- Waybill creation
- Inventory organisation
- Stock validation
- Supplier communication
- Costing
- Driver management
- Route sheet creation
- Delivery arrangement
- Shipping company communication
- Quote sourcing
- Client communication
- Microsoft Suite
- Vehicle tracking
- Creative teaching methods
- Team teaching
Certification
120 Hour Advanced TEFL/ TESOL Certificate
- TEFL Universal
References
- Morne De Goede, Warehouse manager, 0738237763
- Chanel Appelo, General Manager/Financial Manager, 0824156186
- Philip Marx, Operations Manager, 0832659337
- Roy Pienaar, CEO of RFP, 0829903071
- Jean-Pierre Van der Merwe, Control room manager, 0606872574
Languages
English
Bilingual or Proficient (C2)
Afrikaans
Bilingual or Proficient (C2)
Personal Information
Driving Licence: B
Hobbies and Interests
- Camping
- Fishing
- Reptile and plant-keeping
- Sports
Timeline
Telematics Supervisor
Hello Group
02.2025 - Current
Control Room Operator
Q4 Fuel
06.2023 - 01.2025
Logistics manager/ shift manager
Package It
08.2022 - 03.2023
Logistics manager
CSSi South Africa
11.2021 - 08.2022
Warehouse Admin/ junior warehouse manager
RFP Distributors
11.2020 - 11.2021
NQF Level 7 - International Supply Chain Management
Graduate School of Marketing Management (IMM)
Bachelor of Education - Senior Phase/ FET Teaching
University of Pretoria (TUKS)
NSC - Grade 12
Afrikaans Hoër Seunskool
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