Reliable and dedicated Personal Assistant with a proven track record of taking initiative and maintaining accuracy. Highly organized, anticipates the needs of clients, excels in multitasking, proficient in software and correspondence management. Strong background in administrative support and executive assistance, skilled at managing complex calendars, coordinating meetings, and handling sensitive information with utmost confidentiality. Known for excellent teamwork and adaptability, ensures seamless operations and delivers results-driven support while maintaining a professional appearance and demeanor.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Personal assistant & admin clerk
Namso Glass Pty Ltd
01.2022 - 02.2023
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
Monitored expenses closely, maintaining an organized filing system for easy access to financial records.
Aided executive in personal tasks such as scheduling appointments or running errands when needed.
Maintained appropriate filing of personal and professional documentation.
Managed travel arrangements including flights, accommodations, and itineraries for smooth business trips.
Improved time management of the executive through effective prioritization and organization of tasks.
Displayed absolute discretion at handling confidential information.
Accomplished project deadlines by assisting with task completion whenever required.
Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
Used discretion when handling confidential information.
Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
Packer & Cashier
Shoprite Checkers
05.2021 - 11.2021
Proved successful working within tight deadlines and a fast-paced environment.
Maintained current knowledge of store promotions and highlighted sales to customers.
Enhanced customer service experience by efficiently processing purchases and returns.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Answered questions about store policies and addressed customer concerns.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Welcomed customers and helped determine their needs.
Greeted customers entering store and responded promptly to customer needs.
Conducted inventory counts by adding each item in stock and documenting in computer system.
Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Responded promptly to requests for assistance, spills and customer inquiries.
Worked with floor team and managers to meet wide range of customer needs.
Processed refunds and exchanges in accordance with company policy.
Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Cashier/office assistant
Designer Water NC
02.2019 - 02.2021
Administrative duties
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Greeted customers entering store and responded promptly to customer needs.
Worked flexible schedule and extra shifts to meet business needs.
Assisted customers with returns, refunds and resolving transaction issues.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Helped customers complete purchases, locate items, and join reward programs.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Answered questions about store policies and addressed customer concerns.
Ensured compliance with company policies and procedures while processing transactions efficiently.
Enhanced customer service experience by efficiently processing purchases and returns.
Teacher, Grade 1
Little Explorers Nursery & Preschool
03.2017 - 07.2018
Incorporated social-emotional learning into daily lessons, promoting empathy, self-awareness, and responsible decision-making among students.
Adapted lesson plans to meet the needs of diverse learners, ensuring all students were challenged appropriately and supported in their academic growth.
Mentored new teachers in effective instructional strategies and classroom management techniques.
Utilized formative assessments to monitor student progress and adjust instruction accordingly for optimal learning outcomes.
Enhanced classroom management, establishing a positive learning environment with clear expectations and consistent consequences.
Increased parent involvement through regular communication channels such as newsletters, conferences, and volunteer opportunities within the classroom.
Improved students'' reading comprehension by implementing diverse teaching strategies and materials.
Developed strong relationships with parents, maintaining open communication to support student success both inside and outside the classroom.
Provided warm, supportive environment for developing academic, social, and emotional growth.
Established open communication and positive relationships with students, parents, peers, and administrative staff.
Pursued professional development during summer months to maintain certification and extend skills.
Maintained student portfolios to monitor learning progress and completion of work required for promotion to next grade level.
Education
Grade 12 -
Institute El Roble
Bogota Colombia
06-2018
Await diploma - Tourism
Oxbridge Academy
Masters - Spanish
Unisa
Pretoria, South Africa
03-2022
Skills
Calendar management
References
Mrs maria. 074 497 9123
Mr Desmond. 0678294491
Ms Carolina 0698790025
Awards
Special Honourable Mention, For her EFFORT AND ACHIEVEMENT, proving that when you strive with dedication for the targets in life, it is possible to reach to goals with satisfaction., It is given in the city of Bogotá, D.C. on the seventh (7) day of the month of July 2018
DISCHARGE AND REFERRAL LETTER
Jaylee Stander is a 21-year-old female that was residing in Cape Town at time of admission. She fell from 3rd storey of building on 18/07/2022. She sustained L2+3 vertebral fractures, spinal compression at L2, likely a L2/3 traumatic disc rupture, mildly displaced sternal body fracture, grade 1 right renal injury, bilateral lower lobe aspiration, left distal radius fracture, left closed calcaneus fracture and right open calcaneus fracture. She underwent L2 laminectomy and T12-L4 posterior fixation surgery on 20/07/2022 at Groote Schuur hospital. She was diagnosed with L1 complete Spinal Cord Injury.
She was transferred from Groote Schuur Acute Spinal Cord Injury Unit to Western Cape Rehabilitation Centre for intensive in-patient physical rehabilitation on 16/08/2022
OUTCOME LEVEL:
Date of Admission: 16/08/2022
Date of Discharge: 02/12/2022
RISKS
Falls: Ms. Stander is at risk of falling if correct principles are not applied when transferring and when mobilising in her wheelchair over uneven terrain. She is advised to continue with safety principles as educated on.
Pressure sores: Ms. Stander was admitted to WCRC with pressure sores on bilateral feet, which required skin grafts. She is advised to continue with pressure relief techniques and regular skin inspections. She will also need to continue with wound care for her right foot as educated on discharge.
Decreased range of motion (ROM) in right ankle- Stretches, Positioning and soft tissue mobilization to be adhered to improve or prevent further loss of ROM.
Positioning: She is independent with positioning & taught to check skin for pressure
STATEMENT OF RESULTS
ID Nr: 0105030520081
Name: MS JAYLEE STANDER
Student Number: 21946692
Program: IN43028-03/18 National Introductory Certificate
Subject Description: Introductory Communication N4
Marks/Grade: 79 - B
YM: 76 - B
Code: 6030134
Subject Description: Introductory Computer Practice N4
Marks/Grade: 87 - A
Marks/Grade: 83 - A
YM: 85 - A
KIMBERLEY SPCA
This serves to confirm that Jaylee Stander completed 200 (two hundred) hours of volunteering at the Kimberley Society for the Prevention of Cruelty to Animals (SPCA).
Ms. Stander was very helpful and enthusiastic. She executed each task conscientiously. We would have loved to have her a little longer.