Nature Photography
Jayesh Hargovan
Manager: Enterprise Architecture
Johannesburg
Summary
Senior Enterprise Architecture Manager with 17 years of overall experience in the Telecoms industry & 3 years in Banking/Financial services, including 22 years of experience as a Business Systems Designer, Implementer and Integrator. Currently working for a $6.6 billion international telecoms operator.
Skills include Executive Engagement, Stakeholder Management and leadership of technical teams. Certified TOGAF 9.1 and COBIT 5 professional with emphasis on design practices and governance models.
Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills, as well as the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
3
3
Languages
Work History
Manager: Enterprise Architecture
Vodacom
Johannesburg
10.2016 - Current
- Provided end-to-end thought leadership, strategic guidance, architectural design and consulting to Technology domains for key strategic technical and commercial initiatives, including strategic technology evolution initiatives, and capability enabling initiatives.
- Led overall upgrade/evolution of technology platforms from strategic guidance and architectural perspective, including Technology leadership for Infrastructure Company creation in partnership with third party.
- Drove governance of Enterprise Architecture across Group, improving platform, vendor and capability standardization across multiple operating companies in Africa, with direct guidance into budget process of €3b.
- Defined components of new Technology Operating Model for Group, including personal development of Group Networks Operating Model.
- Led Enterprise Architecture initiatives in Big Data, Radio Access Network, Operations, Billing, MVNE and others across Group Operating Companies.
- Built Executive-level presentations and presented at Technology Executive Committee to CTO and Managing Executives on Technology initiatives, including Technology Efficiency Programme for cost reduction of €6m within 6 months.
- Cultivated interpersonal skills by building positive relationships with others, including Senior Leadership Team (CTO/Managing Executives), and coaching/guidance to continuously develop junior team members. Direct graduate report is within top 5 grads (out of 120).
Senior Systems Analyst
FNB
Johannesburg
10.2013 - 09.2016
- Designed technical solutions to integrate bank systems with external parties, using SOA and other technologies, according to business requirements, for MVNO project. Took project from conception to go-live within 10 months.
- Conceptualized, designed and implemented new systems and platform integrations for FNB Connect MVNO, including designing End-to-End Order Management process, APIs for integration into mobile provider, and Business Functions to integrate into bank's Hogan mainframe.
- Identified areas of possible system improvement to enhance overall business performance, accounting for budgetary concerns and business goals. This included implementing bespoke ad-hoc billing solution for call centre customer within 2 weeks from ideation to implementation.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Business / Systems Analyst
MTN Business / MTN SA
Johannesburg
11.2010 - 10.2013
- Designed business and technical solutions related to all aspects of telecoms billing, including CRM and support.
- Ran RFP and Implemented billing systems for both VoIP and Enterprise data; turned customer relationships around by providing excellent service, thus improving retentions, and increasing market share, while being directly responsible for R120m monthly billing of Enterprise customers.
- Assessed business requirements to create focused solutions.
- Defined and documented scope of projects for distribution to vendor.
- Performed system analysis, documentation, testing, implementation, and user support on billing platform.
Senior Integration/Validation Engineer
Nokia (was Alcatel-Lucent)
Johannesburg
06.2010 - 11.2010
- Integrated Network Monitoring Systems (IBM NetCool) into large access provider's network, and tested these integrations.
- Implemented phenomenal time saving solution by automating statistics collection process within 2 weeks of beginning at customer site, automating 90% of initial assigned tasks.
- Documented entire validation process, noting changes or alterations completed.
Billing Engineer
Dimension Data (was Internet Solutions)
Johannesburg
07.2005 - 05.2010
- Responsible for all aspects of VoIP Billing Platform, from consulting to Network team on product development, through to solution design, integration and verification.
- Managed team of 4 technical experts to execute on requirements, and maintain platform.
- Became key decision-maker for evolution of BSS platform within two years of joining; pioneered first commercial VoIP platform in SA.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Analyst/Programmer
Eppixcomm (was LogicaCMG)
Johannesburg
06.2003 - 06.2005
- Wrote technical specifications based on business requirements, converting these into Informix 4GL code, as well as implementation and testing thereof.
- Implemented first hybrid (combination postpaid/prepaid) contract solution in SA.
- Performed system analysis, documentation, testing, implementation, and user support for billing system, using waterfall method.
Programmer
Atom Software
Durban
04.2001 - 05.2003
- Analyzed and developed custom applications in Informix 4GL for Canon KZN's Service Contract and Rental Agreement businesses (office automation). This included automated asset-tracking and depreciation modules; Meter-reading interface for monthly meter-reading billing; Service query system for fault-logging, aging and reporting.
- Became resident expert for Canon KZN; developed automated systems for Canon.
- Prepared detailed reports on updates to technical specifications, progress, and customer activities.
Education
Bachelor of Technology - Information Technology
Durban University of Technology
Durban, South Africa 01.1997 - 2000.12
Skills
Enterprise Architecture
undefinedAdditional Information
- FNB, Innovation Awards 2015
- Megavations Winner for FNB - 2015 Winner - Most Innovative (for MVNO Project)
- The Open Group Certified: TOGAF 9.1
Interests
Boardgames
Aviation
Fitness
Timeline
Manager: Enterprise Architecture
Vodacom
10.2016 - Current
Senior Systems Analyst
FNB
10.2013 - 09.2016
Business / Systems Analyst
MTN Business / MTN SA
11.2010 - 10.2013
Senior Integration/Validation Engineer
Nokia (was Alcatel-Lucent)
06.2010 - 11.2010
Billing Engineer
Dimension Data (was Internet Solutions)
07.2005 - 05.2010
Analyst/Programmer
Eppixcomm (was LogicaCMG)
06.2003 - 06.2005
Programmer
Atom Software
04.2001 - 05.2003
Bachelor of Technology - Information Technology
Durban University of Technology
01.1997 - 2000.12
Similar Profiles
MPONE THEJANEMPONE THEJANE
Sales Consultant & Sales Key Account Manager at VodacomSales Consultant & Sales Key Account Manager at Vodacom
Victoria LuthuliVictoria Luthuli
Specialist: Commercial Management (Regions) at VodacomSpecialist: Commercial Management (Regions) at Vodacom
Zakhi KhumaloZakhi Khumalo
Cluster Specialist (Area Manager) at VodacomCluster Specialist (Area Manager) at Vodacom